Kuntal S.

Business Development Executive

Delhi, India20 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years of experience in Fintech leadership.
Expert in payments and merchant acquiring strategies.
Proven track record in government and enterprise partnerships.

Stackforce AI infers this person is a Fintech expert with a strong focus on payments and merchant acquiring.

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Skills

Core Skills

Business DevelopmentPaymentsDigital Payments

Other Skills

Team ManagementCustomer EngagementProduct ManagementBusiness StrategyAnalyticsRelationship ManagementMarketing StrategySales ManagementRisk ManagementTeam LeadershipKey Account ManagementPayment GatewayCredit CardsE-commerceNew Business Development

Experience

20 yrs 8 mos

Total Experience

2 yrs

Average Tenure

3 yrs 9 mos

Current Experience

Paytm

2 roles

Deputy General Manager

Promoted

Jul 2024 – Present · 1 yr 10 mos

Own P&L and revenue management for merchant portfolio, driving portfolio growth, retention, and profitability
Lead churn control strategies — Identify at-risk merchants, design intervention frameworks, and improve portfolio stickiness
Drive incremental counter share growth through merchant upsell, cross-sell, and wallet share expansion
Conduct competitive analysis to position Paytm's offerings effectively against key market players
Lead new merchant acquisition (hunting) for mid-market segments
Manage and mentor a team of account managers and relationship managers, setting performance targets and coaching for delivery
Collaborate with product, risk, and operations teams to enhance merchant experience and payment success rates

Team ManagementCustomer EngagementBusiness DevelopmentProduct ManagementBusiness StrategyPayments+6

Assistant General Manager

Aug 2022 – Jul 2024 · 1 yr 11 mos

M2p fintech

Deputy Vice President

Oct 2021 – Aug 2022 · 10 mos · Delhi NCR

Ingenico group / shaping the future of payment

Senior Manager || Enterprise & Government Business

Mar 2018 – Sep 2021 · 3 yrs 6 mos · New Delhi Area, India · On-site

Led enterprise and government business for payments acceptance solutions for Payment Gateway
Managed key accounts across BFSI, retail, and government/PSU segments
Drove digital payment adoption initiatives for government entities and public sector undertakings
Worked on large-scale RFPs, tenders, and government payment modernisation projects
Collaborated with acquiring banks and payment networks to structure end-to-end acceptance solutions

Financial software & systems (p) ltd

Regional Manager - Government Business, Digital Payments

Aug 2014 – Feb 2018 · 3 yrs 6 mos · New Delhi Area, India · On-site

Managed government and PSU digital payments business for the North region
Worked on Payment Gateway, Bill Payment, Mobile Banking and government payment solution implementations
Led engagement with state governments, municipal corporations, and PSU entities for payment digitisation
Supported RFP responses, solution design, and implementation planning for government clients
Built relationships with government stakeholders and facilitated payment ecosystem integrations

Timesofmoney limited

Region Head

May 2013 – Aug 2014 · 1 yr 3 mos · North · On-site

Led regional merchant acquiring and payment services business for the North zone
Drove new merchant acquisition and activation across retail and enterprise segments
Oversaw portfolio performance, revenue delivery, and customer satisfaction metrics