Mar 2024 – Mar 2025 · 1 yr · Gurugram, Haryana, India

• Worked with leading HR consultancy organizations on projects related to HRM practices, Talent Acquisition, HR Process Enablement, and Devising Performance metrics for organizations

Oct 2022 – Feb 2024 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Worked as the Global HR Head for the three major verticals of Coforge-Insurance, BFS and Travel, Transportation & Hospitality managing the employee life-cycle of 9,500 employees spread across the globe in the US, the UK, Middle East Region, ANZ region and India
• Partner closely with senior CXO level stakeholders across functions and verticals to define & lead strategic initiatives that can support the achievement of business goals
• Discuss with the CEO the overall health of each of the verticals along with people updates/pulse across businesses and provide support and resolution in areas where it is needed.
• Oversee the hiring, onboarding and assimilation of the key business leaders
• Spearheading the Talent development initiatives for the employees across all verticals
• Devising and executing the employee wellness strategy and the employee engagement strategy for the organization
• Identifying top talent and charting out a career path for them within the organization
• Creating succession plans for the key leadership positions and bridging the skill gap through appropriate talent interventions
• Lead the execution of HR programs and practices related to performance management, compensation, workforce planning/management, and talent management
• Work with functional HR teams to drive HR operational excellence, adopt data-driven decision making and implement best practices
• Act as an advocate of the company’s values and culture to create a best-in-class work environment
• Manage the Human Resources budget
• Monitoring key HR metrics and analytics to identify areas for improvement
• Create a diverse work environment focused on employee productivity and wellbeing
• Ensure that the company’s procedures comply with applicable regulations
• Oversee and manage organizational changes to boost employee satisfaction and engagement
• Deal with grievances and violations invoking disciplinary action when required
• Providing guidance and support to HR team members and managers

Oct 2016 – Sep 2022 · 5 yrs 11 mos · Gurgaon, India

• Worked as HR Director, leading two of the major Delivery Units(verticals) of the organization managing the life cycle of approx 7,500 employees across Noida, Bangalore, Hyderabad and Gurgaon. Following were my responsibilities:
• Direct the functional areas of Human Resources including, but not limited to retention, personnel records, employee relations, job evaluation, compensation management, benefits administration, organizational development, employee compensation and benefits
• Devise strategies for performance evaluation, staffing, training and development etc.
• Create succession plans for the critical leadership positions
• Create leadership coaching programs in consultation with the internal L&D team and with external vendors
• Oversee all HR initiatives, systems and tactics
• Monitor adherence to internal policies and legal standards
• Oversee employee relations, investigations, counseling, and exit interview processes.
• Anticipate and resolve litigation risks
• Report to senior management by analyzing data and using HR metrics
• Created a Career Framework for all employees to chart out individual career paths of the top potential
• Create and manage end to end HR Budget for both the Delivery Units
• Develop, update, and manage policies and procedures
• Work closely with executive leaders and management to advise, counsel, and provide coaching and resolution to address employees’ performance.
• Resolve complex employee relations issues and consult with the Corporate office on matters of legal importance.

May 2014 – Sep 2016 · 2 yrs 4 mos · Hyderabad, India

• Worked with Genpact, Hyderabad as Senior Manager, HR Leader (reporting to AVP); leading a team of 6 members for one of the biggest pharmaceuticals client with more than 1100 personnel,spread across Hyderabad and Gurgaon
• Strategy architect credited with design and implementation of innovative HR initiatives for streamlining processes and capitalizing on organizational growth opportunities
• Providing effective HR leadership to the business for implementation of HR strategies in-line with business requirements, managing full range of HR services to support the overall business strategy of the company
• Outstandingly successful in partnering with stakeholders to lead the core HR processes including due diligence and consultation at different levels in a matrix structure and ensuring risk and compliance for the business
• Proficient in managing modern HR Systems with skills in maintaining harmonious employee relations among various management levels through efficient administration and resolution of employees’ grievances
• Skills in spearheading talent acquisition and setting priorities for improving the competence of the workforce
• Expertise in designing, communicating, and implementing various programs on Compensation and Benefit, Performance Management and Reward and Recognition
• Achievement oriented professional with excellent people management skills and change management skills

Jan 2010 – May 2013 · 3 yrs 4 mos · Bangalore

• Development of overall Talent Strategy for the South India region
• Manpower Planning and Talent Acquisition
• Responsible for the entire performance appraisal process for employees of Bangalore.
• To forecast and plan for headcount requirement for new growth
• Responsible for Talent Development and Talent Engagement
• Responsible for resolution of employee grievances to maintain cordial management-employee relations
• Induction and training of new joiners
• Responsible for managing attrition at Bangalore site
• Responsible for conducting employee engagement surveys and analyzing the results to see what action can be taken to improve employee experience

Nov 2006 – Nov 2009 · 3 yrs · Bangalore

• Involved in activities such as conducting employee engagement surveys, employee skip/pulse meetings, R&R event, Outbound activities, team outings, etc
• Involved in preparing reports on attrition
• Involved in on-boarding and induction of new joiners, helping in recruitment and training of employees
• Responsible for employee engagement projects such as Fun@Work
• Involved in getting exit forms filled up by employees on their last working day
• Coordination with candidates for conducting interviews for fresh hires for the process