Apr 2024 – Present · 2 yrs 1 mo

• Director within Aon Business Services (ABS) at Aon, a Fortune 500 company, leading AI Platforms & Developer Experience. I built this function from the ground up.
• My teams provide the foundational layer for enterprise AI adoption: centralised AI gateways, authentication services, observability and reusable UI components. These platforms now serve engineers across hundreds of applications in Risk Capital, Commercial Risk and Health Solutions, driving significant cost avoidance and engineering efficiency gains.
• I'm a Director who stayed technical. Still hands-on building MCP servers, reviewing code and debugging production issues. Currently deploying Aon's first approved Model Context Protocol implementation.
• Driving AI solution assurance, reference architectures and enterprise RAG and agentic AI capabilities; aligned with Aon's broader AI and analytics investment.

Jul 2022 – Apr 2024 · 1 yr 9 mos

• Established the Shared Services & Developer Experience function, defining strategy and architecture for shared services that would scale across Aon's global product teams. Built the enterprise user management API and laid the groundwork for common enterprise APIs. Operating model created during this period now supports 200+ applications. Promoted to Director in April 2024.
• Tech: Azure API Management, Azure OpenAI, AKS, Python, .Net, Terraform

Jan 2020 – Jul 2022 · 2 yrs 6 mos

• Led a team to build and productionise the Document Analytics Service, processing 30k+ jobs daily and reducing manual effort by 60%. Won silver at Aon's Innovation Olympics.
• Designed Terraform infrastructure as code modules for the Databricks rollout on Aon's Data and Analytics Platform, enabling workspace provisioning for analytics teams globally. Led solution design for operationalising data processing jobs and ML models at scale.
• Tech: Databricks, AWS, Textract, Comprehend, Python, Terraform

Dec 2017 – Aug 2018 · 8 mos · Dublin, Ireland

• Led development of infrastructure as code toolsets for Aon's DevOps platform, enabling application teams to reduce delivery time to production by over 80%. Served as AWS subject matter expert across the organisation.
• Tech: AWS, CloudFormation, Terraform, Python, Jenkins, Ansible, Puppet

Jan 2024 – Jun 2025 · 1 yr 5 mos · Dublin, County Dublin, Ireland

• Built and launched an AI assistant platform for SMEs, integrating with Teams, Slack and Google Chat to bring enterprise AI into everyday business workflows.
• Full product lifecycle: architecture, development, go-to-market and customer discovery.
• Tech: Azure OpenAI, Claude API, Langchain, Python, .Net, Terraform

Nov 2022 – Aug 2023 · 9 mos · Remote

• Mentored students and professionals in cloud architecture and DevOps practices. Supported learners through practical projects, providing feedback on real-world problem-solving, technical skills and career development.

Apr 2020 – Dec 2024 · 4 yrs 8 mos · Ireland

• Co-founded and ran two small businesses: a sustainable craft venture and a small animal boarding service. Handled operations, marketing, supplier relationships and customer service across both. Profits and time now directed toward our animal sanctuary, which cares for 70+ rescue animals.

Jan 2020 – Present · 6 yrs 4 mos · Dublin, County Dublin, Ireland

• AI platform strategy and enterprise architecture advisory. Helping organisations build the infrastructure that lets AI actually ship; not just demo.
• Recent engagements include enterprise billing system redesign (processing €3M+ annually), data pipeline modernisation that compressed weeks of processing into days and AI integration into client workflows using large language models and automation.
• End-to-end responsibility: strategy, architecture, delivery and support.

Aug 2018 – Dec 2019 · 1 yr 4 mos · Bray, Wicklow

• Built production AI infrastructure: integrated cloud-based NLP with enterprise telephony, designed request routing for virtual assistants and chatbots handling real-time traffic.
• Developed Ansible-based configuration management for telephony infrastructure that reduced deployment time by six months and saved 200 engineering days.
• Tech: Google Dialogflow, Twilio, AWS, GCP, Python, Terraform

Feb 2017 – Dec 2017 · 10 mos · Dublin, Ireland

• Key contributor to a full data centre migration to AWS, completing ahead of schedule and saving over €250k. Supported critical analytics platforms across EMEA, APAC and the US. Built standard tools and frameworks driving CI/CD adoption for cloud resources.
• Tech: AWS, EC2, S3, RDS, CloudFormation, Terraform, Python

Jan 2016 – Feb 2017 · 1 yr 1 mo · Dublin, Ireland

• Led the AWS Capability Stream, managing and mentoring team members while delivering training and engaging with external partners. Drove DevOps framework adoption across Version 1's Managed Services Practice. Worked with enterprise customers in financial services and utilities on strategic cloud projects.

Jul 2014 – Jan 2016 · 1 yr 6 mos · Dublin, Ireland

• Mentored team members and trained graduates in infrastructure as code. Developed templates and tooling that reduced server deployment time by over 90%.

Sep 2012 – Jul 2014 · 1 yr 10 mos · Dublin, Ireland

• Supported mission-critical customer systems and built automation capabilities for cloud platforms. Identified a gap and developed a solution that automated manual database checks, saving 0.4 FTE. Managed migration of Version 1's monitoring system with zero disruption to 24/7 operations.

Jun 2008 – Sep 2012 · 4 yrs 3 mos · Clonee, Co. Meath, Ireland

• Part of a small team that designed and implemented a group-wide microwave WAN network, saving €400k annually. Deployed Nagios monitoring company-wide, reducing manufacturing downtime by over 60%.

Sep 2006 – Jun 2008 · 1 yr 9 mos · Clonee, Co. Meath, Ireland

• Early career role where I took a lead on migrating production systems from Novell Netware to Debian Linux, spearheading open-source adoption across Kepak Group and saving nearly €1M in licensing costs over the following decade.