Sep 2025 – Present · 8 mos

• ✅Overseeing procurement, inventory management, and complete asset lifecycle operations, from acquisition to retirement.
• ✅Leading company-wide asset tagging, audits, and compliance tracking across all offices and project sites to maintain accurate records and accountability.
• ✅Implementing advanced asset management systems to standardize processes, optimize utilization, and ensure cost efficiency.
• ✅Managing hardware, software, and tool subscriptions, ensuring uninterrupted functionality and alignment with business requirements.
• ✅Providing proactive cross-departmental IT support (Sales, Operations, Legal, HR, Projects) by addressing issues promptly and enabling teams to focus on core functions.
• ✅Conducting surprise site audits to monitor maintenance, hygiene, and service delivery standards, ensuring compliance with organizational benchmarks.
• ✅Consolidating and reporting on the company’s total asset value, depreciation, and lifecycle performance to support financial planning and decision-making.
• ✅Driving adoption of new tools and technologies, ensuring seamless integration with ongoing projects and organizational workflows.
• ✅Designing and enforcing asset governance frameworks, policies, and processes to enhance transparency, security, and accountability.
• ✅Training and guiding internal teams on asset management best practices, ensuring compliance with established workflows.
• ✅Supporting strategic projects by aligning IT and asset management functions with long-term business objectives.

Jan 2025 – Sep 2025 · 8 mos

• As a seasoned Senior Manager - Client Relationship, I specialize in building and nurturing long-term partnerships that drive business growth and customer satisfaction. With a strong background in client engagement, account management, and strategic consulting, I excel in understanding customer needs and delivering tailored solutions that enhance value and retention.
• 🔹 What I Bring to the Table:
• ✅ Client-Centric Approach – Ensuring seamless communication and proactive problem-solving to enhance client experience.
• ✅ Business Growth & Retention – Driving revenue growth through relationship management, upselling, and cross-selling.
• ✅ Strategic Collaboration – Working closely with internal teams to align client goals with business objectives.
• ✅ Process Optimization – Implementing best practices to streamline client engagement and satisfaction.
• ✅ Stakeholder Management – Engaging with senior leadership and decision-makers to foster strong partnerships.
• Passionate about delivering excellence in customer success, I thrive in dynamic environments where client satisfaction meets business objectives. Always open to networking and exploring new opportunities to create meaningful business impact.

Jan 2023 – Dec 2024 · 1 yr 11 mos

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.
• Foster and develop relationships with customers/clients.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• Work strategically - carrying out necessary planning in order to implement operational changes.
• Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal.
• Ensure staff are on board throughout the organization and understand the need for change and what is required of them.
• Train members of your team, arranging external training where appropriate discuss promotional strategy and activities with the marketing department.
• Help to plan sales campaigns.
• Negotiate pricing with customers, and suppliers in some cases.
• Develop the business sales and marketing strategy.
• Work closely with business stakeholders to understand their needs, objectives, and challenges.
• Elicit, document, and analyze business requirements, processes, and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.
• Collaborate with technology teams to design solutions that meet business needs.
• Serve as a liaison between business stakeholders and technology teams.

Apr 2021 – Dec 2022 · 1 yr 8 mos

• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets.
• Generate leads and cold call prospective customers.
• Meet with customers/clients face to face or over the phone.
• Foster and develop relationships with customers/clients.
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
• Work strategically - carrying out necessary planning in order to implement operational changes.
• Draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal.
• Ensure staff are on board throughout the organization, and understand the need for change and what is required of them.
• Train members of your team, arranging external training where appropriate discuss promotional strategy and activities with the marketing department.
• Help to plan sales campaigns.
• Negotiate pricing with customers, and suppliers in some cases.
• Develop the business sales and marketing strategy.