Jun 2014 – Dec 2014 · 6 mos · Greater New York City Area

• Leading a team of Product Managers and Engineers with a remit across the entire company product suite.
• Development cycles and release
• Software design and architecture
• New solution prototyping
• Product launches
• Product marketing
• Customer and partner interactions and feedback
• External and internal sales and technical marketing and messaging
• Presales technical and business engagements
• Postsales implementations and customer interaction
• Training
• Support
• Short and long term roadmap & strategy

Feb 2013 – Jun 2014 · 1 yr 4 mos · Greater New York City Area

• 1E specializes in creating technology that rides upon the Microsoft System Center Configuration Manager (SCCM) platform and has a practice built around Operating System Deployment (OSD) and IT Efficiency.
• Standardized customer interaction activities to ensure consistency in the technical engagement process and successful demonstration of 1E software solutions
• Improve technical knowledge of technology through training and certification including but not limited to: design, architecture, competitive strengths & differentiators across the field teams.
• Collapsed all external facing technical presentations and demo systems by developing an embedded VBA macro solution in PowerPoint with integrated Flash animation. Resulted in hundreds of saved hours internally as well as reduced GTM activities and pre-sales demo cycles.
• Led two small teams to develop new IT Security solutions which resulted in 4 patent applications. Used a combination of technologies including Azure, Click-Once, SQL, C#, PowerShell, Active Directory and AppLocker.

Jun 2005 – Feb 2013 · 7 yrs 8 mos · Greater New York City Area

• Led Engineering and Product team across US, UK and India for over 2 years for the Nomad product line.
• Customer POCs and Pilots
• Requirements gathering and network design
• R&D moving from SCCM 2007 to 2012
• QA lifecycle including lowering regression from 6 weeks to 3
• Marketing and Sales guidance which resulted in a 200% market growth over 18 months
• Services packages including best practices and automation using VBScript and PowerShell
• Core backend for the AppClarity product launch
• Client server data capture using WMI and SQL
• On-premise scalability testing and UX design
• Savings modelling and reporting – saved one customer $27 million
• Trained all pre/post Sale technical field staff and led initial customer implementations across ~200,000 nodes
• Participated in Product launch activities related to Marketing and Sales resulting in 400% over initial revenue predictions for first year
• Wrote a JIT inventory solution for SCCM 2007 to gather usage data from systems and compile a MOF on clients in order to populate their central SQL store. This gave a feature later developed by Microsoft for SCCM 2012 customers to those running SCCM 2007.
• Designed scalable & secure user driven website to perform Wake-On-Lan across a 5-tier SCCM infrastructure and 300,000 nodes. Solution was AJAX based using ASP .Net and jQuery front end to a COM client-server backend.
• Created and maintained a VBScript-based system health tool offered for free on the website that became the most popular download in 2009.
• Created and maintained a deployment tool in VBScript and C++ which automated the installation and configuration of all solutions including BIOS settings for multiple hardware vendors and NIC configuration. This was used as a Sales differentiator for Professional Services arm.

Nov 2002 – Jun 2005 · 2 yrs 7 mos · San Diego

• Mentored 9 junior engineers on code development, package development, distribution issues, client problems, etc. Several later became team leads.
• Promoted twice in first 18 months of employment and became one of two Windows leads for the 25 person Enterprise Management Team responsible for the 15,000 seat QCT Engineering organization.
• Led successful SMS 2003 migrations and site rollouts globally across 3 continents and organized central Administration policy and practices as well as support structures. Continued guidance of local and remote Administrators for SMS and Active Directory issues.
• Developed internal website for client reports, Package approvals and Package testing. Used a combination of VML, VBScript, and ADO to show a graphical representation of the client base for management reports upon request and give an interactive feel to the end user. Simplified software deployment to minimize human testing mistakes by making a webpage signoff mandatory.
• Became point person for Security and virus mitigation through Systems Management after creating several tools which either removed viruses or proactively updated systems. Used a combination of C, VBScript, MBSA, eEye and Systernals tools.
• Redesigned and maintained logon and startup scripts for worldwide Active Directory forest. Implemented system health checks reducing client issues by 15% in the first two months.
• Participated in a MOM 2005 rollout and developed the internal monitoring organization architecture by application for more granular targeting among teams. Took over lead MOM Administrator role after completion.

Jan 2000 – Oct 2002 · 2 yrs 9 mos · Boynton Beach, Florida

• Administrator for Motorola’s Boynton Beach SMS Infrastructure and responsible for all site-wide updates, software metering, client maintenance, local software packaging. SQL and WQL query design for software metrics, package deployment, and miscellaneous troubleshooting purposes. Site support contact for all desktop and helpdesk tier levels for SMS related issues for 4 different company locations throughout Florida.
• Successfully updated all Windows 2000 and NT 4.0 clients with service packs on a consistent basis. Scripted deployments of service packs 2 and 6a with no user downtime with an average success rate of package deployment at 93%.
• Lead an SMS site collapse, consolidating all clients into its parent site. This entailed breakdown of that site, client uninstalls/reinstalls, and end-user notifications.
• Package creation and design using Wise Installation System and SMS Installer on a daily basis for local and Global package distribution to over 65,000 client workstations worldwide. Daily responsibilities also included working closely with key members of the Global Motorola SMS packaging team on the development and testing of corporate mandated packages. Tasked with creation of Global Packages for Motorola on a semi-regular basis.