Mar 2021 – Present · 5 yrs 1 mo

• Working with a range of FNZ customers in both retail and advised wealth management space to help define proposition and product requirements.
• I am responsible for consulting existing and new clients in a variety of contexts, including proposition definition, TOM definition, Business transformation, customer training and knowledge transfer. I lead bespoke requirement definition where required for client's platform solutions. I also have comprehensive knowledge of UK's regulatory framework and CASS compliance with a special interest in self invested Pension products along side ISA/JISAs.

Mar 2015 – Mar 2021 · 6 yrs

• Leading a team of business analysts and developers for client engagement and project delivery. Collaborating closely with the counterparts to ensure that the customer and internal outcomes are met to the highest standard.
• Educate and prepare customers (external and internal) on core FNZ platform functionality and business processes
• Support Systems Analysts and Business Architects in the creation and maintenance of core proposition documentation to ensure it reflects current functionality and business processes

Sep 2009 – Mar 2015 · 5 yrs 6 mos

• Senior Business Analyst with TCP Life Systems Ltd. London, (U.K.)
• Working as a Business Analyst for the design and development of high performance
• administration package for all life, pensions and investment products based on the MVC architecture.
• Specifically designed the modules for New Business, Annuities and Claims
• Developed functional specifications and system design specifications from client requirements
• Intensive interaction with both clients and development team
• The experience enhanced my problem solving skills and knowledge of insurance domain

Sep 2008 – Dec 2009 · 1 yr 3 mos

• Developed multi-disciplinary skills necessary to help organisations and society effectively use modern information systems, web technologies and social computing through modules such as IS Strategy, Business Analysis and Project Management. Also, gained an insight into how IS are related to organisational structures and management practices, and the effectiveness of both.
• The research component was instrumental in developing my analytical and organizational skills.

Oct 2007 – Aug 2008 · 10 mos

• Intensive training on Mainframes for 3 months with a certificate awarded for “Outstanding performance”.
• Core developer for an Insurance Project in PL-I. Client: State Farm Insurance
• Key responsibilities: Time bound deliverables and coordinating with onsite. Also, handled the social responsibility chapter and team recreation activities such as organising Friday fun parties.

Feb 2006 – Sep 2006 · 7 mos

• Worked with the Office of Innovation.
• Held the position of team leader and was responsible for work allocation, resource utilization and report preparations.
• Involved development of efficient solutions for existing problems in the field of Insurance.
• A team of 5 engineers was responsible for the project’s end to end delivery. The task was time bound and highly goal oriented with specific deliverables.