Aug 2025 – Present · 9 mos · London Area, United Kingdom · Remote

Aug 2021 – Aug 2025 · 4 yrs · London, England, United Kingdom

Aug 2020 – Aug 2021 · 1 yr · London, England, United Kingdom

• We believe that recruitment consultants should be as well versed in the industry that they recruit for as the people who work within it.
• That's why our training teaches the industry first and recruitment second. This gives us the knowledge base to be able to advise candidates on their potential career paths and clients on their hiring needs. This approach to recruitment is key to building long term relationships with people within the industry and achieving our goal of getting repeat business through recommendations.
• My role as a Principal Consultant is to search for and recruit data & analytics professionals for clients to gain a competitive edge across the UK & Europe.
• If you are looking to improve your recruitment strategy and the way you hire, particularly when expanding, restructuring or going through major business change, please get in touch with me on letitia.oglesby@elizabethnorman.com.

Sep 2019 – Aug 2020 · 11 mos · London, United Kingdom

• Salt is an award winning global recruitment business with 165 staff across 8 locations: London, New York, Auckland, Sydney, Hong Kong, Singapore, Kuala Lumpur and Dubai.
• We deliver outstanding candidates globally in the digital world across creative, marketing, sales and technology, whilst our services range from single hires to covering complete outsourcing solutions involving business change. In New Zealand our market coverage extends to: accounting & finance, business support & operations, and supply chain & logistics.
• We have built our business upon 5 pillars: Vision, Values, Minimum Standards, KAM (key account management) and DNA (training & development). Our pillars define the way we work across all of our offices and we are proud of our consistent yet agile methodologies.
• As a collaborative recruitment organisation we are tackling the challenges that globalization presents and we have a blueprint for the best recruitment service in digital.

Apr 2019 – Sep 2019 · 5 mos · London, United Kingdom

• Engage PSG are the professional services arm of the Compello Staffing Group.
• We specialise in sourcing and headhunting Marketing, Product and Sales professionals in the UK, Europe, Asia-PAC and the USA, through our offices in London, San Francisco & Sydney.
• As the Head of Marketing Practice at Engage, I head up the Marketing Recruitment Division placing Mid-Snr Marketing Professionals with the world’s leading data driven technology and digital disruptors across MarTech, FinTech, Banking, Cyber Security, RegTech and Identity & Fraud.
• Key positions recruit for include, but are not limited to:
• Marketing/Product Director
• Head of Marketing/Digital
• Senior Marketing Manager
• Senior Product Manager
• Marketing Manager / Product Manager
• I help MD’s and Sales Directors attract and hire the best marketing talent to gain a competitive edge within the Business Insights, SaaS, MarTech and FinTech industries.
• If you’re looking to improve your recruitment strategy and the way you hire, particularly when expanding, restructuring or going through major business change, please get in touch with me on 0208 292 3770 / letitia.oglesby@engagepsg.com

Feb 2018 – Sep 2019 · 1 yr 7 mos · London, United Kingdom

• Business Performance Manager across UK & US focused on analytics, performance, strategy consulting & project management. This includes talent attraction and team development.
• Key Competencies:
• Analytics, Performance Management, Research & Presentations, Branding, Figures & Forecasting, Relationship Management, Business Improvement, Growth Plans, Project Execution, Project Growth & Development Plans.

Feb 2017 – Feb 2018 · 1 yr · London, United Kingdom

• I am a highly consultative headhunter within the 'Opportunity Solutions' space, which covers FinTech, Asset Finance, Consumer Insights, Digital Marketing, Market Research, Social and Software, as well as Performance Marketing, Advertising & Marketing, and Digital Marketing. I help clients to build out teams generating revenue through Sales and Marketing channels globally.
• Key Competencies:
• Headhunting, Consulting, Mapping Markets, Retained Projects, Contingent Projects, Growth Plans, Career Development Structures, Project Execution, Project Growth & Development Plans.
• Areas of Expertise:
• Senior Positions across Sales, SaaS, Digital Marketing, AdTech/MarTech, Social and E-commerce channels, working with multiple clients across various sectors within this space.
• Sourcing and Placing:
• Sales Leaders
• Business Development Managers
• Account Managers
• Customer Success Managers
• Enterprise Sales Managers
• Key/Major Account Managers
• Partnership/Alliances Managers
• Pre-Sales

Aug 2016 – Jan 2017 · 5 mos · Stoke-on-Trent, United Kingdom

• I was working for 24 I.S. as a business development and marketing manager.
• Myself and both directors focused on obtaining additional contracts for their telemarketers to work on and helping to promote their own tool/software which makes up 24 I.S. Price Intelligence.
• I took on a range of roles based on the skills I have ranging from web design, social media marketing across multiple platforms and account management & Sales until I moved to London to explore opportunities.

Dec 2012 – Jan 2016 · 3 yrs 1 mo · Crewe, United Kingdom

• After becoming a dependable Customer Service Advisor I was offered the position of Ecommerce Account Manager for Major Deal, which is an international export branch of Brightstar MPX. This was a much more senior role which involved managing a team of two people and often meeting with directors to discuss reports and performance. The key roles I performed in this position were:
• Managing 12 different customer accounts including big retailers such as Amazon, Play and eBay.
• Handling customer queries and ensuring my team dealt them with efficiently.
• Managing relationships with DPD and FedEx for deliveries and returns.
• Managing stock updates and handling in warehouse.
• Arranging delivery of new stock.
• Presenting reports to directors regarding sales and exports.
• Managed customer expectations regarding delivery processes.
• Training other members of staff on JDE, which was Brightstar’s own CMS system.
• Cover for the Team Supervisor on his days off.

Oct 2012 – Dec 2012 · 2 mos · Crewe, United Kingdom

• In my first role at Brightstar MPX I made calls to customers regarding set up quotes for recycling mobile phone handsets for Vodafone, EE, Apple and Mobile Phone Xchange. My duties in this position were:
• Handling calls to arrange customer orders and returns.
• Email queries from customers.
• Customer complaints.
• A variety of admin work using Microsoft programs.

Mar 2012 – Sep 2012 · 6 mos

• At Advantis I was working on an automatic dialling system to call people regarding debts for different companies, ranging from HMRC to New Look. This was a fast-paced environment - which was partially commission based - so hitting targets daily was necessary. Some of my responsibilities were:
• A variety of admin work using Microsoft programs.
• Using CMS tools to manage the customer records.
• Dealing with customer complaints.
• Training other members on staff.
• Covering for supervisors.

May 2011 – Jan 2012 · 8 mos

• In my first role after finishing college I worked for LSG, raising claims for our clients such as Barclays insurance. Some of my day-to-day tasks that I undertook at LSG were:
• Taking inbound calls regarding Barclays insurance plans.
• Dealing with customer complaints .
• Helping with customer escalations.
• Training other members of staff on the policies and procedures at LSG.