Abhishek Singh

Associate Partner

Delhi, India13 yrs experience

Highly Stable

Key Highlights

14+ years of banking experience
Expert in RBI compliance and fraud analytics
Proven track record in process improvements

Stackforce AI infers this person is a Banking and Financial Services expert with a strong focus on Internal Audit and Risk Management.

Contact

Skills

Core Skills

Internal AuditRisk AssessmentFraud Detection & InvestigationBanking OperationsKyc Maintenance

Other Skills

Audit PlanningRegulatory ComplianceProcess ImprovementRisk Control MatrixAudit DocumentationSurprise AuditsFraud InvestigationRevenue Leakage IdentificationAccount MaintenanceClient SatisfactionAccount OpeningCustomer Complaints ManagementKYC ComplianceRisk ScreeningCost Reduction

About

Banking professional with 14+ years of experience across Internal Audit, Retail Banking Operations, Risk Assessment, and Fraud Investigation. Proven track record in audit planning, identifying revenue leakages, strengthening controls, and driving process improvements. Strong expertise in RBI compliance, surprise audits, root cause analysis, and handling nodal complaints, with hands-on experience in core banking operations and KYC frameworks. Recognized for delivering zero-error operations, continuous process improvements, and consistent high performance across leading banks including HDFC Bank, YES Bank, and ING Vysya Bank. Passionate about enhancing governance, mitigating risks, and contributing to sustainable business growth.

Experience

13 yrs

Total Experience

2 yrs 3 mos

Average Tenure

1 yr 5 mos

Current Experience

Shivalik small finance bank

Assistant Vice President - Internal Audit

Nov 2024 – Present · 1 yr 5 mos · Noida · On-site

Developed and executed risk-based audit plans for banking/NBFC operations, aligning audit scope with regulatory requirements and business objectives; identified high-risk areas to strengthen internal control frameworks.
Led comprehensive audits across key functions including branch operations, credit, collections, and finance for 6+ departments; evaluated process efficiency, regulatory compliance, and control effectiveness to mitigate operational and financial risks.
Managed and mentored a team of auditors, ensuring timely and high-quality audit execution; implemented process improvements and training initiatives, enhancing audit productivity and efficiency by 10%.
Prepared detailed audit reports with actionable insights on control gaps, policy deviations, and root cause analysis; presented findings to senior management and collaborated with stakeholders to ensure 100% closure of audit observations within defined timelines.
Ensured adherence to RBI guidelines, internal policies, and statutory regulations, minimizing compliance risks and strengthening governance standards across audited functions.

Internal AuditRisk AssessmentAudit PlanningRegulatory ComplianceProcess Improvement

Hero fincorp

Senior Manager - Internal Audit

Dec 2022 – Oct 2024 · 1 yr 10 mos · Vasant Vihar · On-site

Led end-to-end Internal Audit function, conducting 3 comprehensive audits quarterly to assess processes, controls, and regulatory compliance, and provide assurance to the Audit Committee/Board
Defined audit scope and strengthened Risk Control Matrix through quarterly risk and control assessments
Managed IA vendors (EY & GT); ensured timely execution of audit plans and submitted periodic updates to the Board highlighting key findings
Conducted kick-off, weekly, and closure meetings with stakeholders to align scope, ensure transparency, and drive accountability
Prepared high-quality audit documentation and reports, identifying control gaps, compliance issues, and fraud risks

Internal AuditRisk Control MatrixRegulatory ComplianceAudit DocumentationRisk Assessment

Hdfc bank

Internal Audit Manager

Apr 2018 – Dec 2022 · 4 yrs 8 mos · Noida · On-site

Conducted 12–13 quarterly audits across Retail Liabilities and departments, ensuring regulatory compliance and operational efficiency
Performed surprise audits at 2–3 branches; shared key findings and process improvement recommendations with management
Investigated frauds and audit issues (2–3 cases/quarter); delivered RCA reports with actionable risk mitigation measures
Identified business and control risks; recommended corrective actions and conducted follow-ups to ensure closure
Reviewed monthly CRM complaints, driving process improvements to enhance customer satisfaction and reduce resolution time
Identified revenue leakages, process gaps, and system inefficiencies to strengthen controls
Led audit closure discussions with stakeholders and ensured timely compliance through effective coordination

Internal AuditSurprise AuditsFraud InvestigationRevenue Leakage IdentificationFraud Detection & Investigation

Yes bank

Assistant Manager - Corporate Service Desk

Jun 2015 – Mar 2018 · 2 yrs 9 mos · New Delhi · On-site

Processed 100+ daily banking transactions including RTGS/NEFT, DDs, salary payments, FDs, account transfers, and bulk corporate payments with high accuracy and efficiency
Handled diverse financial operations seamlessly, ensuring smooth banking processes and high client satisfaction
Managed 20+ daily account maintenance requests (KYC updates, signature changes, dormant account reactivation, corporate net banking setup) with strict compliance
Oversaw inward cheque clearing and managed customer deliverables such as cheque book issuance and welcome kits within defined TAT
Effectively multitasked across operations and client visits, ensuring timely service delivery and enhanced customer experience

Banking OperationsAccount MaintenanceClient Satisfaction

Ing vysya bank is now kotak mahindra bank

Junior Team Member – Retail Operations

May 2014 – May 2015 · 1 yr · Noida · On-site

Managed end-to-end opening of 30–40 corporate & retail accounts daily (Current & Savings), ensuring accuracy, compliance, and adherence to banking guidelines
Streamlined mailbox operations and provided technical support & process training, improving workflow efficiency and preventing TAT breaches
Handled 50+ daily QMS issues and resolved branch/customer complaints effectively, enhancing service quality, turnaround time, and customer satisfaction

Account OpeningCustomer Complaints ManagementBanking Operations

Wns global services

Associate – Operations (Account Opening & Servicing)

Nov 2012 – Mar 2014 · 1 yr 4 mos · Gurugram · On-site

Reviewed 15+ corporate account opening & servicing documents, including legal records, ensuring strict adherence to UAE banking regulations and internal policies
Conducted risk-based screening using risk matrix and World Check, identifying potential red flags and strengthening fraud prevention controls
Managed end-to-end KYC compliance and approval workflows as per delegation matrix, ensuring timely processing and full regulatory adherence

KYC ComplianceRisk ScreeningKYC Maintenance