Rishabh jayaswal

CEO

Chandigarh, India4 yrs 6 mos experience

Key Highlights

Led a team of over 100 members at Zomato.
Oversaw dispatch of 220,000+ units daily.
Expert in data analysis and operational efficiency.

Stackforce AI infers this person is a Supply Chain and Operations Management expert in B2C e-commerce.

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Skills

Core Skills

Operations ManagementData AnalysisEnterprise Resource Planning (erp)Customer Satisfaction

Other Skills

ERP SoftwareSix SigmaKaizenOrganization SkillsDocument ManagementVLOOKUPContent Management Systems (CMS)Analytical SkillsWritten CommunicationNegotiationTeam ManagementBusiness AnalysisMicrosoft OfficeQuality Assurance5S

About

As an Senior Executive at Zomato, I led the Return-to-stock Operations (RSTO) department, overseeing the meticulous documentation and handling of goods. My role involved monitoring and reconciling return goods with inventory, crucially contributing to the liquidation processes for expired and damaged stock. By generating and analyzing data reports, I provided actionable insights to management, fostering cross-functional collaboration to enhance operational efficiency and resolve discrepancies. Beyond managing day-to-day operations, I oversaw a team of over 100 members, ensuring seamless dispatch of 220,000+ units per day from fulfillment centers to distribution centers. This involved robust manpower management and providing strategic guidance to optimize workflows and meet stringent delivery timelines. My tenure at Flipkart was marked by achievements in capacity planning, route optimization, and implementing operational improvements. I also spearheaded recruitment, onboarding, and training initiatives, bolstering team performance and ensuring compliance with safety protocols. Key skills encompass data analysis, report generation, and proficiency in MS Office, underpinning my ability to drive informed decision-making and operational excellence.

Experience

4 yrs 6 mos

Total Experience

1 yr 5 mos

Average Tenure

3 mos

Current Experience

Swiggy

Lead

Feb 2026 – Present · 3 mos · Chandigarh, India · On-site

Operations Management

Flipkart

Senior Operation Executive

Sep 2024 – Feb 2026 · 1 yr 5 mos · Pune, Maharashtra, India

Data AnalysisEnterprise Resource Planning (ERP)ERP SoftwareSix SigmaKaizen

Hyperpure by zomato

Senior Executive

Apr 2023 – Sep 2024 · 1 yr 5 mos · Pune, Maharashtra, India · On-site

Organization SkillsDocument ManagementVLOOKUPContent Management Systems (CMS)Analytical SkillsOperations Management+13

Flipkart

Operation Executive

Oct 2021 – Mar 2023 · 1 yr 5 mos · Pune, Maharashtra, India · On-site

Instakart services private limited
Manage a big team of customer associates and assistants.
1. Create Runsheet, Pickup sheet on ERP and manage Line Haul- Inbound, outbound, RTO, RVP
2. Along with the team execute deliveries every day
3. Route planning
4. Safety Huddle – where I give information about the Zero tolerance policy (ZTP), Women and child safety and Precautionary Measures to delivery executives.
5. Create and ensure strict adherence to SOPs.
6. Ensure cash reconciliation and pending reconciliation on a daily basis
7. Create daily MIS reports- daily delivery reports, Vehicle log, Daily activity, Undelivered shipment, Day zero, Daily cash collection, cash deposition and LM report to be shared with senior management
8. Identify manage and solve grievances of the entire team
9. Planning and managing logistics warehouse transportation and customer services
10. Directing optimizing and coordinating full order cycle

Customer SatisfactionB2C e-commercePeople ManagementQuality AuditingProcess ImprovementBusiness Requirements+7

Expertrons

Public Relations Intern

Jul 2020 – Aug 2020 · 1 mo · Gwalior, Madhya Pradesh, India

1. Presenting and promoting the Expertrons app to students and various other professionals
2. Following up with individuals interested in making a profile on the Expertrons platform
3. Bridging the gap between Experts and Expertrons
4. A horde of interesting professionals, and brilliant minds from top colleges
5. Being a seasoned professional in your kin by talking and intriguing them with the expert work you are up to currently

Client RelationsBusiness Development

Muskurahat foundation

Volunteer

Jun 2020 – Jul 2020 · 1 mo · Mumbai, Maharashtra, India

Muskurahat foundation’s core team is literally working day and night to successfully carry out our plans and transform the lives of 1000+ orphans.
The Lockdown has severely affected the Below Poverty Line sections of society especially Tribal Groups, Migrant Labourers , student education etc.. Muskurahat Foundation is a non-profit organization with the main objective of #socialwelfare #childreneducation