Shivani Rekhi

CEO

Goa, India12 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Led sustainable growth initiatives at Zomato.
Successfully managed key accounts and teams.
Expert in talent acquisition and recruitment strategies.

Stackforce AI infers this person is a strategic leader in the Food Delivery and Talent Acquisition sectors.

Contact

Skills

Core Skills

Business StrategyLeadershipBusiness DevelopmentClient RelationsTalent AcquisitionHuman Resources

Other Skills

SalesTeam LeadershipStrategic ThinkingProblem SolvingTeam BuildingDecision-MakingAnalytical SkillsRevenue & Profit GrowthKey Account Acquisition & RetentionKey Account Relationship BuildingVendor ManagementEmployee EngagementCRMEmployee RelationsBPO

Experience

12 yrs 1 mo

Total Experience

4 yrs

Average Tenure

7 yrs 7 mos

Current Experience

Zomato

2 roles

Supply COO

Promoted

Mar 2023 – Present · 3 yrs 1 mo

Building an ecosystem with the goal of increasing sustainable growth and increasing market share.
Supervising a team consisting of 10 KAM's and 1 SM, responsible for managing accounts city wide.
Taking ownership of the city's PNL and formulating strategies to enhance absolute EBITDA.
Build marketing campaigns for Zomato in Goa city to keep the RMS in an upward trend.
Analysing the market's demand-supply disparity & formulating a plan to address it.
Accountable for ensuring a steady workforce through timely recruitment and training.
Ensuring a strong and trustworthy partnership network and representing Zomato in the city

SalesTeam LeadershipBusiness StrategyLeadership

Key Account Manager

Sep 2018 – Mar 2023 · 4 yrs 6 mos

Bussiness Analyst -
Increase business of Key Accounts with a goal to maximize companies profit.
Effectively onboarding new clients on the platform and work on profit maximization.
Managing the team of other account managers and motivating them to achieve and exceed assigned targets.
Enhancing the coverage of 'Zomato Kitchens" throughout the city by associating with key accounts of the city and bringing them exclusively.
Responsible for Supply Management for the state.
Growth/Sales Manager-
Generating new leads through cold calling or walk-ins.
Approaching competitor exclusive accounts and bring them on Zomato.
Approaching key city accounts and bring them on Zomato.
Communicating with different teams across the company to make the hustle free on-boarding of the merchant.

SalesTeam LeadershipBusiness DevelopmentClient Relations

Teleperformance

3 roles

Talent Acquisition Lead

Promoted

Dec 2017 – Aug 2018 · 8 mos

Manpower Planning on the basis of Forecasted volumes, monitoring Daily &
Weekly MIS Reports and Dashboards. Grievance handling, exit interviews.
Responsible for managing the entire recruitment for lateral positions for Jaipur,
Indore, Gurgaon and Mohali. Closed 100+ positions with no hiring cost involved.
Responsible for a team of 5 executives working on lateral positions PAN India.
Manpower Planning on the basis of Forecasted volumes.
End to end candidate onboarding and background verification
Seasoned into Operations, client calibrations, strong sourcing, strong hold on
vendor interaction procedure to fetch higher results and getting conversions
from recruitment portals to boost cost effective sourcing.
Experience into bulk hiring and identifying the KRA's of the recruitment so as to
meet the daily and monthly numbers.

SalesLeadershipTalent AcquisitionHuman Resources

Senior Executive Talent Acquisition

Promoted

Mar 2015 – Nov 2017 · 2 yrs 8 mos

Sourcing accurate profiles through headhunting, portals for internal hiringmonsterindia.com, social networking sites like LinkedIn, Indeed, Face book,
personal contacts and vendor list.
Management of the complete recruitment life cycle for sourcing the best talent
after identification / analyzing the manpower requirements for internal hiring.

Solution Expert

Jun 2014 – Feb 2015 · 8 mos

Responsible to resolve customers issues related to Ad postings over the calls
and emails.

Firstsource

Customer Support Executive

Aug 2013 – Feb 2014 · 6 mos · Indore, Madhya Pradesh, India

Handling queries of the customers/clients over the mails related to their ICICI life insurance policies.
 Maintaining regular contact with clients to ensure full business potential is realized, monitoring
quality of service to all clients to reduce vulnerability to competitor activity, addressing any problem
and maintain regular face-to face contact with the clients i.e. Client/Customer servicing.
 Analyzing client requirements/problems to provide better resolution.