Jul 2021 – Aug 2022 · 1 yr 1 mo · Bengaluru, Karnataka, India

• Responsible for creating and maintaining the vision, roadmap and implement key features for Business Continuity and Disaster Recovery (BCDR) product area for Azure Synapse Analytics – a cloud big data platform, which has 10k+ enterprise customers.
• Conceptualized availability zone, clone, and undo drop feature for Synapse Dedicated SQL pools – interviewed multiple customers to analyze their needs for a BCDR solution for their big data workloads, collaborated with various stakeholders to finalize on the technical solution
• Did comprehensive competitor analysis to identify gaps and possible solutions in the BCDR space – played the role of a thought leader internally to provide information and socialize the importance of BCDR and how competitors were aggressively tackling them
• Provided technical guidance on using available Azure Services to enhance the BCDR experience for customers
• Conducted various product enablement sessions for different features for customers, sales partners, channel partner

Apr 2019 – Jul 2021 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Responsible for conceptualizing key product features, build and deliver on product roadmap for Core Platform, Channel Partner Platform, Analytics and Security modules of IBM MaaS360 product, which has 17k+ enterprise customers and ~8 million active users. Some of the key highlights include:
• Designed, led implementation, and launched User Based Risk Management for MaaS360, a security feature that allows administrators to identify users who are a risk to the organization. The feature currently has adoption of ~10% of our customer base and is being integrated with other security products in IBM
• Conceptualized and implemented License Management for MaaS360, a feature to give IT administrators control over license unit distribution and prevent them from incurring unwanted extra costs. The offering reduced the number of billing disputes by ~90% MoM
• Implemented various improvements to the MaaS360 platform such as simplification of the end-user auth configuration options, make certain features self-serviceable and web-service API enhancements
• Led implementation of various enhancement requests by customers such as enhancements to search capabilities, auditing capabilities and GDPR compliance there by managing expectations of our large customers
• Initiated platform modernization efforts which included researching current customer problems, conducting interviews with various stakeholders and engaging with designers to create a fulfilling user experience for platform administrators

Apr 2018 – Apr 2019 · 1 yr · Bengaluru, Karnataka, India

• Responsible for defining key product metrics, build a roadmap for analytics instrumentation and create prototype of mathematical models to improve recommendations shown on Flipkart app/mobile website/website. Some key highlights:
• Defined metrics to measure success of the recommendations in Flipkart which constituted aspects of coverage and quality measured across various dimensions such as business unit user journey, user intent, type of recommendations and business unit
• Defined and led execution of instrumentations to be implemented in the product to track user behavior via product metrics

Apr 2017 – Apr 2018 · 1 yr · India

Apr 2016 – May 2016 · 1 mo · Greater Hyderabad Area

• MBA internship as a marketing program manager for Microsoft Mobile Apps. Come up with Go To Market plans for the iOS release of two Microsoft mobile apps.

Jul 2012 – Jul 2015 · 3 yrs · Pune/Pimpri-Chinchwad Area

• Part of the e-Discovery team. As as software engineer take part in scoping the requirements for new features, fixing defects and code new features.

Jul 2011 – Jun 2012 · 11 mos · Pune/Pimpri-Chinchwad Area

• The internship involved the main project along with development of internal tools that can be used independently or integrated into larger software products.