Nov 2022 – Mar 2023 · 4 mos · India

• Marking hold on dispute amount on nodal customer;
• Marking hold on dispute amount on non nodal or CASA account holder to save the customer
• balance;
• Ensuring to mark debit freeze on account by state wise as per instruction received from the police
• and higher authority;
• Handling Cyber fraud MHA Portal;
• Re-assign the case received from the merchant like Bharat pay, cash free etc to police to add
• them in MHA Portal;
• Re-assign the case received from the wallet like phone pay, Razor pay etc to police to add them
• in MHA Portal;
• Ensure to complete all case assigned to me before timeline.

May 2021 – Jul 2022 · 1 yr 2 mos · Mumbai, Maharashtra, India

• Track and ensure implementation of any changes in Investment policy pertaining to department.
• Liaison with Internal and concurrent auditors for Domestic and IBG location.
• Master access to system to create/delete/modify any reports/activities/MIS pertaining to various department.
• Liaison for quarterly submission of RBS Tranche-I.
• Tracking and closure of Audit issue rectification index (AIRI) points.
• Prepare and circulate Audit Dashboard.
• Provide sign off to Audit reports.
• Conducting Internal online test on Annual basis for employee of department.
• Circulation of daily and monthly volume data pertaining to department.
• Monitoring, tracking and circulating various notes/direction of committees.
• Track and prepare monthly disclosure of any Merchant Banking related investor complaints.