Aug 2022 – Present · 3 yrs 9 mos · India

• Below are a few services which i will be providing:
• Resume writing
• Change management
• Soft skills training
• Communication training
• Behavioural attitude for manager
• LinkedIn Profile optimization
• Personal Branding
• Corporate training on communication
• one2one session for jobseekers
• Recruitment for KPO & BPO
• Buzz me to get the quote or arrange a quick call.

Mar 2022 – Jul 2022 · 4 mos · Ahmedabad, Gujarat

• Break taken for fulfilling personal commitments

Sep 2019 – Feb 2022 · 2 yrs 5 mos · Ahmedabad Area, India

• Manager for accounts payable

Jan 2013 – Aug 2019 · 6 yrs 7 mos · Ahmedabad Area, India

• Result oriented professional with 6 years of experience in F&A
•  Experience in various domain verticals like Services, Retail & Solar Energy
•  Service delivery operations including quality and knowledge management in O2C, R2R (Closing & Reporting).
•  Experience in offshore transition/migration from the USA for F&A processes
•  An effective change manager with extensive experience in risk management
•  Exposure to ERP implementation from a Domain perspective (Migration from Timberline to ORACLE)
•  Carry a track record of streamlining workflows, evolving effective operational procedures.
•  Process Improvements including reduced cycle time, Identifying Revenue Leakage, cost reductions gained from improved system/process performance, productivity gains through multiple change and improvement initiatives using six-sigma and lean methodology.
•  Client management & retention, ability of building relationships with internal & external stakeholders
•  Hands-on experience on multiple ERPs & platforms i.e. Oracle, SAO,Timberline, MS-VISIO, Business-Objects, MS-office,Citrix,TREES, SAP, EPICOR, PowerBI, Crystal Report & SAM
•  Exposure to ERP implementation (Oracle SAGE, SAP & GEAC ) from a Domain perspective
• Assist with A/R functions within the department
• Ensure customer billing is accurate and prepared in accordance to the customer’s account terms
• Process customer payments precise and timely.
• Resolves collections by examining payment terms, history and credit lines
• Resolves account discrepancies with account managers and/or customer.
• Perform the analysis for daily/monthly AR balancing and responsible in providing reports to General Accounting and month-end A/R to G/L balancing to assist G/L in analyzing A/R general ledger accounts.
• Assists in the development, implementation and maintenance of A/R accounting policies and procedures.
• Assist in managing external audit, including preparation and ongoing support and serve as a key liaison with external auditors on revenue matters

Aug 2011 – Nov 2013 · 2 yrs 3 mos

May 2009 – Jun 2011 · 2 yrs 1 mo · Ahmedabad Area, India

• Worked in Revenue and Communications Department
• Handled accounting projects with the creation of prorated invoices, credit memos, debit memos, ledgers and journal entries in accounts receivable section then generating them after the calculation of taxes and applying credit memos to unpaid invoices
• Worked with Sales and Project Management personnel; reviewing detailed, sometimes complex client contracts to ensure proper account setup
• Established and maintained professional client relationship and acted as liaison for client issues
• Fixed the billing queries of individual practices vide cases generated in company's internal software namely eManager and email generated in the system following the SLA
• Contributed to company's success by the daily management of customer account activity, ensuring the accurate and timely billing and revenue recognition
• Took various implementation projects with an intention of optimizing day to day process
• Provided recommendations to improve the functionalities and financial processes; design, evaluate test enhancements
• Documented best practices and processes
• Used Vlookup, Pivot table, Data porter in MS Excel for the preparation of reports on server crash fee & installation fee of the practices
• Worked on and provided the Disaster Recovery report to HP AUTONOMY using Vlookup, Pivot table, concatenate, Average and other required formulas
• Provided contract initiating support to team members in accounting team for billing
• Analysed training needs through the use of assessments, surveys and focus areas
• Assessed to design, develop, implement and evaluate change management and organisational issue solution
• Provided timely feedback to senior management regarding the performance
• Adhered to all company policies, procedures and business ethics codes and ensured that these were communicated and implemented within the team
• Motivated and inspired team members
• Created ideas for customer service improvement