Neda Mitova

CEO

Milan, Lombardy, Italy11 yrs 5 mos experience

Key Highlights

Over 10 years of product management experience
Proven track record in driving product growth and user experience
Expert in cross-functional team leadership and agile methodologies

Stackforce AI infers this person is a Product Manager with expertise in SaaS and Fintech industries.

Contact

Skills

Core Skills

Product ManagementProduct StrategyProject Management

Other Skills

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationA/B TestingDigital TransformationProject PlanningStakeholder EngagementContinuous Process ImprovementStakeholder ManagementUser experienceTeamworkBusiness StrategyBusiness Analysis

About

🌍 Product manager with 10+ years of experience in multinational, fast-paced environments. 🛠️ Expert in leading cross-functional teams and managing product development using both traditional and agile methodologies. 💡 Focused on uncovering user needs and market opportunities to solve real customer problems and drive company value.

Experience

11 yrs 5 mos

Total Experience

2 yrs 6 mos

Average Tenure

1 yr 2 mos

Current Experience

Trip.com group

2 roles

Growth Product Lead

Nov 2025 – Present · 6 mos

Own the end-to-end Trains product strategy across the UK and EU markets, driving growth, retention and user experience excellence.

Growth Product Manager

Mar 2025 – Nov 2025 · 8 mos

Responsible for the end-to-end localization of the Trains product for the Italian market
Delivered +22% ATV, 30% app CR uplift, and 19.5 p.p. NPS increase by driving funnel optimization, continuous discovery and innovative feature launches

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationA/B Testing+2

Sibill

Product Manager

Jan 2025 – Mar 2025 · 2 mos

One of the first PMs in the company, established cross-functional collaboration frameworks across tech, design, sales and customer support
Drove strategic initiatives from discovery to delivery, e.g. launched a referral program resulting in 15% sales increase in the 1st month

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationProduct Management+1

Cerved group spa

Product Manager

May 2023 – Dec 2024 · 1 yr 7 mos

Managed Powerbiz, a platform supporting SMEs in improving their economic-financial health by translating complex analytical data in easy to comprehend insights
Acted as the voice of the customer and the company-wide product expert, drove product developments that resulted in 1k customers and 3.9€ mln LTV in the first 18 months

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationProduct Management+1

Klarna

2 roles

Product Manager

Jun 2022 – May 2023 · 11 mos · Milan, Lombardy, Italy

Managed Klarna Docs, the external source for documentation on Klarna products, enhancing UX through high-quality content and navigation
Spearheaded revisions leading to 90% users' satisfaction on key content

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationProduct Management+1

Product Manager

Sep 2021 – Jun 2022 · 9 mos · Milan, Lombardy, Italy

Drove end-to-end localization of Klarna’s merchant facing products through competitor and product analysis to identify quality gaps and align product requirements to merchant needs
Informed central product teams’ priorities with customer insights, improving product quality and adoption

Competitive AssessmentCompetitive InsightCustomer InsightProduct DiscoveryProduct InnovationProduct Management

Allianz trade

Digital Project Manager - MMEA region

Mar 2020 – Sep 2021 · 1 yr 6 mos

Led digital transformation projects for the SME segment, leveraging market trends, partnerships with
Fintech/Insurtech players, and AI/ML application to enhance efficiency and customer experience
Supported CEO and board in shaping a 5 year mid-term strategic plan for the MMEA region

Competitive AssessmentCompetitive InsightProduct DiscoveryProduct InnovationDigital TransformationProduct Management

Vodafone

3 roles

Senior Product Lead

Promoted

Dec 2018 – Mar 2020 · 1 yr 3 mos

Led the new products development for the small enterprise segment, driving portfolio growth leveraging qualitative and quantitative insights
Delivered a 10% increase in mobile customer base via product launches and cross-channel promotions

Competitive AssessmentCompetitive InsightProduct ManagementProduct Innovation

Project Manager

Oct 2015 – Dec 2018 · 3 yrs 2 mos

Managed multiple 2-3€ mln projects impacting over 500 k customers
Delivered an excellent customer experience while balancing complex stakeholder requirements and ensuring delivery on time and within budget

Project ManagementProject PlanningStakeholder EngagementContinuous Process Improvement

Discover Graduate Program

Sep 2014 – Oct 2015 · 1 yr 1 mo

Took part of a cross-functional training program composed of four different job experiences.
4 months digital care and E-care/ M-care product management
4 months Enterprise value-added service product management
2 months customer care KPIs and processes optimization within the small enterprise segment
2 months sales experience in a Vodafone Flagship Store in Rome