Oct 2025 – Present · 7 mos · Cairo, Egypt · Remote

• Delivered professional networking training programs in collaboration with Swizz Skills, providing certification-oriented courses for students enrolled through ELGazeera Academy (EGI).
• Key Responsibilities:
• Delivering CompTIA Network+ training
• Teaching Cisco CCNA 200-301 curriculum
• Preparing students for international certification exams
• Conducting hands-on labs aligned with enterprise networking practices
• Mentoring students toward real-world infrastructure skills
• Training delivery targeted academic and professional learners pursuing careers in networking and IT infrastructure.

Jul 2024 – Present · 1 yr 10 mos · Cairo, Egypt · Remote

• Senior Network & Infrastructure Instructor | Training Partner — LearnIT Academy
• Delivering professional IT training programs targeting GCC market participants, including:
• Cisco CCNA 200-301
• Cisco CCNP ENCOR & ENRSI
• Microsoft Windows Server (MCSA Track)
• Responsible for designing and delivering diploma-level training programs, mentoring students, and preparing candidates for international certifications aligned with enterprise networking and infrastructure standards.

Jun 2024 – Sep 2024 · 3 mos · Alexandria, Egypt · Hybrid

• Senior Network & Cybersecurity Instructor (Contract)
• Digital Egypt Pioneers Initiative (DEPI)
• Delivered professional training programs within the national Digital Egypt Pioneers Initiative, focusing on network infrastructure and cybersecurity tracks.
• Key Responsibilities:
• Delivering comprehensive training in networking and cybersecurity domains
• Preparing students for international certifications (CCNA, Network+, CCNP ENCOR, Security fundamentals)
• Conducting hands-on labs simulating real-world enterprise environments
• Mentoring students and guiding them toward career paths in IT and cybersecurity
• Contributing to developing technical skills aligned with market demands
• Trained students from diverse backgrounds, enhancing their readiness for local and international job markets.
• Part of a national initiative aimed at building Egypt’s next generation of IT and cybersecurity professionals.

May 2024 – Present · 2 yrs · Qesm 1st El Montazh, Alexandria, Egypt · Remote

• 🔹 Professional Network & Security Trainer :
• ✔ Delivering professional Cisco networking training with a strong focus on real-world enterprise and service provider environments.
• ✔ Designing and leading outcome-driven training programs aligned with international certification standards and industry requirements.
• ✔ Translating complex technical concepts into practical, hands-on experience through labs and real-life scenarios.
• ✔ Developing and continuously enhancing high-quality training content, including course materials, labs, and assessments.
• ✔ Applying adaptive training methodologies to accommodate diverse skill levels and learning styles.
• ✔ Mentoring trainees to build strong analytical thinking, problem-solving, and professional technical communication skills.

Aug 2020 – Present · 5 yrs 9 mos · Alexandria, Egypt · Hybrid

Aug 2019 – Present · 6 yrs 9 mos · Alexandria, Egypt · Remote

Jan 2019 – Jan 2026 · 7 yrs · Remote

• Deliver specialized training in Networking, Cybersecurity, and IT Infrastructure.
• Build complete learning paths covering CompTIA, Cisco, and Microsoft tracks.
• Train students from Egypt, Gulf countries, Europe, the US, and Canada.
• Design hands-on labs and real-world scenarios for practical skill development.
• Mentor students for career advancement and certification success.

May 2018 – Jan 2020 · 1 yr 8 mos · Qesm 1st El Montazh, Alexandria, Egypt · On-site

Jul 2017 – Mar 2020 · 2 yrs 8 mos · Ezbet Saad, Sidi Gaber, Alexandria, Egypt · On-site

Apr 2017 – Feb 2026 · 8 yrs 10 mos · Alexandria, Egypt · On-site

• Training Strategy Development
• Designing annual training plans aligned with market demands and global certifications.
• Defining structured career paths from entry-level to professional level.
• Program Design & Curriculum Development
• Developing courses in Networking, Cybersecurity, Systems, and Cloud Computing.
• Ensuring alignment with international standards (Cisco, CompTIA, Microsoft, EC-Council).
• Trainer Management & Leadership
• Recruiting, mentoring, and evaluating instructors.
• Maintaining high academic and professional standards.
• Training Quality Assurance
• Monitoring student performance and certification success rates.
• Continuously updating content to reflect industry changes.
• Operational Management
• Overseeing scheduling, course delivery, and lab environments.
• Ensuring proper technical infrastructure for hands-on training.
• Partnerships & Institutional Collaboration
• Building relationships with universities, corporations, and professional bodies.
• Leading joint initiatives and corporate training programs.
• Market Analysis & Continuous Improvement
• Tracking IT industry trends and workforce demands.
• Launching new training tracks based on evolving technologies.

Dec 2009 – Present · 16 yrs 5 mos · Alexandria, Egypt · On-site

• An IT Manager in a training organization is responsible for ensuring reliable technology infrastructure and supporting the learning process. Key responsibilities include:
• Managing IT Infrastructure
• Overseeing networks, servers, and computer systems.
• Ensuring high availability and minimizing downtime.
• Supporting Learning and Training Systems
• Managing Learning Management Systems (LMS) and online assessment platforms.
• Supporting virtual classrooms and remote training tools.
• Information Security and Data Protection
• Implementing security policies, backups, and monitoring systems.
• Protecting institutional data and preventing cyber threats.
• Technical Support and Operations
• Supervising the technical support team.
• Assisting trainers and students with technical issues.
• System Planning and Development
• Evaluating technical requirements and proposing improvements.
• Keeping systems updated with modern technologies and best practices.
• License and Vendor Management
• Managing software licenses and service agreements.
• Coordinating with vendors and technology partners.
• Reporting and Strategic Planning
• Preparing periodic reports on system performance.
• Contributing to IT strategy aligned with institutional goals.

Dec 2009 – Apr 2017 · 7 yrs 4 mos · Alexandria, Egypt · On-site

• 1. Training Needs Analysis
• Identifying skill gaps and training requirements.
• Coordinating with departments or clients to define learning objectives.
• 2. Training Material Development
• Designing presentations, lab exercises, and learning resources.
• Updating training content to reflect current technologies.
• 3. Training Delivery
• Conducting courses and workshops (in-person or online).
• Explaining concepts and guiding practical implementation.
• 4. Assessment and Evaluation
• Preparing exams, quizzes, and performance evaluations.
• Measuring learning outcomes and analyzing results.
• 5. Learner Support and Mentoring
• Answering questions and providing technical guidance.
• Monitoring trainee progress and helping them achieve career goals.
• 6. Training Coordination and Administration
• Coordinating schedules, materials, and technical requirements.
• Ensuring training environments and tools are ready.
• 7. Reporting and Documentation
• Preparing reports on training activities, outcomes, and performance.

Sep 2016 – Oct 2024 · 8 yrs 1 mo · Alexandria, Egypt · On-site

• Information Technology Instructor

Dec 2009 – Present · 16 yrs 5 mos · Remote

• Provide customized corporate training for organizations including hospitals, academies, and government entities.
• Delivered training for Digital Egypt Pioneers Initiative in Networking & Information Security.
• Provided on-site and online training for multiple academies (New Horizons Alexandria, LearnIT Cairo).