Purnima Rohilla

Operations Associate

New Delhi, Delhi, India10 yrs 5 mos experience

Highly Stable

Key Highlights

Over 8 years of experience in operations management.
Proven track record in process optimization and inventory control.
Strong leadership in driving strategic growth initiatives.

Stackforce AI infers this person is a dynamic operations manager with expertise in process optimization and project leadership in a B2C environment.

Contact

Skills

Core Skills

Operations ManagementProject LeadershipPlatform IntegrationLeadershipInventory ManagementCustomer Relationship ManagementTeam Management

Other Skills

Warehouse OperationsDatabasesEmployee TrainingTeamworkPaymentsVendor ManagementInventory AnalysisDemand PlanningForecastingStrategic ThinkingData ManagementCustomer ServiceProblem SolvingCustomer Relationship Management (CRM)Data Warehousing

About

Dynamic professional with 8+ years of experience in operations management, process optimization, and inventory control. As an Assistant Manager at Blinkit, I manage end-to-end operations, lead platform integration efforts, and drive the growth of key projects like Passport and Photo Services. Known for streamlining workflows, enhancing efficiency, and fostering team collaboration, I bring strategic problem-solving and a results-oriented approach to every challenge.

Experience

10 yrs 5 mos

Total Experience

3 yrs 5 mos

Average Tenure

3 yrs 6 mos

Current Experience

Blinkit

2 roles

Assistant Manager

Promoted

Jan 2024 – Present · 2 yrs 4 mos · Gurugram, Haryana, India · On-site

Passport and Photo Services Project:
Managing end-to-end operations, driving expansion and seamless store integration on the platform.
Overseeing inventory management to ensure optimal availability and workflow efficiency.
General Operations:
Spearhead purchase order (PO) lifecycle management, including delivery tracking and GRN
completion.
Optimize inventory planning to maintain stock availability and minimize wastage.
Lead PAAS operations, including store launches and inventory transitions during closures.
Strengthen vendor and team collaboration, fostering a culture of efficiency and teamwork.
Develop training programs to bridge operational gaps and enhance team performance.

Operations ManagementWarehouse OperationsProject Leadership

Senior Associate

Oct 2022 – Dec 2023 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

Improved rider onboarding, grievance resolution, and fraud prevention strategies to enhance operational efficiency.
Delivered team training to upskill employees and improve productivity.

Platform IntegrationProject Leadership

Zomato

Senior Associate

Oct 2016 – Oct 2022 · 6 yrs · Gurugram, Haryana, India · On-site

Led inventory optimization through predictive analytics, improving stock accuracy and minimizing wastage.
Resolved customer service escalations with innovative problem-solving, ensuring high satisfaction rates.
Supported new application rollouts and refined operational workflows to enhance performance.

LeadershipDatabasesInventory Management

Blinkit

Associate

Aug 2015 – Jul 2016 · 11 mos · Gurugram, Haryana, India · On-site

Managed key customer relationships, resolving escalations efficiently to drive satisfaction.
Collaborated on strategic initiatives to align team efforts with organizational goals.

Employee TrainingTeamworkCustomer Relationship ManagementTeam Management