Apr 2024 – Aug 2025 · 1 yr 4 mos · Hybrid

• Spearheaded enterprise-wide automation strategy by orchestrating hybrid-platform migrations and integrating Agentic AI to drive executive decision-making.
• Hybrid Platform Migration: Orchestrated the high-stakes transition from UiPath to Microsoft Power Automate, ensuring zero-downtime operations and optimizing enterprise licensing overhead.
• Intelligent Automation (IA) Architecture: Leveraged Power Platform (Copilot Studio & AI Builder) to evolve legacy RPA into dynamic, AI-driven workflows, aligning operations with Agentic standards.
• Strategic Delivery Governance: Managed the end-to-end automation roadmap, from technical resource estimation to stakeholder alignment, ensuring on-time execution for high-visibility initiatives.
• Capability Scaling & Mentorship: Mentored a 15+ member internal engineering cohort, embedding standardized SDLC practices and achieving a 100% in-house delivery model.

Nov 2020 – Mar 2024 · 3 yrs 4 mos · Hybrid

• Engineered enterprise-grade automation solutions and spearheaded the transition from vendor-led pilots to a self-sustaining internal Centre of Excellence (CoE).
• Operational Autonomy: Led the successful handover of automation maintenance from external vendors (2021) to a fully internal support model (2023), establishing long-term organizational self-sufficiency.
• Systems Engineering & Standardization: Engineered and standardized core RPA workflows (UiPath) and technical documentation, creating the scalable blueprint for automation expansion across the subsidiary.
• High-ROI Process Engineering: Partnered with business units to identify and automate operational bottlenecks, delivering rapid-response solutions that significantly reduced manual processing latency.
• Technical Enablement: Facilitated specialized RPA training for 15+ business users, driving a cultural shift toward automation-first operations and increasing organizational technical fluency.

Sep 2019 – Nov 2020 · 1 yr 2 mos · Jakarta Metropolitan Area · Hybrid

• Architected custom RPA workflows for Lotte Group and (PT Dana Kini Finance) is an official member of Kawan Lama Group (KLG), integrating automation into highly customized, non-standard ERP environments.
• Financial Process Engineering: Spearheaded the automation of high-stakes financial workflows, including account reconciliation and daily reporting, drastically reducing manual processing times.
• Complex ERP Integration: Engineered RPA solutions (UiPath) to bridge legacy Lotte Group proprietary ERPs with modern automation layers, ensuring zero-downtime deployments and strict SLA compliance.
• End-to-End SDLC Management: Led the complete lifecycle from requirements gathering and UAT with business users to final production deployment and operational continuity.

Nov 2018 – Nov 2019 · 1 yr · Jakarta

• Pioneered immersive technology education, translating complex AR/VR concepts into structured, high-impact learning for technical talent.
• Technical Stakeholder Management: Bridged the gap between emerging tech (Unity/C#) and non-technical stakeholders to showcase ROI and use-case potential.
• Rapid Prototyping: Developed interactive AR/VR experiences, demonstrating an early ability to master and deploy new technology stacks (C#, TypeScript).

Jun 2018 – Nov 2018 · 5 mos · Jakarta · On-site

• Orchestrated multinational digital content operations for a Global Top-3 Japanese Airline ("ANA" or "All Nippon Airways") project, focusing on high-velocity Agile execution and multinational stakeholder alignment.
• Accelerated Leadership: Nominated as Team Lead within 6 months for driving process improvements and cross-cultural collaboration.
• Enterprise CMS Governance: Managed complex content deployments via Adobe Experience Manager (AEM), ensuring brand consistency across global markets.

Jan 2018 – May 2018 · 4 mos · West Java, Indonesia · On-site

• Managed infrastructure compliance and operational reporting within a high-stakes regulatory environment for a Otoritas Jasa Keuangan (Financial Services Agency ) Office Relocation Project.
• Regulatory Governance: Ensured 100% transparency for government-mandated initiatives by bridging the gap between field data and formal authority requirements.
• Data Integrity: Orchestrated complex project documentation and logistical summaries to maintain strict compliance with national reporting standards.

Sep 2017 – Dec 2017 · 3 mos · Jakarta · Hybrid

• Launched professional career by delivering end-to-end full-stack web solutions for SMEs, managing the entire technical lifecycle from client discovery and requirements gathering to final deployment.
• Full-Stack Ownership: Engineered data-driven web applications from database architecture (SQL) to server-side logic (Laravel/PHP).
• SDLC Management: Controlled the complete Project Lifecycle, moving from initial client requirements gathering to final production deployment.