Feb 2025 – Aug 2025 · 6 mos · Remote

• Led product vision for a global tax invoicing platform, designed to support compliance across 220+ countries
• Conceptualized a scalable 0→1 system for both Airbnb-native and third-party invoice generation, optimized for regulatory complexity and high transaction volume
• Developed platform capabilities to reduce financial risk and ensure audit-readiness through automation and real-time compliance logic

Jul 2024 – Feb 2025 · 7 mos

• Global Product Leader, responsible for a large team of Senior Product Managers to drive key business outcomes for Gojek’s Transport vertical, including revenue, growth, monetization, personalization, acquisition, retention, and engagement initiatives. Own the definition, evaluation, and prioritization of strategic investments to drive global product roadmaps, drive KPI-setting and measurement of delivery, and ongoing market intelligence.
• Led cross-functional teams to drive strategic initiatives, including pricing model optimization, demand generation, resulting in significant cost savings and increased revenue
• Enhanced product offerings through innovative platform development, machine learning integration, and streamlined processes, boosting customer experience, conversion rates, and reducing time-to-market for key solutions.

Oct 2022 – Jul 2024 · 1 yr 9 mos

• Heading multiple teams within Ridehailing group, focused on building products for Transport customers across the core Booking experience, 2W and 4W growth, Revenue & Monetisation, Airport. Also leading GoMart (quick commerce delivery product)
• Sustainability Leadership: Launched Gojek’s Carbon Offset feature, fostering environmental stewardship within our platform. This initiative has led to the plantation of over XMn trees and earned an honorary mention in Fast Company’s World Changing Ideas Awards 2022
• Customer Engagement: Led the launch of GoTo’s largest rewards program, Gopay Coins, increasing customer engagement by X% and reducing cost per incremental transaction by $X
• International Customer Acquisition: Revamped the airport experience by developing demand forecasting model and implemented personalised customer experiences, resulting in GTV increase

Jun 2021 – Oct 2022 · 1 yr 4 mos

• Innovation & Growth: Successfully built and scaled Gojek's Premium Insurance product by leveraging personalized strategies, achieving an impressive X%+ adoption rate (beating all market benchmarks) and generating $XM in annual recurring revenue.
• Strategic Compliance & Growth: As part of Gojek's IPO readiness, led Transport Product SOX compliance strategy which contributed to ISO certification

Feb 2020 – May 2021 · 1 yr 3 mos

Dec 2018 – Feb 2020 · 1 yr 2 mos · On-site

• Led the SFDC-SAP integration for invoice automation, enabling 16x faster processing, reducing employee costs by 22%, and improving customer experience with a 2 point NPS increase
• Spearheaded CoWrk's first KYC verification and payments platform, boosting Net Promoter Score from 48% to 56% through targeted experimental campaigns
• Conceptualized and launched a premium business gathering & events website. Managed the product lifecycle & bolstered conversions by 48% on the website; featured on 24 news websites
• Designed an automated contract renewal workflow, empowering the customers to self-extend the contracts which led to a 7% MRR growth rate

May 2018 – Nov 2018 · 6 mos · On-site

• Designed the roadmap for development & deployment of end-state architecture, in an Agile environment, collaborating with 16+ teams to ensure delivery of 4000+ interfaces, in a USD 300M divestiture

Apr 2016 – Mar 2017 · 11 mos · On-site

• First forwarder in Central India to design and implement an MVP for end-to-end container tracking (achieving a 100% on-time delivery rate)
• Developed a SaaS based shipping scheduler (reduced clients’ costs by ~20%) by recognising
• business inefficiencies

Jul 2014 – Apr 2016 · 1 yr 9 mos · On-site

• Conceptualised use cases & implemented API management product to convert 200 outdated web
• services into reusable APIs
• Conceptualised use cases & constructed data models to improve autonomous solutions for material handling & other outdoor industrial applications, leading to machine efficiency improvements by 10%
• Received highest appraisal rating ‘Outstanding’ (awarded to the top 5%) at Caterpillar India