Prem Prakash Narayan Kashyap

Product Manager

Pune, Maharashtra, India19 yrs 7 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Boosted team productivity by 33% with GenAI workflows.
  • Transformed CI/CD pipelines, reducing defect feedback loop to 2 hours.
  • Modernized telecom platforms, enhancing scalability and performance.
Stackforce AI infers this person is a Telecom Software Development Manager with expertise in Agile and Microservices.

Contact

LinkedIn

Skills

Core Skills

LeadershipAgileGen AiMicroservicesSoftware DevelopmentCustomer Service Management

Other Skills

Customer Relationship Management (CRM)SQOGitHub CopilotTabnineJavaSpring BootPowerBuilderC (Programming Language)Systems DesignMachine LearningJenkinsTestNGMitigationOracle DatabasePerforce

About

I am a Software Development Manager / Technical Manager with 19+ years of IT experience, leading enterprise-scale software development, modernization, and delivery programs for Tier-1 telecom clients worldwide. My focus has been driving business outcomes through technology transformation while building high-performing, collaborative engineering teams. Leadership Approach: ➤I believe in servant leadership, ownership, and customer obsession. My style empowers accountability, fosters transparency, and ensures delivery aligns with business goals. I mentor engineers, promote cross-functional collaboration, and establish scalable delivery pipelines balancing agility with long-term needs. Key Achievements: ➤Rolled out GenAI-assisted workflows (GitHub Copilot, Tabnine, Cursor), boosting team productivity by ~33%. ➤Transformed CI/CD pipelines with MAT & Sanity automation, cutting defect feedback loop from 24h → 2h and reducing defect leakage by 40%. ➤Modernized telecom platforms (CRM, OMS, CPQ, MEC) via migration from monolith to microservices, enabling scalability. ➤Improved order processing success rate from 90% → 95%, enhancing customer satisfaction. ➤Delivered high-volume, SLA-driven telecom systems for global clients including Comcast, Claro, Optus, Bell Canada, Vodafone, Rogers, and Vimplecom. Technical & Domain Expertise: ➤Programming & Architecture: Java, Spring Boot, Microservices, PowerBuilder, C, SQL, PL/SQL ➤Tools & Platforms: Git, Bitbucket, Jira, Postman, SOAP UI, IntelliJ, Eclipse, Tabnine, Cursor ➤Cloud & AI: AWS Cloud Practitioner, Microsoft Azure AI Fundamentals, GenAI adoption ➤Telecom Systems: CRM, OMS, CPQ, CSM, Billing & Provisioning ➤Delivery Practices: Agile (Scrum, SAFe), CI/CD, DevOps, Risk Management, Automation, RCA Awards & Recognition: ➤Finalist, Amdocs GM India People Managers Excellence Awards ➤Recognition, Orion Star, and Excellence Awards for delivery & leadership ➤Multiple client and team appreciations for high-quality results Open to Software Development Manager, Technical Manager, or Engineering Manager roles across industries. Immediate Joiner – available without notice period. Mission: To lead teams in building reliable, scalable, and innovative solutions while fostering an environment where engineers thrive and organizations achieve business goals faster with higher quality.

Experience

19 yrs 7 mos
Total Experience
19 yrs 7 mos
Average Tenure
19 yrs 7 mos
Current Experience

Amdocs

3 roles

Software Development Manager

Promoted

Apr 2021 – Present · 5 yrs

  • ➤Lead and mentor software development teams, manage performance, and foster accountability.
  • ➤Conduct team capacity planning, resource allocation, and support project planning to meet delivery timelines.
  • ➤Identify, assess, and mitigate project and operational risks to ensure smooth development cycles.
  • ➤Review code, manage merges, validate CI/CD pipeline status, and ensure security and compliance standards.
  • ➤Monitor feature toggles, perform impact analysis, and prioritize defect resolution through RCA.
  • ➤Collaborate with architects and solution teams for new development planning, handovers, and technical guidance.
  • ➤Maintain Jira workflows, dashboards, and track project progress.
  • ➤Drive multiple Gen AI initiatives across the account, promoting tools like GitHub Copilot, Tabnine, and Cursor, and conduct demos and use-case sessions to improve team productivity.
  • ➤Participate in cross-functional calls to align solutions, monitor defect status, and ensure timely issue resolution.
Customer Relationship Management (CRM)SQOLeadershipAgile

Software Development Team Lead

Promoted

Jun 2016 – Apr 2021 · 4 yrs 10 mos

  • ➤Served as Software Development Team Lead in the Order Handling project (OMS & OH), driving delivery, code security, quality monitoring, and team growth (grooming, hiring, interviews).
  • ➤Facilitated Agile practices and Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) to ensure smooth delivery and adherence to Agile principles.
  • ➤Collaborated with Product Owners, stakeholders, and cross-functional teams to refine backlogs, manage dependencies, and align delivery with business goals.
  • ➤Led development of back-end microservices using Java, Spring, Spring Boot, Maven, with focus on performance optimization and scalable solutions.
  • ➤Monitored and reported on team performance metrics (velocity, quality, predictability) to ensure high-quality, predictable software delivery.
  • ➤Supported SDLC alignment by integrating Agile delivery with engineering best practices such as code reviews, design discussions, and scalable architecture.
  • ➤Coached and mentored teams, promoting autonomy, accountability, automation adoption, and performance tuning.
JavaSpring BootMicroservicesAgile

Software Developer

Sep 2006 – Jun 2016 · 9 yrs 9 mos

  • ➤ Led the end-to-end development of a Customer Service Management (CSM) application using modern PowerBuilder, C, and Unix.
  • ➤ Developed responsive front-end interfaces with Power Script in a monolith architecture, ensuring accessibility.
  • ➤ Built and maintained robust backend services, integrating with Tuxedo for seamless functionality.
  • ➤ Collaborated with cross-functional teams to translate business requirements into reliable software solutions.
PowerBuilderC (Programming Language)Software DevelopmentCustomer Service Management

Education

ITS, Mohan Nagar

Master of Computer Applications (M.C.A.) — Computer Software Engineering

Jan 2003 – Jan 2006

Ewing Christian College, Allahabad, UP, India

Bachelor of Science (BSc) — Mathematics and Computer Application

Jan 2000 – Jan 2003

Sri Gandhi Smarak Inter College, Samodhpur, Jaunpur, UP, India

Intermediate — Science

Jan 1998 – Jan 2000

Sri Gandhi Smarak Inter College, Samodhpur, Jaunpur, UP, India

High School — Science

Jan 1996 – Jan 1998

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