Sep 2022 – Jul 2023 · 10 mos

• Led Search & Recommendation charters and solved problems to achieve following visions:
• Search: Showcasing the right products to users, considering their immediate intent as expressed via their Search Query as well as long term preferences
• This was done by solving problems to build best in class Search Relevance & Experience systems.
• Recommendations: Solving user and business problems by leveraging recommendations to complete shopping journeys as well as initiating new ones.
• This was done by experimenting with multiple recommendation constructs including rediscovery, cross sell etc.

Aug 2021 – Sep 2022 · 1 yr 1 mo

• With a mission of democratising internet commerce, worked on problem statement to ensure new users coming on Meesho platform get to try the complete Meesho experience.
• As part of this owned the complete shopping funnel for new users right from an Install to delivery to our customers who are mainly Tier 2, 3 users who are not tech savvy. This required solving fundamental problems like comprehension, discovery, value proposition, onboarding etc.

Oct 2017 – Aug 2021 · 3 yrs 10 mos

• With the mission statement “Nobody left behind”, Niki is ushering Bharat into the internet economy. Niki is Bharat’s very own “Full Stack Ramu Kaka'' delivering trust and service to over 150 Million customers. Our voice and local language technology stack coupled with a fintech architecture is built to scale rapidly.
• Niki is backed by US based venture capital firm EMVC, Unilazer Ventures, Mr. Ratan Tata, Japan’s Recruit Partners and Haresh Chawla among others. We are building Internet Economy 2.0 and have been serving over 500,000 Indian households already with the aim to capture 20% market share of the 150 Million households by FY 2022

Jul 2016 – Oct 2017 · 1 yr 3 mos

May 2015 – Jul 2016 · 1 yr 2 mos · No. 237, Okhla Industrial Estate, Phase-III, New Delhi, Delhi 110020

• Major areas I am looking at include:
• 1) Content Quality
• 2) Assortment
• 3) Content Discoverability
• 4) Buyer and Seller UX

Jun 2011 – Apr 2014 · 2 yrs 10 mos · Pune Area, India

• Worked on products like Ordering Management System,Customer Relation Management, Amdocs billing for clients like Vodafone Netherlands, Telkom SA and TelkomSel Indonesia
• Major areas of responsibility are:
• 1) Solution Design
• 2) Project Management
• 3) Process Optimization
• 4) Stakeholder Management
• 5) API design and solution architecture