Jan 2023 – Present · 3 yrs 3 mos

• Advise CEOs, COOs, CIOs, and leadership teams on technology strategy, operating models, and governance in complex systems. Engagements focus on moments where system behavior, accountability, and executive responsibility diverge.
• Work delivered through Analytic Strategies and select private engagements.

Jan 2023 – Jan 2024 · 1 yr · Atlanta Metropolitan Area · On-site

• Lead a growing talented technology team to develop tools and platforms necessary to support the highest levels of service and automation for our doctors, hospitals, facilities, and medical field workers. We are focused on impacting patient outcomes and better patient care by collaborating closely with policy owners.

Jan 2022 – Jan 2023 · 1 yr · Atlanta, Georgia, United States

Jan 2020 – Jan 2022 · 2 yrs · Atlanta, Georgia, United States

• Expanding access to the global economy by building trust in and unlocking the value of digital assets.

Jan 2014 – Jan 2022 · 8 yrs · Greater Atlanta Area

• Bridge2 was the leading SaaS platform technology company providing innovative solutions to drive engagement and loyalty between Brands and their customers. We transformed rewards programs in 2006 by taking the industry from the obsolete warehouse model to dynamic merchandise with the latest products, real time pricing, same day shipping, and in-store pick-up at major online retailers. We then introduced the next wave of loyalty solutions to unlock the $195B in alternative currencies, provide point ubiquity and drive loyalty to Brands across all industries.

Jan 2014 – Jan 2014 · 0 mo · Chattanooga, Tennessee

• Kenco provides integrated logistics solutions that include value-added distribution and fulfillment, public warehousing, comprehensive transportation management, material handling services, real estate management and supply chain intelligence—all are engineered for operational excellence.
• Direct the technology strategy of the company, and lead the IT team to enhance performance and functionality. Identify opportunities and develop solutions to expand Kenco’s technological capabilities.

Jan 2008 – Jan 2014 · 6 yrs

• Led global operations for digital business and migrated customer base to cloud-based SaaS ECM platform.
• Led the global software development function for custom and packaged applications within Recall. Implemented SCRUM-based software development methodology to improve interaction between the development team and business users and customers. Implemented mixed-model development between internal resources and third party consulting firms to reduce development time and multi-thread internal team.
• Developed and executed strategy to improve IT support by creating and outsourcing global service desk. Designed and executed RFP process to determine vendor, negotiated contract, and implemented Global service desk. Provide 24x7 support in 23 countries through a single service management platform and provide centralized reporting and management metrics for continuous improvement.

Jan 2007 – Jan 2008 · 1 yr

• Chainnovations is a management consultancy specializing in designing and implementing transformational programs, primarily in the areas of procurement transformation; supply and demand management; forward, reverse, and service logistics; and performance optimization.

Jan 2004 – Jan 2007 · 3 yrs

• Develop strategies and methods to allow clients to improve processes and create a strategic vision for their business. This often includes a combination of business process reengineering and developing both key metrics and proactive measures to alert management of process failures before they become customer impacting. Led teams of other consultants and client resources to deliver results in a timely manner to the client.

Jan 1995 – Jan 2002 · 7 yrs

• As an R&D engineer, designed and developed leverageable tools and methodologies for widespread adoption across the organization worldwide, and provide training and consulting services for developers using or deploying these tools. This followed a period of four years working in the microwave communication test equipment space, designing and developing hard real-time firmware components for GSM and 3G telecommunication technologies.

Jan 1992 – Jan 1993 · 1 yr

• Developed mainframe software for resource definition online (RDO) and to check code security for the CICS product. Created a model of software release criteria for future product launches and tracked progress towards next immediate release of CICS ESA/390. Managed the CICS Customer Visit Program to connect CICS developers with users in the field.