Lakshay Kumar

Operations Associate

Delhi, India8 mos experience

Key Highlights

Experienced in customer service and support roles.
Strong communication and problem-solving skills.
Proven ability to handle customer queries effectively.

Stackforce AI infers this person is a Customer Support Specialist with experience in B2C service environments.

Contact

Skills

Core Skills

Customer ServiceCustomer Support

Other Skills

CommunicationTechnical SupportMicrosoft ExcelProblem SolvingCreative Problem SolvingCollaborative Problem SolvingTeamworkTeam MotivationHindiOrganization Growth

Experience

8 mos

Total Experience

6 mos

Average Tenure

2 mos

Current Experience

Blinkit

Operation executive

Feb 2026 – Present · 2 mos · Gurugram, Haryana, India · Hybrid

Here I am working on a of executive in operation. I use to handle the queries of the pickers on the Blinkit dark store regrading the problem they are facing in onboarding.

CommunicationCustomer Service

Concentrix

Customer Support Associate

Apr 2025 – Oct 2025 · 6 mos · India · On-site

I had worked in an international process of Uber eats there I used to handle the customers queries regarding the damaged food they have received from the restaurant. And investigate according to the process and process there claims. I was handled queries from US and Canada region.

Customer ServiceCustomer Support