Zack K.

Founder

Detroit, Michigan, United States13 yrs 6 mos experience
Most Likely To SwitchAI ML Practitioner

Key Highlights

  • Pioneered AI technology for crowd management.
  • Built global partnerships with leading tech firms.
  • Achieved significant cost savings in architectural projects.
Stackforce AI infers this person is a leader in AI-driven crowd management solutions with a strong architectural background.

Contact

Skills

Core Skills

EntrepreneurshipBusiness StrategyAiArchitectural Design

Other Skills

Computer VisionCrowd ManagementSales EngineeringAutoCadSketchup3DSRevitPhotoshopInDesignIllustratorMicrosoft OfficeDesign ModificationsConstruction DocumentsField TestingMarketing

About

Zack Klima is the Founder & CEO of WaitTime, one of the original pioneers in AI computer vision for crowd management. Since its founding in late 2013, WaitTime has transformed from a startup into the global leader in patented, ethical, and anonymous AI that optimizes crowd flow and guest experiences at scale.Over more than a decade, Zack has built WaitTime into a trusted partner for the world’s largest venues and enterprises. By leveraging Intel®’s Xeon and Core Chipsets and a powerful network of global partners—including Lenovo, Cisco, HPE, Wesco/Anixter, TD SYNNEX, Axis Communications, Wipro VisionEDGE, and AWS — WaitTime is scaling worldwide through a proven channel distribution model with resellers and integrators across sports, retail, airports, convention centers, and beyond.Under Zack’s leadership, WaitTime’s patented technology has been deployed at some of the most iconic stadiums, arenas, and venues on the planet—delivering measurable improvements in efficiency, safety, and fan experience. His entrepreneurial journey has also been shaped by the support of industry leaders and investors, including Jeffrey Michael Jordan, son of NBA Legend Michael Jordan, and the Bizdom accelerator founded by Dan Gilbert. Zack holds a Master in Architecture from the University of Detroit Mercy, blending design thinking and sales engineering expertise with an entrepreneurial drive to innovate. Today, he continues to push the boundaries of AI Innovation, ensuring WaitTime remains synonymous with Innovation, Integrity, and Impact in the global crowd management industry.

Experience

13 yrs 6 mos
Total Experience
3 yrs 6 mos
Average Tenure
12 yrs
Current Experience

Xai

Investor

Dec 2025Present · 5 mos

Bryant stibel

Advisor

Jul 2024Present · 1 yr 10 mos · Malibu, California, United States

Spacex

Investor

Apr 2024Present · 2 yrs 1 mo

Drink barcode™

Investor

Jul 2023Present · 2 yrs 10 mos

The patch brand

Investor

Dec 2022Present · 3 yrs 5 mos · Los Angeles Metropolitan Area

Kraken digital asset exchange

Investor

Nov 2021Present · 4 yrs 6 mos · New York, United States

Air company

Investor

Dec 2019Present · 6 yrs 5 mos · New York, United States

Waittime

Founder & CEO

Dec 2014Present · 11 yrs 5 mos · Detroit

  • Zack Klima is the Founder & CEO of WaitTime.
  • Zack founded WaitTime in 2013—well before “AI” was a buzzword and long before crowd intelligence was a defined category. Today, WaitTime stands as one of the original pioneers and global leaders in patented, ethical, fully anonymous computer-vision for crowd and queue management, powering real-time insights for the world’s most complex, high-volume environments.
  • A defining pillar of Zack’s work has been the deliberate creation of a global, channel-first sales motion, built hand-in-hand with Intel. Together, they architected a scalable go-to-market model centered on Intel-optimized, CPU-only deployments—designed specifically to empower resellers, integrators, and distributors worldwide. This approach removed friction from deployment, simplified procurement, and enabled WaitTime to scale across regions, verticals, and use cases through trusted channel partners rather than direct-only sales.
  • Over the past decade, Zack has expanded this ecosystem to include leading technology and distribution partners across infrastructure, security, and edge computing—allowing WaitTime to be sold, deployed, and supported globally through a repeatable, partner-driven model. As a result, WaitTime’s technology is trusted in iconic stadiums, arenas, airports, convention centers, and retail environments where scale, accuracy, and operational integrity matter most. No gimmicks. No surveillance theater. Just proven results at volume.
  • With a background in architecture and design thinking, Zack brings a systems-level mindset to both technology and go-to-market strategy—obsessing over flow, scale, and how humans actually experience space. He is driven by building durable companies, enabling partners to win, and creating simple solutions for complex problems that earn trust. Still early. Still pushing. Still playing chess, not checkers.
EntrepreneurshipAIComputer VisionCrowd ManagementSales EngineeringBusiness Strategy

Biosense

Investor

May 2014Present · 12 yrs

Neumann/smith architecture

Architectural Designer

May 2011Nov 2011 · 6 mos · Southfield, MI

  • On the design team at this firm, successfully working on schematic & final design work. I worked proficiently with AutoCad, Sketchup, 3DS, Revit, Photoshop, InDesign, Illustrator & Microsoft Office. I also worked directly with clients presenting designs closer to the final design phase of projects.
AutoCadSketchup3DSRevitPhotoshopInDesign+3

Urs corporation

Architectural Designer

May 2008May 2009 · 1 yr · Los Angeles Metropolitan Area

  • I was an architectural designer on the 7.1 Eastside Lightrail extension on the Eastside of Los Angeles ($800+ Million Project). I worked on design, design modifications, specifications, material submission and testing, purchase order organization, construction documents, and on-site field testing & measuring. I saved URS $250K by recognizing a duplicate purchase order, and earned a formal recommendation for my find.
Design ModificationsConstruction DocumentsField TestingArchitectural Design

Education

University of Detroit Mercy

Master of Architecture (M.Arch.) — Architecture

Jan 2007Jan 2012

Brother Rice High School

Jan 2003Jan 2007

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