Geetu Kumar

CEO

Dubai, United Arab Emirates13 yrs 8 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Lean Six Sigma certified Corporate Trainer
  • Over 8 years of experience in CRM and Product development
  • Dual Master's degree in Biotechnology and International Business
Stackforce AI infers this person is a Corporate Trainer with expertise in CRM and IT systems integration.

Contact

Skills

Core Skills

Department ManagementProject ManagementSystem ImplementationsCrm Integration

Other Skills

Department SupervisionDepartment CreationDepartment CoordinationDepartment Budget ManagementEmployee TrainingCRM DatabasesReportingSQLArtificial Intelligence (AI)AI Essentials for BusinessReporting & AnalysisTrain the TrainerReport WritingMicrosoft Excel

About

Lean six sigma certified Corporate Trainer with over 8 years of experience providing up-to-date and effective CRM and Product development programs to companies across a variety of industries. Dual Master Degree in Biotechnology and International Business with experience defining requirements, implementing, testing and Training in SQL based server.

Experience

M/hq

5 roles

Head of Department

Promoted

Jun 2024Present · 1 yr 10 mos

Department SupervisionDepartment CreationDepartment CoordinationDepartment Budget ManagementDepartment ManagementProject Management+5

System Manager

Promoted

Oct 2020Aug 2024 · 3 yrs 10 mos

  • 1.Develop and implement IT strategies aligned with the organization's goals and objectives.
  • 2.Collaborate with management to determine IT budgetary needs and resource allocation.
  • 3.Design and maintain the organization's overall IT architecture, ensuring scalability, reliability, and security.
  • 4.Evaluate emerging technologies and provide recommendations for adoption where appropriate.
  • 5.Implementation and integration of new IT systems and infrastructure.
  • 6.Ensure seamless integration between different systems and applications across the organization.
  • Develop and implement security policies, procedures, and protocols to protect the organization's IT systems and data.
  • 7.Monitor for security breaches and investigate incidents as necessary.
  • 8.Lead a team of IT professionals, including system administrators, network engineers, and support staff.
  • 9.Mentor and develop team members, ensuring they have the necessary skills and knowledge to perform their roles effectively.
  • 10.Manage relationships with external IT vendors and service providers.
  • 11.Negotiate contracts, review service level agreements (SLAs), and ensure vendors meet their commitments.
  • 12.Develop and manage the IT department budget, tracking expenditures and ensuring cost-effective use of resources.
  • 13.Identify opportunities for cost savings and efficiency improvements.
  • 14.Assess IT risks and implement risk management strategies to mitigate potential threats.
  • 15.Ensure compliance with regulatory requirements and industry standards related to IT systems and data.
  • 16.Provide regular reports to executive management on the performance and status of IT systems.
  • 17.Communicate IT initiatives, projects, and issues to stakeholders across the organization.
  • 18.Training the employees on IT securities and cyber security
CRM IntegrationCRM DatabasesSystem Implementations

Assistant Manager - Database & Design

Apr 2019Sep 2020 · 1 yr 5 mos

  • 1. Responsible for integrating new software systems with existing infrastructure. This involves understanding the organization's current systems, identifying integration points, and ensuring seamless connectivity between different components.
  • 2. Configure software systems according to project requirements and ensure that all configurations are optimized for performance, security, and usability. Deployment involves installing and setting up software in the production environment.
  • 3. conduct testing to ensure that the implemented systems work as expected. This includes functional testing, integration testing, and performance testing to identify and resolve any issues before deployment.
  • 4. create detailed documentation related to system configurations, deployment procedures, and any customizations made. This documentation is essential for future maintenance, troubleshooting, and training purposes.
  • 5. Provide training sessions to end-users and administrators on how to use the new systems effectively.
  • 6.Maximizing applications performance by monitoring performances of the staff
  • 7.Ensure accuracy of data and reports to ensure highest quality of standards
  • 8. Deliver and automate reports for Director and Partner of the organisation
  • 9. Supervised team of data entry personnel
  • 10.Data Remediation

RM Team Coordinator - Corporate Structuring

Apr 2018Apr 2019 · 1 yr

  • 1. Advising on company formation including the establishment of Branch
  • 2. Drafting of proposals, quote etc.
  • 3. Advising on restructuring
  • 4. Advising on corporate matters connected with government tendering specifically ideal corporate structure to carry out obligations under the tender.
  • 5. Carrying out corporate regulatory due diligence to advise on and ensure corporate compliance
  • 6.CRM Implementation

Intern

Sep 2017Mar 2018 · 6 mos

  • 1. Maintain Data for Company
  • 2. Reporting to Director & Company Owner
  • 3. Creating Proposals for Company Structuring
  • 4. Carrying out corporate regulatory due diligence to advise on and ensure corporate compliance

Tata communications

Senior Trainer

Sep 2016Jun 2017 · 9 mos · Noida Area, India

  • 1. Assist the HR manager in planning organization recruitment and training.
  • 2. Conducted CRM , Soft Skills and Behavioral Training
  • 3. Coordinate and conduct training sessions based on staff and organizational learning needs.
  • 4. Develop and manage to track and reporting progress on training progress.
  • 5. Train the trainer sessions
  • 6. Liaising with managers to determine training needs and scheduling training sessions.
  • 7. Designing effective training programs.
  • 8. Preparing training materials, presentations, and reporting
  • 9. Data Remediation projects

Hcl infosystems ltd.

Trainer

Jan 2014Aug 2016 · 2 yrs 7 mos · Noida Area, India

  • 1. Coordinating with HR for Recruitment, maintain employee database, execution of HR policies, Recruitment and Induction
  • 2. Liaising with managers to determine training needs and scheduling training sessions.
  • 3. Designing effective training programs.
  • 4. Conducted classroom, virtual, and field training to internal and external partners.
  • 5. .Served as lead trainer for the team and in the classroom, receiving 4.0 and 5.0 scores on a 5 point scale.
  • 6. Conduct evaluations to identify areas of improvement in CRM
  • 7. Monitor employee performance and response to training on ERP
  • 8. Client presentations
  • 9. Internal Auditing and Reporting
  • 10. implementing CRM and Handled training for key companies like Lenovo, Blackberry, HTC, Xiaomi, Coolpad etc.
  • 11. Rebuilt new hire training program for CRM
  • 12. Developed fun, interactive training activities to improve new material learning and retention.
  • 13.Data Remediationa nd cleaning up the CRM database

Ambience pvt ltd

Sales and Marketing Manager

Aug 2012Dec 2014 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

  • MARKETING
  • 1. Coordinating and organizing marketing campaigns and events for lead generation.
  • 2. Creation and publications of all marketing materials.
  • 3. Monitor and report on effectiveness of marketing communications.
  • 4. Working closely with design agencies and assisting with new product launches.
  • 5. Product training, ERP System Implementation and training ,Sales Training making Presentations and delivering presentation to clients.
  • 6. Working with HR team for hiring correct talent for organization.
  • 7. Handled team of 6 Marketing people
  • SALES
  • 1. Lead a team of 10 sales professionals.
  • 2. Achieving growth and hitting sales targets by successfully managing the Sales Team.
  • 3. Owning Recruiting, objectives setting, Sales training and performance monitoring of Sales representative.
  • 4. Handled team of 10 Sales Profile people.

Planet herbal lifesciences

Quality Control Officer - Research & Development Team

Jan 2009Jan 2010 · 1 yr · Dehra Dun, Uttarakhand, India

  • 1 Assisting QC Manager in performing QC related investigations.
  • 2. Compiling data regarding team findings on the quality of drugs.
  • 3. Documentation such as SOPs, forms, training, records etc. which need to be periodically reviewed and updated.
  • 4. Making company presentations and client presentation

Education

Harvard Business School Online

Diploma of Education — Generative AI

Oct 2025Dec 2025

Bharati Vidyapeeth

Master of Business Administration - MBA — Biotechnology and International Business

Jan 2010Jan 2012

Gyani Indra Singh Institute of Professional Studies

Bachelor of Science - BS — Biotechnology

Jan 2006Jan 2009

Ryan International School

Intermediate

Jan 2004Jan 2005

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