Sep 2024 – Mar 2026 · 1 yr 6 mos · Lancaster, England, United Kingdom · Hybrid

• Managed inbound sales pipeline across 250+ qualified leads monthly, converting 35% to active opportunities while closing 18% higher-value deals than
• center average.
• Drove customer retention and upsell initiatives, increasing account lifetime value by 22% and cross-sell revenue contribution to 28% of quarterly sales.
• Exceeded monthly sales targets in 9 of 9 months, delivering 120% average quota attainment with 2 months reaching 140%+ performance, ranking top 10
• nationally.
• Ranked top in center for customer satisfaction (NPS score of 72) and retention (97% account retention rate), maintaining premium relationship quality
• while scaling account portfolio by 45%.

Nov 2022 – Oct 2023 · 11 mos

• Directed 7+ figure monthly growth marketing budget, allocating resources across 3 user acquisition channels and 2 retention campaigns
• while delivering 28% cost reduction.
• Integrated Mixpanel, Tableau, and Databricks data streams to track ROI across 15+ campaigns, enabling real-time performance optimization and improving
• marketing efficiency by 42%.
• Led 2 product feature launches as core team member, managing conception, copy and design features, resulting in 10%~ increase in power user adoption.
• Executed 40+ A/B testing campaigns on creative assets and targeting parameters, identifying winning variations with 31% higher user engagement rates.
• Managed 8 external creative and event agencies, delivering 12 high-impact campaigns on-brand and on-budget while maintaining 95% vendor satisfaction
• score.

Oct 2019 – Nov 2022 · 3 yrs 1 mo

• ● Managed internal marketing coordination, driving key metrics and coordinating event logistics. Demonstrated strong project management and client service skills, ensuring successful event outcomes.
• ● Championed internal marketing efforts, aligning cross-channel and functional teams to drive key Performance Metrics and achieving a 20% increase in product marketing efficacy.
• ● Commanded on-On-Site Coordination for events, managing vendor relationships, resolving crises.
• ● Demonstrated excellent project management and client service skills, successfully delivering events that were highly praised by clients.
• ● Exhibited high potential in managing large-scale marketing events, leading to significant upticks in brand visibility and reach.

Apr 2019 – Sep 2019 · 5 mos

Sep 2018 – Mar 2019 · 6 mos

Apr 2022 – Mar 2023 · 11 mos · India · Hybrid

• ● Managed large-scale events for high-profile clients like Samsung and Microsoft, guaranteeing impeccable execution and client satisfaction.
• ● Managed multiple vendors from technical producers to small and big artists, celebrities, business tycoons and influencers driving influencer marketing being a creative team player and managing stakeholders
• ● Leveraged exceptional project management expertise to synchronize multiple teams, vendors, and stakeholders.
• ● Cultivated strong Manage Relationships through strategic communication and innovative solutions, driving a 25% increase in repeat business and client retention.