Sagar Narang

CEO

Bengaluru, Karnataka, India11 yrs 5 mos experience

Highly Stable

Key Highlights

Led expansion of Grocery operations to over 1,000 cities.
Achieved significant cost reductions in multiple roles.
Expert in supply chain and operations management.

Stackforce AI infers this person is a seasoned leader in E-commerce and Supply Chain Management.

Contact

Skills

Core Skills

Supply Chain ManagementLeadershipCross-functional Team LeadershipCost Reduction

Other Skills

PlanningStakeholder ManagementKey Performance IndicatorsMicrosoft OfficeCMicrosoft ExcelPowerPointSolidworksEngineeringProgrammingProject ManagementMarket ResearchBusiness StrategyCustomer ServiceTeam Management

About

The process excellence guy! Doing exciting things

Experience

11 yrs 5 mos

Total Experience

2 yrs 5 mos

Average Tenure

1 yr 7 mos

Current Experience

Zepto

3 roles

Vice President - DS Program Management

Promoted

Oct 2025 – Present · 6 mos · On-site

Senior Director - DS Central Ops

Jun 2025 – Sep 2025 · 3 mos · On-site

- Led Dark Store Central Ops function driving inventory, cost, asset management and defect reduction charters

Senior Director - Zepto Cafe Operations & Planning

Aug 2024 – Jun 2025 · 10 mos · On-site

Led South & West Zone cafe operations; driving customer experience and cost metrics
Drove cafe expansion from people and processes POV
Led supply planning for Zepto cafe business and improved the availability by ~50%

Flipkart

2 roles

Zonal Head - Grocery

Promoted

Jan 2024 – Aug 2024 · 7 mos · Bangalore Urban, Karnataka, India · On-site

Heading South Zone Grocery operations team of 3,500+ across 8 FCs with footprint of 1Mn sqft+ and annual GMV 2000+ Cr
Started and scaled up 2 new FCs – Vizag and Hubli to max scale in 45 days; ensured no customer promise breach

Supply Chain ManagementPlanningLeadershipStakeholder Management

Associate Director - Operations Design (Grocery)

Apr 2021 – Dec 2023 · 2 yrs 8 mos · Bangalore Urban, Karnataka, India · On-site

Led Grocery ops Design team to drive initiatives across expansion, cost reduction and speed improvement
Drove Grocery expansion to 1,000+ cities by enabling synergy between Grocery and Non-Large Supply Chain
Designed expansion network for Grocery business and delivered the capacity for scale up of Grocery business by 5X pan India
Delivered ~40% reduction in variable cost, leading to ~INR 250 Cr in annual savings (CY22)
Efficiency improvement of ~70% in layouts to deliver 2X from same footprint; 2X volume growth with flat fixed cost in CY23
Awarded at ‘Flipkart Annual Awards’ for contribution in expansion and cost reduction

Cross-functional Team LeadershipCost ReductionKey Performance IndicatorsStakeholder ManagementLeadership

Bulbul

COO's Office

Jun 2019 – Mar 2021 · 1 yr 9 mos · Gurugram, Haryana, India

Responsible for order fulfilment – both own and dropship facilities, customer experience and program management
Led initiatives for RTOs and Returns reduction, and drove KPIs for on-time delivery, Cost, and Customer Satisfaction

Cross-functional Team LeadershipCost ReductionKey Performance Indicators

Rivigo

Program Manager - Process Excellence

Feb 2016 – Jun 2019 · 3 yrs 4 mos · Gurgaon, India

Led operations initiatives to solve the core problems of Rivigo Relay Model - Fuel efficiency improvement, asset management, operations and sales excellence
Created SOPs for both field and central team and crafted Input / Output scorecard to structurally drive process adherence against the SOPs

Cross-functional Team LeadershipCost ReductionKey Performance Indicators

Monitor deloitte (ex monitor group)

Business Analyst

Jul 2014 – Jan 2016 · 1 yr 6 mos · Mumbai Area, India

Worked on 5 projects and 15+ business development engagements across sectors including agriculture, frozen foods, nutraceuticals, financial services, auto-components, healthcare, retail, chemicals
Exposure to Go-to-market strategy, growth and diversification strategy, market entry strategy, and scenario planning