M

Muskan Dagar

Operations Associate

Gurugram, Haryana, India2 yrs 3 mos experience
Most Likely To Switch

Key Highlights

  • Expert in optimizing inventory levels and supply chain strategies.
  • Proficient in managing customer satisfaction through effective communication.
  • Strong leadership skills demonstrated in merchant success operations.
Stackforce AI infers this person is a Digital Operations Executive with expertise in SaaS and customer relationship management.

Contact

Skills

Core Skills

Digital Marketing CommunicationsLeadershipOperations ManagementCustomer Satisfaction

Other Skills

Social MediaSwiggyPayPalOperationsQualitative & Quantitative Research MethodologiesPresentation SkillsPresentationsQuantitative ResearchOnboardingBuild Strong RelationshipsUser StoriesRequirements GatheringDefining RequirementsAttention to DetailDisbursements

About

Digital operation executive DotPe private limited Worked as a product consultant handling the merchant on calls and emails. Social Media Handler for the organisation. CRM Zoho - solving tickets Making Stores and creating offers for merchants in operations. Handled queries over the mail PAN India in Dot Pe Frontend and Backend Operations Implemented supply chain strategies to optimize inventory levels. Successfully handled challenges, and ensured minimal impact on customer experience.

Experience

2 yrs 3 mos
Total Experience
1 yr 1 mo
Average Tenure
1 yr 10 mos
Current Experience

Zomato

Associate

Jul 2024Present · 1 yr 10 mos · India · On-site

Dotpe

Merchant success executive

Dec 2022May 2023 · 5 mos · Gurugram, Haryana, India

Digital Marketing CommunicationsLeadership

Education

SGT UNIVERSITY

Bsc non medical — Science

Aug 2020Aug 2023

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