Jan 2023 – Jan 2025 · 2 yrs · Sausalito, California, United States · Remote

• Founded AI-enabled off-channel message compliance startup, delivering B2B enterprise solution
• 🔷 Researched and identified off-channel messaging compliance problem for financial services customers that is costing them over $2B
• 🔷 Designed and implemented full stack MVP showcasing off-channel communication capture, built product roadmap, and signed up 2 distribution partners within 4 months
• 🔷 Trained AI model to perform message classification using synthetic training data generated by LLM, in order to detect HR violations and financial misconducts, improving efficiency by 10 times

Jan 2022 – Jan 2023 · 1 yr · Menlo Park, California, United States · Hybrid

• Led privacy compliance project and established north star metrics for the privacy project
• 🔷 Aligned over a dozen Meta Ads teams to drive a strategic multi-year goal to discover personal data usage to lower the cost of data privacy regulatory compliance by millions of dollars
• 🔷 Established KPIs to track project progress that involved 150+ engineers and executive stakeholders, reducing privacy inquiry response time from multiple weeks to matter of minutes

Jan 2019 – Jan 2022 · 3 yrs · San Ramon

• Re-built and trained product team that delivered emergency/incident management products
• 🔷 Launched a new incident management product that expanded total addressable market by 10x
• 🔷 Hired, coached, and managed a team of 4 PMs
• 🔷 Developed and executed a new product strategy, influencing executive team, launching a new product offerings, while hitting +90% renewal rate and serving millions of users
• 🔷 Integrated customer-led UI/UX design process, and enhanced agile development process with engineering team in a FedRAMP/DOD IL-4 environment, improving the engineering efficiency by 40%

Jan 2017 – Jan 2019 · 2 yrs · Redwood City

• Owned social and messaging compliance partner program for B2B compliance software
• 🔷 Managed combined social media business, analyzed renewal data, and reduced customer churn from 35% to 9% within 2 quarters
• 🔷 Redefined the product strategy to increase bookings, identified $17M expansion opportunities, and relaunched existing capabilities to go after them

Jan 2014 – Jan 2017 · 3 yrs

• Launched social and messaging compliance products that grew compliance business from $1M to $10M revenue
• 🔷 Launched WeChat/WhatsApp capture tool that grossed over $1.6M within 6 months of launching
• Interviewed top 10 financial services customers to identify emerging compliance market that grew to $2B
• 🔷 Owned product roadmap, influenced executives, and prioritized competing tasks while growing the business 35% annually

Jan 2010 – Jan 2014 · 4 yrs

• Owned secure web gateway and launched B2B compliance products
• 🔷 Launched a secure web gateway product, and transformed it to SaaS Cloud offering in 3 quarters
• 🔷 Pivoted from a secure web gateway product to a social media and messaging archiving compliance product for financial services, and sold it to major banks within 1 year

Jan 2008 – Jan 2010 · 2 yrs

• Led 12-person distributed engineering team to deliver network security product

Jan 2006 – Jan 2008 · 2 yrs

• Led 6-person engineering team to develop patented technology

Jan 2004 – Jan 2006 · 2 yrs

Jan 2003 – Jan 2004 · 1 yr

Jan 2000 – Jan 2003 · 3 yrs

Jan 1997 – Jan 2000 · 3 yrs · Integrated Manufacturing Lab · On-site

Jan 1996 – Jan 1996 · 0 mo