Oct 2025 – Present · 6 mos · Remote

• I'm delighted to have been selected to be on the next Female Founders Rise Fundraising Accelerator programme.
• The programme is supporting a group of female entrepreneurs who are actively raising investment and i'm delighted to be a part of it as I raise investment for Supermums.
• Supermums is on a mission to upskill more women and others in Salesforce + AI + Data and to supply companies with cutting edge talent.

May 2025 – Present · 11 mos

Mar 2025 – Present · 1 yr 1 mo

• The book will equip you with a clear action plan for managing the system, data, users and roadmap on a weekly, monthly and quarterly basis. Buy a copy today on kindle or hardback https://supermums.org/become-a-super-salesforce-administrator-book/

Mar 2025 – Present · 1 yr 1 mo

• Providing one to one coaching to leaders of Salesforce Consultancies and Salesforce Professionals looking to grow their business and career opportunities.

Nov 2023 – Present · 2 yrs 5 mos

• Supercharge your career with this A to Z Guide on ‘How to Lead a Salesforce Project’.
• We are delighted to see the book reach the #1 slot in 8 categories across UK, USA and Canada and within the #10 in India and Australia.

Jun 2023 – Present · 2 yrs 10 mos

• I offer Coaching and Training to the Executive Sponsor and Centre of Excellence Team on how to manage a Salesforce Center of Excellence, establish a CRM Strategy, and how to implement Business Analysis, Agile Project Management and Change Management principles at the foundation to maximise the success of your Salesforce project and its impact on your business.

Mar 2020 – Present · 6 yrs 1 mo

• I deliver a global Consultancy Skills Training Programme providing training on Business Analysis, Agile Project Management, Change Management, CRM Design and NLP Coaching Skills.

Nov 2016 – Present · 9 yrs 5 mos

• I am advocate for women in tech. I founded an award winning global social enterprise that supports mothers to retrain in Salesforce to secure flexible well-paid work.
• We deliver training programmes for individuals and businesses and we also a recruitment agency placing salesforce talent into a range of roles within corporates, small businesses and charities.
• To find out more visit www.supermums.org

Oct 2016 – Present · 9 yrs 6 mos

• Heather is a passionate and motivational speaker and regularly presents on topics related to:
• Empowering women in the workplace and tech industry
• Starting and growing your salesforce career
• Being a brilliant salesforce consultant
• Delivering a successful CRM implementation
• Opportunities have included Marie Claire Career Panel, The Evening Standard Future Careers Special Edition, Salesforce World Tour Key Note in Manchester and London, Dreamforce to You Key Note hosted by Andrew Marr, Dreamforce Admin Tract Sessions, Salesforce.org Equality Panel x 2, CRN, Salesforce User Groups, Salesforce MVPs and Influencers.

May 2022 – Present · 3 yrs 11 mos

• Prowess Properties purchases and revitalises properties that can be rented to women who need to rebuild their home.

Apr 2021 – Apr 2022 · 1 yr · United Kingdom

• A community led event for Salesforce Professionals to learn and share consultancy skills, tools and best practices.

Mar 2021 – Jul 2023 · 2 yrs 4 mos · Virtual

• I am an associate trainer for Learning Curve. As part of Supermums we are delighted to be collaborating to deliver a Level 4 business analysis apprenticeship to upskill employees in business analysis skills https://supermums.org/training/salesforce-apprenticeship-programme/

May 2020 – Jun 2021 · 1 yr 1 mo

• Volunteer Advisory Role to help shape the Partner Programme and Services

Sep 2012 – Jun 2021 · 8 yrs 9 mos · Hastings and London

• I led a Salesforce Consultancy team who specialised in empowering non-profits with Salesforce Technology.
• Regular speaker at non-profit industry events and webinars about how Salesforce technology can support charities to achieve their mission and to share best practice on change management and business analysis techniques for successful CRM implementations. Clients included Salesforce.Org, Charity Digital News, Chase 25, MERL Tech, and Institute of Fundraising.
• I trained our delivery team on how to deliver high quality consulting services to our non-profit clients and worked with my senior leadership team to manage and support the team in their delivery.
• I gained extensive experience and qualifications in Agile Project Management, Lean Methodology, Salesforce, Business Analysis, Change Management, NLP, Business Coaching, and Social Impact.
• I have worked with many non-profit establishments including Charities, Foundations, Social Enterprises, Public Sector, Education Sector, and Ethical Businesses.
• Economic Change became a CIC in 2012 with a focus on empowering non-profits with technology.
• I have overseen over 700 projects and directly worked with over 350 senior management teams and digital transformation teams to help them adopt change management strategies, Salesforce technology and new management strategies to support service delivery and impact measurement, fundraising, marketing, and operations.
• I have worked with large to small non-profits on an international to local scale, providing coaching, training and consultancy support. I'm proud of a retained 65% referral and repeat business rate. Example clients include the Shaw Trust, UKCF, International Youth Foundation, Power to Change, Locality, Able Child Africa, Co-operative College, to Action Hants, CXK, Culture Shift, View Point and Bridge Renewal Trust.

Sep 2011 – Oct 2014 · 3 yrs 1 mo · London

• As a Council Member my role was to represent the views of the social enterprise sector to improve infrastructure, support change and encourage innovation.
• I have been involved in undertaking research with the social enterprise sector since 2000 and I am keen to gather perspectives, shape policy, inform campaigns, to help generate change.
• The Council was retired in October 2014, as SEUK decided to take on a new approach to community engagement and representation.

Jan 2011 – Apr 2011 · 3 mos

• Providing business support services to social enterprises

Jul 2005 – Jun 2012 · 6 yrs 11 mos

• Founder and Director of Striding Out Community Interest Company. A professional coaching and training organisation set up to inspire and support young people aged 18-30 with enterprising ambitions.
• Won numerous awards for my work mentoring and supporting young people.
• Delivering many workshops and presentations across the UK at universities, schools and other events to young people to help them explore and succeed in entrepreneurship.
• Secured and delivered over £2.4m worth of entrepreneurship, employment, leadership and mentoring contracts during first 6 years with a team of franchisee coaches across the UK.
• Engaged and supported over 10,000 young people to get involved in social enterprise as entrepreneurs, employees and mentors working with Higher Education, Local, Regional and National Government Departments, Corporate CSR departments across the UK.
• Launched and ran the Future 100 Awards over 4 years to recognise the achievements of young social entrepreneurs, with support of SEUK, E&Y and RBS.

Dec 2004 – Jun 2005 · 6 mos

• Economic Development Consultant with a specialist interest in enterprise, social enterprise, training and employment. Working with the public sector to undertake strategy development, feasibility studies and evaluation work.
• Part of the Consultancy team evaluating the success of the National Social Enterprise Strategy.

Jan 2003 – Sep 2008 · 5 yrs 8 mos

• Set up a bridal make up business and ran it for five years fulfilling wedding clients nearly every weekend. Closed it down to concentrate on Striding Out and have weekends again.

Jan 2003 – Jan 2005 · 2 yrs

• Trained and worked as a Virgin Vie Cosmetics Sales Representative delivering cosmetic parties for clients in the evenings and at weekends.

Jun 2002 – Nov 2004 · 2 yrs 5 mos

• Economic Development Consultant for the public sector. Working on key regeneration projects across the UK, advising on social enterprise development, employment, training and business support. Specialist consultant in social enterprise, working on support strategies with organisations in Blackpool, Tyne and Wear, Northamptonshire, & Merseyside.

Dec 2001 – Jun 2002 · 6 mos

• Supporting companies with property searches or location requirements who wished to move into the city or stay in the city,

Jun 2001 – Dec 2001 · 6 mos

• Research Contract for the Corporate Community Investment Team at Business in the Community. Undertook research and produced an evaluation report for a Home Office funded project to identify how CSR departments were supporting BME led VCS organisations.

Sep 2000 – Jul 2001 · 10 mos

• Supporting companies with properties searches and location requirements who were locating themselves in Hertfordshire.