Apr 2024 – Present · 2 yrs 1 mo · Remote

• I provide strategic advice to support Re:Coded's mission to help displaced and underserved talent to reskill and build sustainable careers in the digital economy.

May 2022 – Aug 2023 · 1 yr 3 mos · Amsterdam, North Holland, Netherlands · Hybrid

• Led global Operational Excellence initiatives, designing strategies to solve complex problems across Product, Engineering, and Operations.
• Provided thought partnership and advice to leadership, translating vision into cross-functional programs.
• Developed performance management frameworks and leadership review cadences to facilitate data-driven decision-making.
• Defined and managed complex transformational programs, including organizational setup and process optimizations.

Nov 2021 – Apr 2022 · 5 mos · On-site

• Drove sales operations transformation programs across EMEA, with multi-billion dollar revenue impact.
• Managed complex stakeholder networks, including senior audiences (VP / SVP level).
• Defined success metrics for programs and led performance review meetings.

Mar 2021 – Oct 2021 · 7 mos · On-site

• Chief of Staff to APAC Sales VP, including thought sparring, and creating presentations for senior audiences
• Preparation of Quarterly Review materials for Director+ audiences and supporting business planning cycles
• Partnering with global and regional teams to define and land transformational programs

Dec 2019 – Feb 2021 · 1 yr 2 mos

• Setting up a team of 7 employees to define and drive the sales operations strategy in APAC (800-people org)
• Designing frameworks and metrics to boost commercial and operational performance, advising regional leaders
• Setting up the regional COVID-19 response strategy and Ops plan (scaled globally)

Jul 2018 – Dec 2019 · 1 yr 5 mos

• Defining the analytics, success metrics, and performance management framework for this 2,000-people org
• Creation of models for partner segmentation, actionable insights for sales teams, and department-wide metrics
• Hiring, leading, and coaching two teams of 12 employees coming from 10 countries

Oct 2017 – Jun 2018 · 8 mos

• Hired and led the team responsible for setting up the reporting landscape and operational insights.
• Key deliverables included:
• Creation and delivery of analytics framework across the organization
• Definition of key success metrics for commercial operations teams
• Delivery of operational insights through analysis and performance sessions

Apr 2017 – Sep 2017 · 5 mos · Europe & South America

Mar 2015 – Mar 2017 · 2 yrs · On-site

• Leading a team of analysts to drive company-wide transformation into a data-driven organization
• Defining actionable insights for C-level down to Operations, setting up programs to action on those insights
• Exploring new technologies and methodologies to embed digital in the organization (mobile, gamification, ML)

Jan 2013 – Feb 2015 · 2 yrs 1 mo · On-site

• Setting up the strategy for the digital marketing and eCommerce for key brands across LATAM
• Leveraging technology to drive impact at scale, e.g., the use of CMS to launch sites for +20 brands in 10 markets
• Pioneering direct-to-consumer eCommerce in the region across 10 power brands

Dec 2011 – Dec 2012 · 1 yr · On-site

• Internal consultant to the Regional Supply Director to drive efficiency gains in Order to Delivery processes
• Driving initiatives to improve stock control through actionable reporting
• Design of the company’s first knowledge retention program for the region

Jan 2011 – Dec 2011 · 11 mos · Argentina · On-site

• In charge of Release Management for the Global Pricing solution,. Obtained LSS Green Belt certification through Accenture’s future talent program.

Jan 2008 – Dec 2010 · 2 yrs 11 mos · Argentina

• Palindromic, Co-founder (2009): Founded and directed a translation company that pioneered software localization and overall use of translation tools. Sold my share to co-founder to pursue business consulting ventures. www.palindromic.com.ar
• Target Language, Founder (2008): Created and launched the first online job database for young translators in Argentina. Sold to a reputable jobs portal after achieving success in the first year of operations.

Mar 2005 – Dec 2007 · 2 yrs 9 mos · Argentina

• Held multiple freelance and in-house roles in the localization industry, working for global top companies and the Argentine Ministry of Foreign Affairs.