Divya Mangla

Product Manager

Bengaluru, Karnataka, India4 yrs 11 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Led product initiatives driving measurable NMV impact.
  • Expert in data-driven product management and user experience.
  • Gold Medalist with strong academic credentials.
Stackforce AI infers this person is a Product Manager with expertise in Fintech and E-commerce.

Contact

Skills

Core Skills

Product ManagementStakeholder Management

Other Skills

Product VisionKey Performance IndicatorsProduct Requirement DefinitionUser ResearchData AnalysisBusiness RequirementsBusiness AnalysisAI/ML TechnologiesFunctional ManagementSQLCustomer-Focused SellingDefining RequirementsProduct RequirementsFixed-Income InvestingStrategic Roadmaps

About

Professional journey - Product Manager with more than 5 years of experience in driving user and revenue growth by defining, scaling, and monetizing products. Working at Meesho to scale combo products on platform by ideating user journey on app for combos, enabling sellers to provide discounts and process the combos together. Building the end to end user journey from discovery to payout for Multi quantity products. Previous charters: 1. Working at scaling Brands on platform by improving their entire lifecycle on Meesho. This forms a 0->1 charter in the organisation, hence is full of ambiguity, experimentation and learning. 2. Experimenting with LLMs to automate catalog upload process for sellers on Meesho. Domain expertise - Worked in fintech and e-commerce industry both is B2B and D2C business side. Previously, led the development and growth of B2C and B2B2C channels for an online wealth platform, Altifi in a fast-paced environment. Adept at conducting rigorous market analysis, and leveraging data-driven insights and integrating advanced AI/ML technologies to shape innovative digital products. Skilled in understanding the “why” behind customer journeys, validating opinions with data, and continuously learning new skills. Experienced in product conceptualization, solution specification, and stakeholder management, aiming to deliver exceptional user experiences and achieve strategic business objectives. Education - Holds a Masters degree in Business Administration from IIM Indore and was conferred with a Gold Medal from University of Delhi

Experience

4 yrs 11 mos
Total Experience
1 yr 11 mos
Average Tenure
1 yr 1 mo
Current Experience

Meesho

Product Manager

Mar 2025Present · 1 yr 1 mo · Bengaluru · On-site

  • At Meesho, I work at the intersection of business growth and operational efficiency — building products that empower sellers, streamline fulfillment, and enhance buyer experience at scale. As part of the Buy More Save More and Brand Experience Pods, I’ve led initiatives that deliver measurable NMV impact through data-driven experiments, platform enhancements, and cross-functional collaboration with engineering, business, and design teams.
  • 1) Defining end to end user journey for combo products including discovery, seller combo creation enablement, fullfillment, user refund and seller payouts on platform to increase AOV and NMV for the platform.
  • 2) Owned and executed the industry first architectural change of discount forfeiture system in combo orders for users to reduce PnL leakage of Meesho and Sellers resulting in x% NMV uplift.
  • 3) Led the warehouse consolidation charter across regional fulfillment centers — reduced shipping costs by x%, cut stockouts by y%, and streamlined price change workflows, collectively delivering a z% NMV uplift and a% order increase.
Product VisionKey Performance IndicatorsProduct Requirement DefinitionUser ResearchData AnalysisStakeholder Management+1

Northern arc capital

Product Manager

Sep 2022Mar 2025 · 2 yrs 6 mos · Bengaluru, Karnataka, India · Hybrid

  • Product Manager for the B2C marketplace platform (website and application), AltiFi by Northern Arc Capital. Managing the digital journey of users, introducing new products from 0 to1 by collaborating regularly with stakeholders including Technology, marketing, legal teams, among others. Work on improving the customer experience on the same by elevating the features of the platform keeping in my the entire user journey.
  • 1) New Products Launch: Led improvements in revenue yield by building a full suite of audience targeting products, new higher yield-low ticket size product mix, and campaign optimization recommendations
  • 2) Digitized onboarding journey: Driving the onboarding/KYC journey for investors by digitizing the entire process resulting in lower drop-offs. Consistently improved all user metrics (churn rates, CAC, retention) and revenue metrics (ARPU, conversions)
  • 3) Customer Lifecycle Platform (Personalization & Growth): Led the development and launch of an NLP-driven AI chatbot as part of our customer engagement strategy, designed to enhance user interactions and reduce customer queries.
  • 4) Communications Platform: Managed customer communication platform powering push notifications, WhatsApp updates, SMS & email communications for all integral onboarding and purchase journey steps for customers.
Business RequirementsProduct VisionProduct Management

Yes bank

2 roles

Product Manager, Affluent Banking and Retail Wealth

May 2021Sep 2022 · 1 yr 4 mos · Mumbai, Maharashtra, India

  • I worked as a Product Manager in Affluent Banking & Retail Wealth Unit of the organisation. Drove multiple digital automation projects to enhance user experience basis the feedback and user stories generated. Performed the data analysis of Program performance publishing multiple dashboards with actionables. I was also involved in end-to-end execution of campaigns involving designing, testing, deploying and tracking the same.
  • 1) Developed a structured approach for A/B testing, including hypothesis creation, sample segmentation, and success metric identification (e.g., click-through rates, conversion rates). Executed A/B tests with varying content types, subject lines, and visuals to understand what resonates best with different customer segments for Emails and SMSes.
  • 2)Leveraged SQL to analyze HNI client portfolios, uncovering insights into product composition and customer segments. Created dashboards to visualize key metrics, helping to identify investment patterns and segment clients by behavior and risk profile. These insights enabled personalized product recommendations and data-driven decision-making for targeted marketing strategies.
Business RequirementsFunctional ManagementProduct Management

Management Intern

Apr 2020Jun 2020 · 2 mos

  • The project title was “Building loyalty program for HNI clients” where I interacted with several stakeholders in the bank to understand the characteristics that make HNIs loyal. I conducted research to understand the best practices in the banking industry in India and around the world to know what attracts HNIs. Analysis of the financials of HNIs was done pre and post moratorium to understand which segment of customers are more loyal to the bank.
  • Received Pre Placement Offer for exemplary performance during internship.

Green chemistry network centre

Junior Research Fellow

Jan 2019Feb 2019 · 1 mo · Delhi

Education

Indian Institute of Management, Indore

Master of Business Administration - MBA

Jan 2019Jan 2021

Hansraj College

Master of Science - MS — Chemistry

Jan 2016Jan 2018

Hansraj College

Bachelor's degree — Chemistry

Jan 2013Jan 2016

Presentation Convent Sr. Sec. School

Science

Jan 1999Jan 2013

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