Jul 2022 – Present · 3 yrs 9 mos · Hybrid

• Collaborated with cross-functional teams to enhance system performance and troubleshoot critical issues.
• Business Impact: Recognized with the Impact Driver badge for driving continuous enhancements and delivering business-critical updates to the GDM platform.
• Crisis Management & Production Support: Awarded the Fire Fighter badge twice for maintaining composure and urgency during critical production issues. Consistently monitored production channels proactively and escalated challenges in a timely manner.
• Cross-Team Collaboration: Earned the Collaborator badge twice for supporting the Receiving/GDM team during off-peak hours and exemplifying strong team collaboration across initiatives like One Walmart.
• GDM Operations & Onboarding: Successfully onboarded 40+ DCs to GDM and contributed to the development of key features, including support for Manual GDC and Lancaster. Actively involved in end-to-end processes and production stability.
• Team Spirit & Dependability: Known for supporting operations, asking for help when needed, and showing initiative in ensuring business continuity during high-priority issues.