SURAJ MALLI — Business Analyst

With over 7 years of experience in the IT industry, I bring strong expertise in Quality Assurance Engineering, Software Testing, Automation, Strategy Planning, and Project Management. Currently serving as a Test Lead at Shell India, I specialize in Salesforce Sales Cloud testing and its integration with key systems like GSAP, leading end-to-end testing lifecycles from strategy and planning to execution and reporting. Core Competencies & Achievements Automation Framework Development: Built and maintained robust E2E automation frameworks using Selenium WebDriver with Python and C# (NUnit), integrated with Azure DevOps (ADO) and GitHub Actions for CI/CD. Salesforce Automation & API Testing: Led automation initiatives leveraging APIs and tools like Workbench, improving efficiency and coverage. Cross-Functional Collaboration: Worked closely with development, business, and operations teams to streamline processes and implement best practices. Integration Expertise: Ensured seamless integration between Sales Cloud and external systems through rigorous validation and automation. Stakeholder Management: Delivered actionable reports, managed expectations, and optimized testing processes for continuous improvement. Business Analysis Experience: Skilled in requirements gathering, conducting business demos, capturing feedback, and writing acceptance criteria post requirement finalization. Certifications & Leadership: ISTQB Foundation certified; successfully drove automation adoption across global projects for PwC and Commonwealth Bank of Australia during tenure at TCS. Functional Testing Expertise Salesforce Sales Cloud testing API testing using Workbench, Swagger, Postman API automation using Python Requests Test planning, test case creation, recommendation reports System, E2E, regression testing SQL testing, JIRA test case management SME for SWIFT Payments Platform in international payments Active participation in Agile ceremonies Technical Skills Languages: Core Java, Python Certifications: ISTQB Foundation, Salesforce Administrator Methodology: Agile Domains: Tax & Advisory, Banking & Finance (Payments Platform)

Stackforce AI infers this person is a Quality Assurance Specialist with expertise in SaaS and Fintech industries.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 8 mos

Skills

Salesforce Testing
Test Automation
E-commerce Testing
Api Testing
Functional Testing

Career Highlights

Over 7 years of experience in Quality Assurance Engineering.
Expertise in Salesforce Sales Cloud testing and automation.
Led automation initiatives improving efficiency and coverage.

Work Experience

Shell

Business Analyst (1 mo)

Software Quality Assurance Specialist (3 yrs)

Tata Consultancy Services

Test Automation Engineer (1 yr)

Test Automation Engineer (3 yrs 7 mos)

Education

bsc at Birla College of Arts Science & Commerce Birla College Road Kalyan Dist Thane 421 304

SURAJ MALLI

Business Analyst

Bengaluru, Karnataka, India7 yrs 8 mos experience

Highly Stable

Key Highlights

Over 7 years of experience in Quality Assurance Engineering.
Expertise in Salesforce Sales Cloud testing and automation.
Led automation initiatives improving efficiency and coverage.

Stackforce AI infers this person is a Quality Assurance Specialist with expertise in SaaS and Fintech industries.

Contact

Skills

Core Skills

Salesforce TestingTest AutomationE-commerce TestingApi TestingFunctional Testing

Other Skills

Salesforce Sales Cloud testingAPI testing using Workbench, Swagger, PostmanAPI automation using Python RequestsTest planningTest case creationSystem testingE2E testingRegression testingSQL testingJIRA test case managementIntegration testingRequirement analysisAPI Testing using Postman and SwaggerCI/CD in Azure DevOpsSelenium WebDriver with C# and NUnit

About

Experience

7 yrs 8 mos

Total Experience

4 yrs 7 mos

Average Tenure

3 yrs 1 mo

Current Experience

Shell

2 roles

Business Analyst

Mar 2026 – Present · 1 mo

Software Quality Assurance Specialist

Feb 2023 – Feb 2026 · 3 yrs

Test Lead – Salesforce Project (Lubricant Business)
I lead testing for a Salesforce project managing real-time accounts, leads, opportunities, and products for the lubricant business. My responsibilities span the entire testing lifecycle—planning, requirement analysis, test design, execution, and reporting—while ensuring alignment with business goals.
Key Responsibilities
Leadership: Manage and mentor the test team, ensuring smooth execution of strategies and timely delivery.
Automation: Developed API-driven automation using Python Requests, reducing manual effort and improving speed.
Salesforce Testing: Specialized in Sales Cloud features and integration with backend systems like GSAP.
Collaboration: Partnered with stakeholders and contributed to DEI initiatives, fostering an inclusive team culture.
Achievements
Delivered multiple testing cycles under tight deadlines.
Implemented automation, cutting manual testing time significantly.
Test Engineer – Market Hub (E-Commerce Platform)
Worked on Market Hub, an e-commerce platform, gaining domain expertise in digital commerce. Responsibilities included functional and integration testing, requirement analysis, and ensuring a seamless user experience.
Key Contributions
Created and executed detailed test plans and cases.
Collaborated with business teams for demos and feedback.
Delivered a defect-free product, adapting quickly to the e-commerce domain.
Skills & Tools
Automation: Selenium WebDriver (Python, C#), API Testing (Workbench, Postman, Swagger)
Languages: Python, Core Java
Certifications: ISTQB Foundation, Salesforce Administrator
Methodology: Agile | Domains: Salesforce, E-Commerce, Banking & Finance

Salesforce Sales Cloud testingAPI testing using Workbench, Swagger, PostmanAPI automation using Python RequestsTest planningTest case creationSystem testing+6

Tata consultancy services

2 roles

Test Automation Engineer

Feb 2022 – Feb 2023 · 1 yr

Project : PwC
Our team have developed a MicroFront End application which is helping the client to migrate from sharepoint application to a React front end app and I have taken major responsibilities like development and maintenance of Automation frameworks templates exposing it to adoption by various project teams for clients.
I have been proactively involved in rectifying bugs in production and other lower environments.
I have developed a complete E2E Automation Framework using Selenium WebDriver with C# and Nunit integrating with ADO as part of CI/CD!
Responsibilities taken so far:
Automation framework Design and Development
Framework adoption support and governance
API Testing using Postman and Swagger
CI/CD in Azure DevOps
Automated test cases and results management in ADO.
Functional Testing/Manual Testing :
Test Plan document creation.
Test case creation.
Test recommendation report creation
System and End to End test execution.
Regression testing.
API Testing using Swagger and Postman.

Test AutomationAPI Testing using Postman and SwaggerCI/CD in Azure DevOpsSelenium WebDriver with C# and NUnitAPI Testing

Test Automation Engineer

Jul 2018 – Feb 2022 · 3 yrs 7 mos

Project: Commonwealth Bank of Australia
I was part of the International Payment team (Core payment section) which used to manage all the international swift message transaction's and provide a smooth transition with respect to the message flow,
And me belonging to the QA team, I was responsible for all the functional and non-functional testing activities and was parallelly supporting the team with maintenance of the Automation framework which were needed to be triggered in timely manner to perform regression test.
Testing activities performed by me:
1. Creation of test cases.
2. Creation of test Plan.
3. Creation of test cases in BDD format.
4. Test execution as part of System testing, End to End, also sanity and smoke testing.
5. Preparing test sign Off document.
6. Building and maintaining Automation framework (Using Broadcom DevTest and Selenium)