Aug 2017 – Dec 2017 · 4 mos · Mosman, NSW

• Duties included:
• ● Website maintenance
• ● Internal and external communications management
• ● Coordination and production of promotional material
• ● Maintaining relationships with key stakeholders including doctors and allied health care providers
• ● Updating of practice policies and procedures
• ● Increasing awareness and educating relevant audiences through social media platforms and other forms of communication (e.g. information leaflets, editorials and organisation of doctor’s presentations).

Oct 2015 – Apr 2016 · 6 mos · Waterloo, New South Wales, Australia

• Duties included:
• ● Office administration
• ● Media relations
• ● Checking in and sending out clothing samples
• ● Visual merchandising of PR showroom

Sep 2015 – Apr 2018 · 2 yrs 7 mos · Bella Vista, New South Wales, Australia

• Duties included:
• ● Patient data and record management (thorough working knowledge of Health Records and Information Privacy Act 2002)
• ● Processing of patient billings and doctors’ accounts
• ● Greeting patients and managing reception (both phone and face-to-face enquiries)
• ● Sterilising of medical instruments, coordinate collection and return of test results
• ● Appointment setting and management of doctors’ schedules
• ● Monitoring practice emails and text appointment reminder system, software updates
• ● Stock control for broad range of medical supplies

Aug 2013 – Mar 2017 · 3 yrs 7 mos · Sydney, Australia

• Duties included:
• ● Providing excellent customer service
• ● Communicating sound and accurate information regarding a wide range of stock,
• ● Listening and responding to customer enquiries in a professional and helpful manner at all times
• ● Efficient use of EFTPOS, store register and database systems
• ● Product knowledge, store presentation, training new staff and assisting team members