Jaspal Singh

Director of Engineering

Gurgaon, Haryana, India26 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in AI-driven business transformation.
  • Proven track record in strategic service delivery.
  • Award-winning leader in consulting and support.
Stackforce AI infers this person is a SaaS and Consulting expert with a focus on AI and cloud solutions.

Contact

LinkedIn

Skills

Core Skills

Strategic ServicesArtificial Intelligence (ai)ConsultingValue RealizationSolution SellingService DeliveryBusiness Development

Other Skills

Business SolutionsStrategyCommunicationLeadershipStorytellingServices SalesProblem SolvingCybersecurityPre-salesPresentationsCustomer ServiceSecurityIT Service ManagementCloud ComputingPeople Management

About

At the forefront of Microsoft's Industry Solutions, my role focuses on crafting strategic initiatives and architecting solutions that align with the unique challenges across diverse sectors. With a specialization in Services Sales and Strategic Services, my team and I excel in leveraging Microsoft's expansive toolkit to enhance business performance and customer satisfaction. Leading with a customer-centric philosophy, we have established a reputation for delivering innovative solutions that incorporate AI and cloud technologies to meet industry-specific needs. Our approach has consistently empowered stakeholders and fostered business agility, underscoring our commitment to excellence in service delivery and strategic deployment.

Experience

26 yrs 2 mos
Total Experience
5 yrs 3 mos
Average Tenure
7 yrs 7 mos
Current Experience

Microsoft

4 roles

Director - One Services | Consulting & Support

Jul 2025 – Present · 10 mos

  • Empower customers in their digital transformation journey through innovative AI solutions and cloud services.
  • Drive the One Services Portfolio, ensuring tailored support and solutions for clients.
  • Collaborate with diverse teams to enhance service delivery and foster a culture of innovation.
Artificial Intelligence (AI)ConsultingBusiness SolutionsStrategic ServicesService Delivery

Director - Industry Solutions

Promoted

Aug 2022 – Jun 2025 · 2 yrs 10 mos

  • Drive the development of industry-focused solutions at Microsoft, collaborating with a talented team.
  • Leverage insights from various sectors to understand unique business challenges.
  • Design and implement strategies that enhance customer experiences and deliver measurable results.
  • Achieved significant improvements in customer satisfaction and engagement through targeted initiatives.
ConsultingValue RealizationSolution SellingStrategyCommunicationLeadership+5

Solution Area Specialist - Industry Solutions

Jul 2020 – Aug 2022 · 2 yrs 1 mo

ConsultingSolution SellingCybersecurityPre-salesStrategyCommunication+5

Sr. Solution Specialist - Azure Cloud ( Data & AI )

Aug 2018 – Jun 2020 · 1 yr 10 mos

ConsultingSolution SellingCybersecurityStrategyCommunicationStorytelling+4

Servicenow

Client Partner

Dec 2015 – Aug 2018 · 2 yrs 8 mos · India

  • Played a pivotal role in advancing ServiceNow's workflow solutions within Tata Group.
  • Promoted the value of ServiceNow across various business units, enhancing adoption and efficiency.
  • Drove initiatives that improved service delivery and operational performance for Tata Steel and Tata Communications.
  • Developed strong relationships with stakeholders, fostering collaboration and innovation in digital processes.
ConsultingValue RealizationSolution SellingService DeliveryStrategyCustomer Service+10

Tata consultancy services

2 roles

Business Relationship Manager - Energy & Resources

Jan 2014 – Dec 2015 · 1 yr 11 mos · India

  • Successfully led initiatives that transformed client operations into next-generation digital enterprises.
  • Developed and executed consulting strategies to enhance customer engagement and satisfaction.
  • Implemented structured methodologies that streamlined processes for measurable business improvements.
  • Collaborated with industry experts to align with best practices in digital transformation.
Value RealizationSolution SellingStrategyCommunicationBusiness DevelopmentStorytelling+3

Regional Head - iON Cloud Services - Strategic Initiatives

Apr 2012 – Dec 2013 · 1 yr 8 mos · India

  • Led strategic initiatives for TCS iON Cloud Services, enhancing customer engagement and revenue growth.
  • Achieved a 30% increase in solution adoption through effective client onboarding strategies.
  • Developed business strategies that improved service delivery and strengthened customer relationships.
  • Fostered a collaborative team environment, empowering members to exceed business goals.
ConsultingValue RealizationSolution SellingService DeliveryPeople ManagementPre-sales+9

Dell india pvt limited

Account Executive( G500 ) -- Global Accounts

Mar 2011 – Apr 2012 · 1 yr 1 mo · India

  • Managed key relationships with Global 500 accounts in India, including Tata Steel and BMW, driving strategic sales initiatives.
  • Identified and shaped business opportunities, leading them to successful conclusions while prioritizing customer outcomes.
  • Delivered tailored solutions from Dell's product line and strategic partnerships, enhancing customer satisfaction and revenue growth.
Solution SellingStrategyCommunicationBusiness DevelopmentProblem Solving

Sparx technologies pvt limited

Chief Executive - Operations

Dec 1999 – Mar 2011 · 11 yrs 3 mos · India

  • Played a pivotal role in launching SparX Technologies Pvt Limited, combining entrepreneurial spirit with strategic operations.
  • Established the company’s foundation through meticulous planning and innovative technology implementation.
  • Fostered strong client relationships, enhancing customer satisfaction and loyalty.
  • Developed leadership and interpersonal skills while navigating the challenges of a startup environment.
Solution SellingService DeliveryPeople ManagementPre-salesStrategyCommunication+7

Infotech associates

Free Lance / Start up

Jan 1993 – Dec 1999 · 6 yrs 11 mos · India

  • Successfully navigated an entrepreneurial journey in the IT sector, focusing on impactful software solutions.
  • Developed and implemented software to enhance operational efficiency for small and medium enterprises.
  • Engaged with clients, including Tata Group, to customize solutions that meet their specific needs.
Solution SellingStrategyCommunicationBusiness DevelopmentStart-upsStorytelling+2

Education

NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)

'O' Level — Computer Applications

Jan 1992 – Jan 1993

Indira Gandhi National Open University

Diploma — Management

Jan 1995 – Jan 1996

Ranchi University

Bachelor of Arts — Economics

Jan 1988 – Jan 1991

Ranchi University

Intermediate / + 2 — Arts

Jan 1985 – Jan 1987

R.D.Tata High School

High School

Jan 1981 – Jan 1984

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