Nikhil Tiwari — Associate Partner
Worked in Flipkart as a highly successful Flipkart seller, achieving the coveted gold Tier status in recognition of exceptional sales expertise and consistently surpassing targets with a strong presence across PAN India. Currently working as a Data Analyst in Urban Company where I ● Explore customer data to identify trends and patterns in customer behavior that led to churn ● Analyzed customer feedback data to calculate Net Promoter Score (NPS) and identify areas for improvement, Developed dashboards and reports to track NPS trends over time and identify key drivers of customer satisfaction. ● Conducted statistical analysis to identify correlations between NPS scores and customer behavior. ● Developed dashboards and reports to track key performance indicators (KPIs) related to the experimental group.
Stackforce AI infers this person is a Data Analyst with expertise in customer analytics and business intelligence.
Location: Delhi, India
Experience: 6 yrs 1 mo
Skills
- Data Analysis
- Business Analytics
- Data Analytics
- Project Management
Career Highlights
- Achieved gold Tier status at Flipkart for exceptional sales.
- Developed dashboards to track NPS trends at Urban Company.
- Expert in data analysis and customer behavior insights.
Work Experience
Urban Company
Senior Manager (2 mos)
OYO
Program Manager (11 mos)
Bijak
Junior Program Manager (5 mos)
Spinny
Business Analyst (2 mos)
Urban Company
Data Analyst (2 mos)
Flipkart
E seller (4 yrs 7 mos)
Education
Bachelor of Technology - BTech at Netaji Subhas University of Technology
