Jan 2020 – Jun 2023 · 3 yrs 5 mos

• Setting the strategic vision with our leadership and aligned it with the wider organization to execute against it. Working with sales, and product marketing, professional services and finance we were able increase sales and customer adoption.
• Established a new product team and managed 4 product managers to deliver on designs to achieve our strategic vision.
• Recognized as industry leading products by several analysts.

Apr 2019 – Jan 2020 · 9 mos

• Led various product initiatives and designs focusing on invoice payments, payment risk and fraud, and supplier experiences that created value for our customers and increased sales and adoption.
• Supported several of the first Coupa Pay customers in their implementation and adoption.
• Helped establish many of the product management processes and practices used on the team.

May 2017 – Apr 2019 · 1 yr 11 mos

• Integrated Riskopy's technology into Coupa's infrastructure, and products
• Led various products in the supplier management space that grew 3x in revenue and adoption every year, and were named industry leading by analysts.
• Helped establish and spread our internal metrics reporting tools used by over 150 product managers and engineers.

May 2017 – Jan 2020 · 2 yrs 8 mos · San Francisco Bay Area

• I love helping startups help themselves to help others.

May 2017 – Jan 2020 · 2 yrs 8 mos · San Francisco Bay Area

• I love helping startups help themselves to help others.

May 2015 – Apr 2017 · 1 yr 11 mos · San Francisco / London / Berlin

• Riskopy was acquired by Coupa (NASDAQ:COUP) in May 2017.
• Led Riskopy and focused on team formation, product development, fundraising, and sales.
• Negotiated the acquisition by Coupa.
• Built Riskopy's technology from scratch.

May 2014 – Apr 2015 · 11 mos · US / Jordan

• Led a team of talented developers and designers using agile methodologies to build exceptional image processing technology on the mobile phone for human body sizing in different applications such as shoe, and prosthesis sizing.
• Accelerators: Plug & Play, and Oasis500
• Awards: MIT Pan Arab Competition, ArabNet competition, 1776 Challenge Cup- Jordan

Nov 2013 – May 2014 · 6 mos · Amman Governorate, Jordan

• An online chocolatier to cater to the Jordanian market developed by Ahmad & his sister, Reem. A Cordon Bleu pastry chef, Reem took care of the culinary side, while Ahmad developed the business side. We established a brand that garnered a few thousand followers in several months by creating products that suited the local taste, with the best quality ingredients, and offered at the best value. The brand was featured in online blogs, magazines and TV. Building relationships with various restaurants, and cafes, we were able to spread a newly developed products. Chef Reem chocolates traveled all over the world, even to the Arctic Circle with adventurers.

Jan 2013 – Mar 2014 · 1 yr 2 mos · Jordan

• Implemented various Insurance & Technology projects for companies such a large multinational retailer, and media productions company.

Dec 2011 – Dec 2012 · 1 yr · Amman, Jordan

• The core focus was developing enterprise health insurance management software solutions. Over 110,000 members, and 8,000 benefit providers are served through our self-developed systems. Effort had been put into strategic planning and management of the company. Overlooking the accounting, budgeting, planning and forecasting processes. Actively participated in the system life cycles of the products. Consulted staff on business processes specific to the insurance industry. Managed various projects across different technology infrastructures and countries; Jordan, Qatar, Syria, Libya, and Sudan. Created and maintained industry relations with vendors and customers.

Jul 2011 – Dec 2012 · 1 yr 5 mos

• Directing the TPA operations to serve our partner in the Qatari market. Responsibilities include managing policy issuance, claims adjudication, pre-authorization, customer care, the PPO, accounts, utilization management and portfolio management. Key performance indicators were monitored using various reports, analytics and business intelligence models. Successfully implemented in Qatar an online e.Claims & e.Approvals system for the use of the PPO.

Jan 2011 – Jun 2011 · 5 mos

• Helping to facilitate the majority of the operations at the head office in Jordan. Tasks involved: IT continuity, several organization restructuring projects, and marketing initiatives. Furthermore, building industry relations in the Jordanian and Qatari markets.

Apr 2011 – Dec 2011 · 8 mos · Jordan

• With over 70 customer locations and 300 employees, particular attention was in the warehouse and the distribution of materials to customer locations. Re-evaluated the company's material orders and distribution methodology from a warehouse centric model to a dynamic Just In Time model. High level of collaboration with various vendors and manufacturers allowed the redesign of the supply chain. All the above allowed the system to run efficiently and effectively with minimal financial losses.

Aug 2010 – Nov 2010 · 3 mos · Paris Area, France

• Standardizing and documenting the Marine Cargo team's International Program procedures, and providing support to implement international programs. In addition, developing premium budgeting calculations for implementing local policies and master policies. Helping with spot facultative cargo reinsurance quotes from the Middle East brokers.