Jul 2024 – May 2025 · 10 mos · Chennai · Remote

• Led end-to-end Talent Acquisition for IT & Non-IT roles, ensuring timely closures while maintaining strong quality-of-hire, TAT, and stakeholder satisfaction.
• Managed and mentored the TA team, setting recruitment targets, monitoring performance, and ensuring effective coordination with hiring managers and business leaders.
• Handled HR Operations and employee lifecycle management, including onboarding, documentation, HRMS updates, employee engagement, and retention initiatives.
• Implemented and optimized Zoho Recruit ATS, improving recruitment workflow, candidate tracking, and integration with HRMS for better HR operations efficiency.
• Strengthened employer branding initiatives through LinkedIn campaigns, employee referral programs, and networking strategies to attract quality talent.
• Utilized recruitment analytics such as Time-to-Hire, Cost-per-Hire, Source Effectiveness, and Offer-to-Join ratio to drive data-driven hiring decisions.
• Partnered with leadership on workforce planning, manpower budgeting, and talent strategy to support business growth.

Jan 2023 – May 2024 · 1 yr 4 mos · Chennai · On-site

• Owned recruitment across customer assurance, call centers, and membership sales divisions.
• Advocated for diverse hiring practices and improved employer branding through digital campaigns.
• Streamlined vendor management and recruitment metrics reporting for senior leadership.
• Aligned manpower planning with business objectives, ensuring readiness for hiring spikes.
• Acted as HRBP for Sales & Operations teams, partnering with business leaders to drive performance, engagement, and retention strategies.
• Planned and executed large-scale engagement initiatives including Company Annual Day, quarterly townhalls, leadership connects, and cross-functional cultural events.
• Organized structured Team Building Sessions and collaboration workshops to improve morale, productivity, and team bonding.
• Designed and executed a comprehensive Employee Engagement Calendar covering festival celebrations (Diwali, Pongal, New Year, Women’s Day), recognition programs, and culture-building activities.
• Managed CRM-driven Birthday & Work Anniversary engagement programs, ensuring consistent employee recognition and personalized communication touchpoints.
• Owned and managed internal social media platform “Life@Sterling”, driving digital engagement through event highlights, employee spotlights, recognition posts, and leadership communications.
• Conceptualized and launched internal Employee Podcast Initiatives, featuring leadership conversations, employee success stories, and culture discussions to strengthen transparency and internal branding..
• Spearheaded CSR initiatives including community outreach programs, donation drives, environmental campaigns, and employee volunteering activities to enhance corporate social responsibility participation.
• Conducted employee engagement surveys and pulse checks; analyzed insights and implemented action plans to improve satisfaction and reduce attrition.

Jun 2019 – Dec 2022 · 3 yrs 6 mos · Chennai · Remote

• Led a global Talent Acquisition team across India and Egypt, overseeing recruiter performance, hiring pipelines, and stakeholder engagement to ensure successful delivery of IT hiring mandates.
• Oversaw the end-to-end recruitment lifecycle including sourcing, screening, interview coordination, stakeholder management, offer rollout, documentation, and successful position closure.
• Specialized in IT hiring across multiple technologies including MEAN/​MERN Stack, Frontend & Backend Development, Senior Java, C++, Golang, Mobile Application Development, Penetration Testing, Business Analysts, Project Managers, and Program Managers.
• Leveraged multiple sourcing channels such as LinkedIn Recruit and job portals like Naukri to build strong candidate pipelines.
• Ensured effective Turnaround Time (TAT) and Time-to-Fill management, maintaining recruitment efficiency and meeting business hiring timelines.
• Mentored and coached the recruitment team through continuous feedback, performance monitoring, and capability development to improve productivity and quality of hires.
• Prepared and presented daily, weekly, and monthly recruitment performance reports to leadership, tracking metrics such as pipeline strength, closures, and recruiter productivity.
• Managed day-to-day recruitment operations, ensuring seamless coordination between hiring managers, candidates, and internal stakeholders.
• Implemented structured team management practices, improving recruitment workflow, candidate experience, and hiring efficiency.

Jun 2018 – Apr 2019 · 10 mos · Chennai · On-site

Jun 2015 – May 2018 · 2 yrs 11 mos · On-site

Apr 2010 – Jul 2015 · 5 yrs 3 mos · Chennai, Tamil Nadu, India · On-site