Tarun Yadav

Product Manager

Mumbai, Maharashtra, India9 yrs 8 mos experience
Highly StableAI Enabled

Key Highlights

  • Led successful launches of high-scale fintech products.
  • Achieved significant cost savings and transaction growth.
  • Expert in AI-driven customer journey enhancements.
Stackforce AI infers this person is a Fintech Product Manager with expertise in credit cards and AI-driven solutions.

Contact

Skills

Core Skills

Product ManagementFintechProduct Strategy

Other Skills

Credit CardsForexCustomer ExperienceAI-powered ToolsRegulatory ComplianceClient Services ManagementData AnalysisPortfolio StrategyPortfolio ManagementManagement ConsultingCredit Card AnalyticsDigital StrategyCustomer AcquisitionProduct LaunchSales Process Optimization

About

Senior Product Manager and P&L Leader with 8+ years of experience building ๐—ต๐—ถ๐—ด๐—ต-๐˜€๐—ฐ๐—ฎ๐—น๐—ฒ ๐—™๐—ถ๐—ป๐˜๐—ฒ๐—ฐ๐—ต ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜๐˜€. I lead ๐Ÿฌโ†’๐Ÿญ ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜, ๐—ฃ&๐—Ÿ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜, ๐—ฎ๐—ป๐—ฑ ๐——๐—ถ๐—ด๐—ถ๐˜๐—ฎ๐—น ๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด for high-scale Fintech & Payments ecosystems. I specialize in architecting ๐—–๐—ผ-๐—ฏ๐—ฟ๐—ฎ๐—ป๐—ฑ๐—ฒ๐—ฑ ๐—–๐—ฟ๐—ฒ๐—ฑ๐—ถ๐˜ ๐—–๐—ฎ๐—ฟ๐—ฑ๐˜€, ๐—™๐—ผ๐—ฟ๐—ฒ๐˜… ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€, ๐—ฃ๐—ฟ๐—ฒ๐—ฝ๐—ฎ๐—ถ๐—ฑ ๐—–๐—ฎ๐—ฟ๐—ฑ๐˜€, ๐—Ÿ๐—ฒ๐—ป๐—ฑ๐—ถ๐—ป๐—ด, ๐—ฃ๐—ฎ๐˜†๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—”๐—œ-๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ฒ๐—ป ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—๐—ผ๐˜‚๐—ฟ๐—ป๐—ฒ๐˜†๐˜€ that bridge the gap between complex banking infrastructure and seamless user experiences. ๐—ž๐—ฒ๐˜† ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—›๐—ถ๐—ด๐—ต๐—น๐—ถ๐—ด๐—ต๐˜๐˜€ ย ย โ€ข ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ & ๐—ฃ&๐—Ÿ: Managed a ๐Ÿฎ.๐Ÿฑ๐— + ๐—ฐ๐—ฟ๐—ฒ๐—ฑ๐—ถ๐˜ ๐—ฐ๐—ฎ๐—ฟ๐—ฑ ๐—ฝ๐—ผ๐—ฟ๐˜๐—ณ๐—ผ๐—น๐—ถ๐—ผ, scaling New-to-Bank (NTB) acquisition to ~๐Ÿฐ๐Ÿฌ๐—ธ ๐—ฐ๐—ฎ๐—ฟ๐—ฑ๐˜€/๐—บ๐—ผ๐—ป๐˜๐—ต through proprietary growth and underwriting engines. ย ย โ€ข ๐—–๐—ผ๐—บ๐—บ๐—ฒ๐—ฟ๐—ฐ๐—ถ๐—ฎ๐—น ๐—œ๐—บ๐—ฝ๐—ฎ๐—ฐ๐˜: Redesigned the reward architecture for UPI-on-Credit at Tata Neu, ๐˜€๐—ฎ๐˜ƒ๐—ถ๐—ป๐—ด โ‚น๐Ÿฏ.๐Ÿฑ ๐—–๐—ฟ/๐—บ๐—ผ๐—ป๐˜๐—ต ๐˜„๐—ต๐—ถ๐—น๐—ฒ ๐—ฑ๐—ฟ๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ฎ ๐Ÿฎ.๐Ÿฑ๐˜… ๐—ถ๐—ป๐—ฐ๐—ฟ๐—ฒ๐—ฎ๐˜€๐—ฒ ๐—ถ๐—ป ๐˜๐—ฟ๐—ฎ๐—ป๐˜€๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐—ผ๐—ป ๐˜๐—ต๐—ฒ ๐—ฝ๐—น๐—ฎ๐˜๐—ณ๐—ผ๐—ฟ๐—บ. ย ย โ€ข ๐—˜๐—ณ๐—ณ๐—ถ๐—ฐ๐—ถ๐—ฒ๐—ป๐—ฐ๐˜†: Engineered a high-speed fulfillment stack that reduced credit card delivery time from ๐Ÿญ๐Ÿฌ ๐—ฑ๐—ฎ๐˜†๐˜€ ๐˜๐—ผ ๐Ÿฑ ๐—ฑ๐—ฎ๐˜†๐˜€ and improved ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฎ๐—น ๐—ฟ๐—ฎ๐˜๐—ฒ๐˜€ ๐—ฏ๐˜† ~๐Ÿญ๐Ÿฏ%. ย ย โ€ข ๐—ฆ๐˜๐—ฎ๐—ธ๐—ฒ๐—ต๐—ผ๐—น๐—ฑ๐—ฒ๐—ฟ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ: Led the Visa-ICICI engagement at EY, securing 3 consecutive renewals by driving data-backed portfolio interventions and issuer strategies for Tier-1 banks. ๐—–๐—ผ๐—ฟ๐—ฒ ๐—–๐—ผ๐—บ๐—ฝ๐—ฒ๐˜๐—ฒ๐—ป๐—ฐ๐—ถ๐—ฒ๐˜€ ย ย โ€ข ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜†: 0-1 Product Building, Product Strategy & Roadmap, P&L Ownership. ย ย โ€ข ๐—™๐—ถ๐—ป๐˜๐—ฒ๐—ฐ๐—ต: Co-brand Credit Cards, Secured Cards, Forex Cards, UPI, Rewards & Loyalty Management. ย ย โ€ข ๐—ข๐—ป๐—ฏ๐—ผ๐—ฎ๐—ฟ๐—ฑ๐—ถ๐—ป๐—ด & ๐—”๐—œ: Digital Onboarding, LLM Applications, AI-Driven Products, API Integrations. ย ย โ€ข ๐—ฅ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐˜๐—ผ๐—ฟ๐˜† ๐—–๐—ผ๐—บ๐—ฝ๐—น๐—ถ๐—ฎ๐—ป๐—ฐ๐—ฒ: Credit Underwriting, RBI Master Directions, KYC, FEMA, PCI-DSS. ๐—”๐˜„๐—ฎ๐—ฟ๐—ฑ๐˜€ & ๐—ฅ๐—ฒ๐—ฐ๐—ผ๐—ด๐—ป๐—ถ๐˜๐—ถ๐—ผ๐—ป ๐Ÿญ. ๐—•๐—ฎ๐—ท๐—ฎ๐—ท ๐—™๐—ถ๐—ป๐˜€๐—ฒ๐—ฟ๐˜ƒ ๐Ÿฏ๐Ÿฌ ๐—จ๐—ป๐—ฑ๐—ฒ๐—ฟ ๐Ÿฏ๐Ÿฌ: Selected as high-potential leadership talent for driving strategic initiatives across the financial services business. ๐Ÿฎ. ๐—ช๐—ถ๐—ป๐—ป๐—ฒ๐—ฟ, ๐—ง๐—ฎ๐˜๐—ฎ ๐—š๐—ฟ๐—ผ๐˜‚๐—ฝ ๐—”๐—œ ๐—œ๐—ป๐—ป๐—ผ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฆ๐˜‚๐—บ๐—บ๐—ถ๐˜: Recognized for leading the creation of AI-led journeys, including LLM-based conversion agents and personalized recommendation engines. Feel free to reach out here or at tarun.cca@gmail.com.

Experience

9 yrs 8 mos
Total Experience
2 yrs 4 mos
Average Tenure
2 yrs
Current Experience

Tata digital

Senior Product Manager โ€“ Credit Cards & Forex Cards (Digital Banking)

May 2024 โ€“ Present ยท 2 yrs ยท Gurugram ยท On-site

  • Led product initiatives across Credit Cards, Forex Card, and Forex Cash, working with engineering, design, analytics, operations, and partner banks to scale fintech products and improve customer experience.
  • Redesigned UPI-on-Credit Card rewards, driving 2.5ร— growth in monthly transactions, โ‚น50+ Cr increase in monthly volume, and ~โ‚น3.5 Cr/month loyalty cost savings while remaining compliant with issuer, network, and NPCI rules.
  • Led CX improvements across cards and forex, reducing customer contact ratio by ~30% (0.80% โ†’ 0.56%) and improving NPS through product fixes and better support workflows.
  • Built AI-powered product tools including a credit card assistant, agent support tools, and RCA automation to improve issue resolution and reduce operational load.
  • Launched Forex Card and Forex Cash products (0โ†’1), managing product design, bank integrations, compliance, and operations; reached โ‚น3 Cr+ early load value post launch.
  • Managed bank and network partnerships, ensuring product delivery aligned with RBI, FEMA, and network regulations.
Credit CardsForexCustomer ExperienceAI-powered ToolsRegulatory ComplianceProduct Management+1

Ey

2 roles

Product Strategy Manager

Promoted

Apr 2023 โ€“ May 2024 ยท 1 yr 1 mo ยท Mumbai, Maharashtra, India ยท On-site

  • Owned and led high-impact portfolio strategy engagements for leading Indian banks and fintechs as part of Visa Consulting & Analytics, operating as a trusted advisor to CXO, Product, and Portfolio heads.
  • Managed the Visaโ€“ICICI Bank engagement end-to-end, generating crores in consulting revenue and securing 3 consecutive renewals, driven by consistent delivery of actionable, data-backed recommendations.
  • Led large-scale portfolio diagnostics across acquisition, activation, spend deepening, and retention using Visa network data and issuer transaction datasets, shaping product and lifecycle strategies at multi-million card scale.
Client Services ManagementData AnalysisPortfolio StrategyProduct Strategy

Senior Consultant

Mar 2022 โ€“ Mar 2023 ยท 1 yr ยท Mumbai, Maharashtra, India ยท On-site

  • Designed credit card CVPs and co-brand constructs (earnโ€“burn models, pricing, benefit mix, segmentation), backed by issuer P&L and unit economics, influencing go/no-go decisions for new launches.
  • Re-architected campaign and engagement frameworks for issuers by shifting from batch-led execution to near real-time, trigger-based models, materially improving GTM speed and personalization capability.
  • Regularly presented to senior leadership (CXOs, Heads of Cards, Marketing, and Digital), translating complex analytics into clear product and business decisions.
  • Mentored junior consultants and analysts, setting problem-solving frameworks, reviewing outputs, and ensuring executive-grade storytelling across deliverables.
Product ManagementPortfolio ManagementManagement ConsultingProduct Strategy

Bajaj finserv

3 roles

Senior Product Manager

Promoted

Apr 2021 โ€“ Mar 2022 ยท 11 mos

  • Engineered a high-speed fulfillment stack that reduced Credit Card delivery time by 50% (10 days to 5 days); optimized the
  • QC & underwriting cycle from 1 day to 5 mins through automated QC (OCR + rules engine)improving approval rate by ~13%
  • โ–ช Owned the end-to-end product lifecycle for the Instant Digital Issuance journey; reduced onboarding time to <5 mins,
  • resulting in 20k cards/month with 90% activation and 1.5x higher spending vs. other channels.
  • โ–ช Architected and scaled 4 proprietary growth enginesโ€”including alternative data decisioning and decentralized underwriting
  • modulesโ€”increasing New-to-Bank (NTB) sourcing to ~40k cards/month.
  • โ–ช Conceptualized and launched an industry-first Secured Credit Card bundled with FD/Savings for thin-file users; scaled to 1.5k
  • cards/month with near-zero credit risk by designing a seamless multi-product onboarding flow.
Credit Card AnalyticsDigital StrategyCustomer AcquisitionProduct Management

Product Manager

Promoted

May 2019 โ€“ Mar 2021 ยท 1 yr 10 mos

  • Product Launch:
  • Successfully launched three new credit card products: the Secured Card (an industry first), the Doctor's Card, and the CA Card
  • Collaborated with various stakeholders including Risk, Analytics, IT, Marketing, and RBL Bank to ensure a cohesive launch process
  • Integrated 6 major systems at BFL, RBL & Mobikwik to instantly source credit card, savings a/c, and fixed deposit
  • Conducted primary customer and secondary industry research to develop a compelling product proposition
  • Sourcing Process Owner:
  • Managed the entire credit card acquisition pipeline and ensured smooth operation through the use of Salesforce CRM
  • Responsible for controlling sourcing mix, adhering to risk and compliance standards, and minimizing TAT
  • P&L and Business Financials Management:
  • Monitored key performance indicators for BFL and Partnership P&L
  • Conducted variance analysis & reported P&L against budget on monthly basis
  • Prepared monthly financial review decks to present to the Managing Director
Product LaunchSales Process OptimizationBusiness PlanningProduct Management

Manager

May 2018 โ€“ Sep 2019 ยท 1 yr 4 mos

  • In my role, I worked with the National Product Head to effectively manage and deliver profitable products. I also collaborated with a co-brand partner (RBL Bank) to continuously improve the product proposition and other post-acquisition metrics such as activation, spends, cross-sell, and customer service. Additionally, I worked with internal and external stakeholders including Sales, Risk, Marketing, Operations, IT, and Finance to strategize and execute the overall business plan on pre and post-acquisition metrics.

Cargill

Marketing(FMCG) Intern

Jun 2017 โ€“ Aug 2017 ยท 2 mos ยท Gurgaon, India ยท On-site

  • Conduct primary research in 6 tier 1 cities to gather information on consumer behavior and preferences
  • Collect and analyze data using field visits to identify trends and insights
  • Assist in the development and implementation of marketing strategies to increase brand awareness and drive sales
  • Collaborate with the marketing team to create marketing materials, such as brochures, flyers, and advertisements
  • Assist in the planning and execution of marketing events and promotions

Curofy

Business Development Intern

Dec 2016 โ€“ Jan 2017 ยท 1 mo ยท Gurgaon, India ยท On-site

  • Conduct primary and secondary research on the healthcare industry, market trends, and competitors
  • Collect data through surveys, interviews, and secondary research
  • Create reports and presentations to summarize research findings
  • Assist in the preparation of project proposals
  • Collaborate with other departments, such as marketing and product development, to provide insights and recommendations based on research findings

Iisac

Convenor

Aug 2016 โ€“ May 2018 ยท 1 yr 9 mos ยท New Delhi Area, India ยท On-site

  • Organize industry corporate interaction events to help students gain exposure to various industries and network with industry professionals
  • Develop and maintain relationships with industry partners and professionals
  • Recruit, train and manage a team of students to assist with event planning and execution

Media & pr cell

Member

Jul 2016 โ€“ May 2018 ยท 1 yr 10 mos ยท New Delhi Area, India

  • Develop and implement communication strategies to increase the visibility and reputation of the Delhi School of Economics' MBA program
  • Manage relationships with media outlets, magazines, and other external stakeholders
  • Write and edit press releases, articles, and other materials to promote the college's initiatives and events
  • Develop and maintain the college's website and social media accounts
  • Create marketing and promotional materials, such as brochures, flyers, and advertisements
  • Monitor media coverage and analyze media trends to identify opportunities for promotion
  • Collaborate with other departments, such as admissions and alumni relations, to ensure consistent messaging and branding
  • Maintain a database of media contacts and manage media inquiries

Cognizant

Programe Analyst

Feb 2016 โ€“ May 2016 ยท 3 mos ยท Chennai, Tamil Nadu, India ยท On-site

Sales Planning

Education

Delhi School of Economics

Master of Business Administration (MBA) โ€” International Business

Jan 2016 โ€“ Jan 2018

Lovely Professional University

Bachelor of Technology โ€” Civil Engineering

Jan 2011 โ€“ Jan 2015

Shiksha Bharti Public School

Senior Secondary โ€” Non Medical

Jan 2006 โ€“ Jan 2011

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