Supriya Gupta

Operations Associate

Gurugram, Haryana, India6 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record of outstanding performance at Barclays.
  • Recognized for exceptional customer service at Google.
  • Advanced from Senior Analyst to Master Analyst at American Express.
Stackforce AI infers this person is a skilled professional in Fintech and Customer Service operations.

Contact

Skills

Core Skills

Project ManagementQuality ManagementFinancial AnalysisCustomer ServiceFinancial Services

Other Skills

Financial AccountingCommunicationAnalytical Skills

About

Thrived in dynamic roles across leading organizations: πŸ’Ž Started my career with one of the leading British Multinational Bank "Barclays", honing my skills as a Process Advisor in the US Credit Card Collection Department and earning multiple awards for outstanding performance month on month. πŸ’Ž Transitioned to an American Multinational Corporation and Technology Company "Google" as an Account Manager, delivering top notch customer service by addressing queries and concerns promptly and received accolades for exceptional service. πŸ’Ž Joined American Express in 2022 as a Senior Analyst leveraging analytical prowess to drive impactful insights and strategic initiatives, advancing to the role of Master Analyst in November last year, and most recently, stepping into a new challenge as Global Operations Support in March'24. Proud to have contributed to all reputed organizations & excited for the next chapter of growth and impact! πŸŽ‰ #CareerJourney

Experience

6 yrs 3 mos
Total Experience
1 yr 10 mos
Average Tenure
4 yrs 1 mo
Current Experience

American express

3 roles

Operations Support

Mar 2024 – Present Β· 2 yrs 1 mo Β· Gurugram, Haryana, India

Project Management

Master Analyst

Nov 2023 – Mar 2024 Β· 4 mos Β· Gurugram, Haryana, India

Quality ManagementFinancial Analysis

Senior Analyst

Mar 2022 – Nov 2023 Β· 1 yr 8 mos Β· Gurugram, Haryana, India

Quality ManagementCustomer Service

Accenture

Case Management Specialist

Feb 2021 – Mar 2022 Β· 1 yr 1 mo Β· Gurugram, Haryana, India

  • Worked for Google Fi Project
Financial ServicesQuality Management

Google

Case Management Specialist

Feb 2021 – Mar 2022 Β· 1 yr 1 mo

Barclays

Process Advisor

Nov 2019 – Dec 2020 Β· 1 yr 1 mo Β· Noida

Education

Sikkim Manipal University

Master of Computer Applications - MCA β€” computers

Jan 2017 – Jan 2020

Invertis University

Bachelor’s of Computer Applications - BCA β€” Computer Programming

Aug 2013 – Jul 2016

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