Jun 2023 – Aug 2025 · 2 yrs 2 mos

• Building ETL Platform for LLMs
• Engineered a new data processing mechanism that intelligently tracks and processes only new or modified files in a data source, slashing infrastructure costs and accelerating workflow completion times for users
• Pioneered the design and implementation of a product evaluation framework, collaborating with ML engineers to establish data labeling standards and define accuracy metrics to support marketing claims and internal quality control
• Managed a 40+ person human labeling team by developing comprehensive guidelines, providing detailed feedback, and resolving interpretation conflicts to produce a gold-standard dataset that became the foundation for the company's CI/CD and test strategy
• Reduced customer churn from 98% to 59% and enhanced user experience by refactoring payment endpoints and migrating to a new, more intuitive billing model
• Developed a simplified permissions feature that parsed and standardized complex access controls, directly enabling high-value sales deals while establishing a repeatable process for future development
• Eliminated a common workflow failure point by designing and implementing a feature to automatically configure a user's vector database with dimensions that match the selected embedding model, significantly improving platform reliability and reducing user processing costs from failed runs

Sep 2022 – Jan 2023 · 4 mos · Menlo Park, California, United States

• Interfaced with design and engineering teams each week to complete starter projects
• Prototyped a VR concept for an internal hackathon and created a demo for company leadership

May 2021 – May 2022 · 1 yr

• Rice Carpool
• Envisioned and pioneered a streamlined user experience for the Rice college community to find and coordinate ridesharing
• Managed a team of 10 Technical Leads, developers, and designers, and led agile product development from inception to implementation
• Coordinated and executed the product launch and marketing campaign, which reached over 800 people within the first day and led to 950+ registered users on our platform

Aug 2020 – Apr 2021 · 8 mos

• NextStep: Patient Discharge Initiative (PDI) Chatbot
• Created an SMS (Twilio) chatbot with 5+ decision trees providing resources in 2 languages to assist patients discharged from hospitals
• Extracted key metrics for clients by conducting A/B tests and building an analytics dashboard to collect bot usage data

May 2020 – Nov 2020 · 6 mos

• Hootspace - Open Source Accelerator (OSA) Project
• Selected for a mentorship & development program with 25 Rice students
• Wrote 4 new frontend features from scratch in React and GraphQL for a full stack discussion forum application called HootSpace with a team of 5 developers and designers
• Developed backend components and user interface for commenting on discussions
• Integrated with AWS S3 for image upload storage and retrieval
• Designed the UX for a search and filtering system at the MVP level

May 2021 – Aug 2021 · 3 mos · San Francisco Bay Area

• Optimized the discovery pipeline for finding monetization-eligible creators to meet demand from global advertisers
• Automated creator nomination, quality review, and page release workflows, eliminating 3+ weeks of manual effort
• Proposed ideas for future product metrics and features based on cross-functional discussions with over 20 employees

Mar 2020 – May 2021 · 1 yr 2 mos · Houston, Texas, United States · Hybrid

• Executed remote auditions and rehearsals 3 days a week via Zoom to continue creating and sharing cultural music
• Enforced timelines for learning 4+ arrangements, recording audio and video, and directing editing for 5 virtual concerts
• Managed communications with 6 national competitions, 10+ student organizations, and 12 internal team members

Jan 2020 – May 2020 · 4 mos · Houston, Texas, United States

• Provided individualized guidance to 100+ students on foundational algorithmic concepts during weekly office hours
• Gained strong communication abilities to translate complex problems into simple terminology
• Formed initiatives with the TA staff to deliver help sessions and increase accessibility due to the transition to virtual learning

May 2019 – Jul 2019 · 2 mos · Tampa/St. Petersburg, Florida Area

• Spearheaded the company’s data science initiatives through a sample project
• Generated 5+ data-driven models in R to gain insight on client HR characteristics and improve future business decisions
• Presented findings to the 50+ person IT department on how the company could best integrate data science into their products for their clients
• Researched and recommended modern data collection practices to managers to improve actionable outcomes of future projects
• Identified potential areas for the company to target to enhance the data-driven culture

Jul 2016 – Mar 2018 · 1 yr 8 mos · Tampa/St. Petersburg, Florida Area

• Instructed students grades K-12 on math topics ranging from basic counting to pre-calculus
• Assisted with school math homework and standardized test prep
• Coordinated with 10+ other instructors to ensure each student's needs are being met
• Empowered children to appreciate learning for life