Mar 2024 – Nov 2025 · 1 yr 8 mos

• Responsável pela gestão de contas acadêmicas no território Brasil

Apr 2022 – Apr 2024 · 2 yrs

Feb 2021 – Apr 2022 · 1 yr 2 mos

Aug 2019 – Feb 2021 · 1 yr 6 mos

Apr 2019 – Sep 2019 · 5 mos · Greater Rio de Janeiro

Oct 2017 – Dec 2018 · 1 yr 2 mos · botafogo

• Managed the Purchasing and Inventory departments across 3 units, overseeing activities related to storage, distribution, procurement of supplies, and contracting of services for both educational and administrative areas.
• Oversaw service contract management for construction projects;
• Monitoring all stages from contracting to delivery and payment of services rendered.
• Handled import processes, maintaining direct communication with international suppliers.
• Organized warehouse layout and monitored the intake of expired or counterfeit materials.
• Structured departmental routines to meet demands for building maintenance services, business travel, and software licensing renewals.
• Prepared and controlled vacation schedules, conducted interviews, and was responsible for organizing the department’s structure and procedures.

Jul 2015 – Nov 2015 · 4 mos · Barra da Tijuca

• Managed the daily operations of General Services, Nannies, Maintenance, Security Gate, Inspectors, Copy Center, Inventory, and Events.
• Monitored the need for preventive and corrective building maintenance.
• Oversaw outsourced contracts for Food Services, Traffic Control, Pool, Security, and Construction, ensuring service quality and reporting issues and attendance to the contracts department.
• Collaborated with Audit and Quality departments to monitor the expansion project of the unit.
• Reviewed construction checklists to ensure completion of pending tasks for the opening of the new building at the Barra unit.
• Managed and accounted for the unit's petty cash for emergency expenses, such as the maintenance of 20 expatriate apartments and facility infrastructure.
• Coordinated setup and teardown, support materials, and logistics for internal and external events of various sizes (meetings, assemblies, field trips, and large-scale events with up to 5,000 attendees).

Aug 2014 – Jul 2015 · 11 mos

• Hired, coordinated, trained, and supervised administrative teams for the Project, in partnership with the Operational Project Manager, ensuring integration with central departments at the national headquarters (Legal, QHSE, HR, Accounting, Concessions, Land Management, and Audit).
• Managed the Project’s bank account, holding power of attorney from company directors to sign employment contracts and official labor documents (CTPS) on behalf of the company.
• Acted as the key point of contact for recruiting managers for other projects and identifying key personnel for the executive board, providing system training and supporting the onboarding and structuring of new teams.
• Led administrative teams at both the construction sites and central office following the team setup phase of the Project ATEXXII.

Mar 2010 – Sep 2010 · 6 mos · Rio de Janeiro, Rio de Janeiro

• Organizar e distribuir as funções entre as camareiras e as supervisoras de andares do dia para a limpeza e liberação das UHs no sistema para o front office e organização das funções dos funcionários da limpeza das áreas sociais.
• Contratação de camareiras extras quando necessário em épocas de alta.
• Liberação das Uhs e emissão de relatórios no sistema operacional (ÓPERA).
• Atendimento ao hóspede via telefone para solicitações no serviço de quarto. Lançamento de pedido interno e armazenagem de amenities para as UHs.
• Verificação e liberação dos quartos junto à supervisão de andares quando o hotel estava com alta ocupação.
• Controle do envio de peças e lançamento de cobrança da lavanderia para o Hotel. Prestava auxílio à Governanta e Assistente de Governanta em qualquer outra função além destas que fosse requisitada. Controle da montagem de arrumações especiais como lua de mel, por exemplo, ou auxílio na montagem de eventos.
• Era turnante então fazia tanto a função de mesa de housekeeping quanto a de supervisora de andares e de áreas públicas cobrindo folgas e férias.

Jan 2010 – Jan 2014 · 4 yrs

• Organized and assigned daily tasks for General Services staff and Nannies at the Barra units.
• Prepared and reviewed construction punch lists for the opening of the new building at the Barra unit, including supervision of post-construction cleaning.
• Created purchase requests for materials and equipment to support General Services and Nanny teams, as well as stock orders for cleaning supplies and disposables.
• Supervised and approved classrooms and office spaces for use, ensuring proper cleaning and identifying needs for preventive and corrective maintenance, initiating service requests via the company intranet.
• Coordinated the setup and teardown of internal and external events.
• Monitored suppliers, evaluating and validating service quality before authorizing payments

Aug 2009 – Feb 2010 · 6 mos

• Organizar e distribuir as funções entre as camareiras e as supervisoras de andares do dia para a limpeza e liberação das UHs no sistema para o front office e organização das funções dos funcionários da limpeza das áreas sociais. Contratação de extras quando necessário.
• Liberação das Uhs e emissão de relatórios no sistema operacional (ÓPERA).
• Atendimento ao hóspede via telefone para solicitações no serviço de quarto (Star Service).
• Lançamento de pedido interno e armazenagem de amenities para as UHs.
• Verificação e liberação dos quartos junto à supervisão de andares quando o hotel estava com alta ocupação.
• Controle do envio de peças e lançamento de cobrança da lavanderia para o Hotel.
• Prestava auxílio à Governanta em qualquer outra função além destas que fosse requisitada.
• Controle da montagem de arrumações especiais como lua de mel, por exemplo ou auxílio na montagem de eventos.