Harigovind G

Product Manager

Bengaluru, Karnataka, India7 yrs 7 mos experience

AI EnabledAI ML Practitioner

Key Highlights

7.5+ years in product management and AI search.
Expert in enhancing user experience through AI-driven solutions.
Proven track record in leading cross-functional teams.

Stackforce AI infers this person is a Product Manager specializing in AI-driven solutions for Travel and E-commerce.

Contact

Skills

Core Skills

Product ManagementAi Search StrategySearch RelevanceSearch Ranking

Other Skills

Artificial Intelligence (AI)Search Engine RankingData AnalysisMachine LearningOmnitureMixpanelLeadershipSoftware DevelopmentGoogle AnalyticsSQLAdobe AnalyticsJavaMicrosoft ExcelDatabase Management System (DBMS)

About

I am a Product Manager with 7.5+ years of experience building large-scale search and discovery systems across travel and e-commerce. My work sits at the intersection of AI, relevance, and user experience, owning how users express intent and how platforms translate that into the right results. Currently at Expedia Group, I lead AI Search and query understanding initiatives end to end, driving LLM-powered intent parsing, ranking, and explainability across search surfaces. I’ve shaped next-generation AI Search strategy spanning natural-language understanding, blended retrieval, ranking, and contextual refinement, while also evolving platforms like Traveler Q&A, autocomplete, and Flights filters to reduce decision friction and improve confidence. Previously at Nykaa and MakeMyTrip, I worked on search relevance, image-based discovery, ranking systems, and listing experiences at scale, shipping ML-driven features across web and mobile funnels. I enjoy solving ambiguous problems, working closely with engineering and data science teams, and turning complex systems into intuitive user experiences Additionally, I offer insights and guidance on product management topics, ranging from breaking into the field to resume reviews and mock interviews. Want to discuss anything related to product management with me, feel free to reach out on: https://topmate.io/harigovind_g

Experience

7 yrs 7 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 8 mos

Current Experience

Expedia group

Senior Product Manager - Search & AI

Sep 2024 – Present · 1 yr 8 mos · Bengaluru · On-site

Own AI-powered natural language search and intent understanding initiatives end to end, focused on improving relevance and overall search experience.
Lead product strategy and PRD definition for next-generation AI Search, setting the foundation for scalable, future-ready search capabilities.
Drove enhancements to the Traveler Q&A experience to improve answer quality, coverage, and reliability across brands.
Led key search experience improvements in Flights, enabling travelers to better refine results based on preferences.
Delivered multiple relevance and personalisation improvements across search entry points, contributing to meaningful cross-brand impact.

Artificial Intelligence (AI)Search RelevanceSearch Engine RankingData AnalysisProduct ManagementAI Search Strategy

Nykaa

2 roles

Senior Product Manager - Search & Ranking

Apr 2024 – Aug 2024 · 4 mos

Product ManagementSearch Relevance

Product Manager 2 - Search & Ranking

Jan 2023 – Apr 2024 · 1 yr 3 mos

a) Query Understanding: Enhancing search relevance by employing ML algorithms to anticipate the most relevant category for a search term, based on user clickstream data.
b) Image Search: Expanding search capabilities by enabling users to upload images, and delivering relevant suggestions powered by a ML-based embedding model.
c) Product Ranking: Refined the ranking system on listing pages by incorporating a variety of customer-centric and business-aligned signals to optimize overall performance.
d) Listing Page Experience: Spearheaded enhancements to the entire product listing page journey, including filter experience and product card enhancements

Machine LearningSearch RelevanceProduct ManagementSearch Ranking

Makemytrip

Product Manager - International Hotels, Search & Ranking

Apr 2021 – Jan 2023 · 1 yr 9 mos · Gurugram, Haryana, India

Defined problem statements, created PRDs and workflows, and collaborated with the design, engineering, category, revenue, data science, and content team to build and launch features for the international hotels booking funnel
Managed end-to-end delivery of city guides flow on all platforms (Android, iOS, Desktop) while coordinating with 6 cross-functional teams; Conceptualized interventions to drive higher Listing to Detail Page conversion
Facilitated better content coverage across the funnel via meal plan detailing, all-inclusive rates, and airport transfer interventions; Conceptualized CTAs on the Detail Page to nudge the shopper to check out higher rate plans
Analyzed the end-to-end customer journey through funnel analysis; Used data-driven approach to identify key items for the product roadmap and their estimated impact on order conversion
Configured new filters and collections for the homestay funnel to create category awareness
Enhanced UX by devising a new search equation to display contextual search results; owned end-to-end execution and delivery of the feature
Identified the key landmarks for top 50 cities by collaborating with Category & Supply Team; Facilitated the discovery of these landmarks across the Maps on hotels funnel
Introduced location related interventions on Listing Page to drive higher conversion; Conceptualized the logic for improving the relevance of nearby Landmarks for Premium (5-star and 4-star) Properties

Data AnalysisOmnitureProduct ManagementSearch Ranking

Infosys

3 roles

Senior Systems Engineer - Payments (Apple Online Store)

Oct 2018 – May 2019 · 7 mos

Supervised a team in designing APIs for a new payment type in the Apple Online Store
Optimised the service loading time through continuous inspection of code quality
Monitored GDPR compliance of applications by designing a dashboard for deriving insights
Achieved reduction in timeout errors by coordinating with 3rd party payment banks
Designed a dashboard with 10+ business metrics to capture real-time product sales

Systems Engineer - Payments (Apple Online Store)

Jan 2017 – Sep 2018 · 1 yr 8 mos

Designed functionalities within the payment’s domain for 4 projects for the Apple Online Store
Responsible for design and implementation of a number of features on the Payments page
Analysed, identified, and proposed solutions for 500+ bugs
Fast-tracked the weekly bug-tracker report generation process through automation
Acted as a single point of contact at offshore for various projects

Systems Engineer Trainee - iOS Vertical

Aug 2016 – Dec 2016 · 4 mos

Trained in concepts of programming fundamentals, object-oriented programming paradigm, DBMS, data structures and algorithms using Python and MySql.
Acquired skill-based training in Java, Objective C and Cocoa.
Successfully passed the Infosys training as a High Performer