Jan 2017 – Jan 2018 · 1 yr · Greater New York City Area

• Outcome Health is a fast growing digital healthcare company that aspires to activate the best possible health outcome for patients, caregivers, and HCPs at the point of care. OH owns and operates the largest digital point of care platform across the US impacting over 550M patient visits annually and engaging with over 240,000 HCPs daily.
• In this role, Suzy worked with leading oncology, hematology, dermatology and rheumatology brands to develop targeted DTP (direct to patient) and HCP (health care provider) marketing campaigns at the point-of-care on the evolving Outcome Health technology platform. She also interfaced directly with clinical trial and R&D teams to leverage the point of care channel for patient and PI recruitment.

Dec 2015 – Dec 2016 · 1 yr

• Digital transformation is drastically affecting almost every aspect of Healthcare. Payers, Providers, Pharma and Biotechs are evolving their engagement strategies and adapting how they communicate with, market to, and inspire patients to take charge of their health as well as help HCPs have a continuous experience with their brands.
• To better serve our clients in this industry, Adobe launched the National Healthcare Vertical in 2015. In this organization, Suzy led the Adobe Campaign Healthcare team and was responsible for building account relationships across the top Payers, large healthcare Providers and top 50 Pharma/BioTechs. During her tenure, Healthcare was the top growing industry adding 8 enterprise clients in under a year.

Oct 2014 – Dec 2015 · 1 yr 2 mos

• Suzy was responsible for developing account relationships, exceeding customer satisfaction targets and growing the Adobe Campaign footprint in New Jersey and Pennsylvania. She supported a variety of industries including Healthcare, Retail and Consumer Electronics. Suzy achieved over 110% of her annual revenue goals and added a number of enterprise clients to the Adobe Campaign platform .

Jul 2012 – Sep 2014 · 2 yrs 2 mos · Greater New York City Area

• As a Sr. Solutions Executive within ExperienceOne, Suzy was responsible for working with her clients to understand and improve customer interactions with their own clients across channels and optimize their digital presence and brand awareness. In this roll, she worked with Fortune 500 clients in the NY Metro area to evangelize IBM's Customer Engagement platform and expand marketshare in the areas of Omni Channel Campaign Management and Marketing Operations Software (formerly Unica); Mobile Customer Engagement (formerly Xtify) and Digital Personalization and email marketing (formerly Silverpop).

Apr 2006 – Aug 2012 · 6 yrs 4 mos · Greater New York City Area

• Suzy was responsible for IBM’s Enterprise Software Portfolio (entire catalog) for seven Global accounts leading a team of 30 IT and sales professionals in developing new client relationships, maintaining customer satisfaction and increasing the IBM Software footprint.
• Grew territory 126% in 2011
• Hundred Percent Club 2011, 2010, 2009, 2007
• IBM Vice President’s Award, 2010
• Opened seven new accounts for Lotus Brand software across the territory 2006-2007
• Received a Business Unit Executive Award in 2007 for 150+% quota attainment

Jun 2001 – Mar 2006 · 4 yrs 9 mos · Greater New York City Area

• In this role, Suzy focused on developing new client relationships and selling managed services and business consulting services to the utility, pharma, and manufacturing clients in the Middle Atlantic territory spanning from New York City through Virginia.
• Opened eleven new accounts
• Overachieved an annual $8 Million application development and outsourcing services revenue quota
• Recognized with a Client Success Achievement Award in 2005 and 2003
• Certified in Keane Productivity Management