Arun Sharma

Operations Associate

Ghaziabad, Uttar Pradesh, India13 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in team management and capacity building.
Expertise in driving performance improvement initiatives.
Strong stakeholder relationship management skills.

Stackforce AI infers this person is a seasoned operations manager with expertise in logistics and team leadership.

Contact

Skills

Core Skills

Team ManagementBusiness Development

Other Skills

Team DevelopmentStakeholder ManagementCapacity BuildingPerformance ImprovementProcess InnovationLeadershipMicrosoft OfficeTrainingRecruitingSalesVisual Merchandising

About

Scope certified from Bharti Walmart

Experience

13 yrs 10 mos

Total Experience

4 yrs 7 mos

Average Tenure

7 yrs 1 mo

Current Experience

Amazon

4 roles

Regional manager North and East (Rail & Air operation)

Promoted

Jan 2026 – Present · 4 mos

Surface operation manager north

Jun 2024 – Mar 2026 · 1 yr 9 mos

CRM- channel Relationship Manager

Promoted

Mar 2021 – Mar 2026 · 5 yrs

Responsible to build capacity in the network by
appointing Service Partners
and service points and maintaining relationships with
the Service partners and builds their
capability.
Ensures capacity as per plan through IHS points
and Service Partners
Builds capability of service partners to manage
peak variations
Develops and manages relationships with
stakeholders (IHS & SP),
Innovate and monitor the execution of new
products in the region
Team development & Management: Building and
managing a multi-layer team and manage
performance through on-the job coaching and
mentoring.
Driving team targets and push for stretched targets
to consistently raise the bar.
Understand & analyze the channel & network cost
and control to keep it positive.
Act as the custodian of the processes & SOPs for
the allotted program and consistently
challenge and innovate to improvise the existing
ones. Provide out of the box solutions for to
enhance quality standards, reduce waste, and
eliminate unnecessary work.
Design, develop, pilot & rollout enterprise wide
programs around performance improvement,
cycle time improvement for returns, delivery
experience, financial auditing, identification of
alternate delivery services etc.

Team DevelopmentStakeholder ManagementCapacity BuildingPerformance ImprovementProcess InnovationTeam Management+1

Operations manager ll

Apr 2019 – Jun 2021 · 2 yrs 2 mos

Amazon

2 roles

channel Team Lead

Promoted

Mar 2016 – May 2017 · 1 yr 2 mos

Managing a delivery of around 5000 packaging's daily with 400 outlets with the help of 15 team members

Team Lead

Aug 2015 – Feb 2016 · 6 mos

Bharti retail limited (easyday)

Store Manager

Jun 2010 – Jul 2015 · 5 yrs 1 mo · Moradabad

Managing store with 20 people's responsible for all sop including p&l and doing a business of around 70 lack per month with highest initial margin in all over market.