Shalu Pandey

Technical Program Manager

Bengaluru, Karnataka, India10 yrs 4 mos experience
Highly Stable

Key Highlights

  • Expert in managing large cross-functional programs.
  • Proven track record in product management and agile methodologies.
  • Strong background in business intelligence and data analytics.
Stackforce AI infers this person is a seasoned Program Manager with expertise in SaaS and Business Intelligence.

Contact

Skills

Core Skills

Program ManagementProduct ManagementData ManagementBusiness IntelligenceAgile MethodologiesData AnalysisData Warehousing

Other Skills

Customer ListeningData LiteracyAgile Project ManagementWomen in Tech Conference & Network PlatformIT Project & Program ManagementStakeholder ManagementBusiness AnalysisResearchMicrosoft OfficeSAP BusinessObjectsInformaticaMicrosoft Power BICustomer ServiceLeadershipTeam Building

About

Responsible for managing large program with multiple/Cross functional work streams from the initial phases of planning and requirement definition to sustainment. # Area of Responsibility >Program Management -Based on the program plan, drafting the proposal and plans for a phased execution. -Implementing process Improvement Initiatives and improving customer satisfactions. -Managing costs and budgets. -Addressing and resolving conflicts resolutions amongst the various stakeholders. >Product Management. -Craft the vision and strategy for the product to start building. Monitor product progress throughout the product development lifecycle, identifying risks and opportunities, and effectively communicating progress through regular reports and presentations. Collaborate with development, user experience, and testing teams to ensure flawless translation of specifications into great products. Monitor product adoption through effective telemetry and engagement analytics. Improve the quality of the product in terms of performance, reliability, and scalability. >Risk Management -Identifying potential risks and classifying them based on criticality. -Preparing back-up plans to mitigate or reduce or eliminate risk on recurrences. >Scrum - Scaled Agile Management. -Working for scaling Agile across the enterprises to drive faster time-to-market, dramatic increases in productivity and quality, and improvement in user experience and employee engagement. Mentoring the team on agile principles through a data driven approach and help teams derive maximum benefit out of the lean agile principles. >Business Development -Providing direct support by generating and passing on leads to the BRMs/GRMs and also creating a scope for cross-selling solutions. -Providing indirect support by creating marketing case studies or technical support and providing it to sales team. >Personal Development -Monitoring gaps in one's own required competencies & enrolling for relevant learning programs to bridge gaps in competencies. -Creating a development plan vis-a-vis ones aspirational role in discussing with the managers. >Team Management -Identifying and assigning appropriate roles to team members. -Setting reasonable,challenging and clear performance goals for direct reports and monitoring performances & providing appropriate feedback. -Assigning appropriate competencies(functional/behavioral competencies to team).

Experience

10 yrs 4 mos
Total Experience
5 yrs 5 mos
Average Tenure
4 yrs 11 mos
Current Experience

Walmart

Sr. Program Manager

Jun 2021Present · 4 yrs 11 mos · India

  • Leading multiple programs and projects through every stage of development, from idea to design to completion.
  • Being a part of Global People team, design reports and dashboards for different segments in Walmart for People partners and empower the Global People team to improve the associate experience through science and data.
  • This involves creating and designing one-stop-shop, self Service reporting tools for associate data exploration and insights which is call "Associate Reporting Suite".
  • Product & Program -
  • Working & owning multiple product roadmap across team
  • Intake/prioritization/requirement gathering across products eco systems.
  • Backlog Management across products
  • Issue Management and Triage – Product Maintenance
  • Release notes and product communications
  • Drive adoption across business and personas
  • Data Literacy –
  • Data literacy & Training (Product, New Report, Enhancements launch) Includes Product
  • Multi-Channel Communication to target various personas, businesses and products
  • Usage based targeted training across persona and segments which helps drive adoption.
  • Build capabilities for future solutions.
  • Consulting –
  • Customer Engagement (Monthly Touch Points)
  • Create COE partnerships for product alignment.
  • Customer Listening (nPS survey, Pulse polls) existing and new products
  • Align with business priorities, develop acumen across segments & customers to enable consulting
  • operating model.
  • Consult, Educate & Influence People strategy, programs through data & science.
  • Ways of Working/Operations –
  • Project Management
  • Agile ways of working implementation across teams, run ceremonies in regular cadence.
  • Evolve agile integration across teams at right levels including process improvements as team
  • evolves scope/solutions.
  • Technology enablement Knowledge share repositories, Team & Talent Connectivity
Product ManagementCustomer ListeningProgram Management

Tata consultancy services

4 roles

Technical Program Manager II

Oct 2019Jun 2021 · 1 yr 8 mos

  • Playing the role of program manager, handling and coordinating end-to-end activities and programs for TCS LATAM Banking Finance and Insurance Customers and ensuring that the Project goals are aligned with the company's and customer's objectives. We are working on multiple projects and products which includes creation of various digital platforms, BI & Analytics and Workflow Management System.
Program ManagementBusiness Intelligence

Technical Program Manager I

Oct 2018Sep 2019 · 11 mos

  • Leading delivery for TCS’s LATAM Banking Finance and Insurance Customer. The customer is based from Mexico. This required building cross cultural relationships and delivering project both development and production support.
  • We delivered Trust(Fiduciary) systems(application) which involved Investments, Fiduciary operations, Estates and Fiduciary Administrations.
  • This also required ensuring the team lives agile values and principles and follow the processes, thereby establishing an environment where the team can be effective.
Program ManagementAgile Methodologies

Sr. Business Intelligence Analyst

Promoted

May 2017Sep 2018 · 1 yr 4 mos

  • Playing the role of BI lead and assisting with analysis of trends, customer scenarios and generate business focused reports for one of the big manufacturing customer from USA. Collecting, Analyzing and synthesizing pertinent data, drawing conclusions from multiple inputs, applying business insights and formulating strategic recommendations.
  • Major work was performed around technologies like Java & Framework, BI, SAP ERPs and Azure. We transformed their analytics system by creating a Data Lake called AI 360 – Analytics Insight 360 which became single source of truth for the entire organization. This reduced their overall cost by identifying improvement areas which enabled reduction of Cost of Revenue.
Business IntelligenceData Analysis

Business Intelligence Developer

Oct 2015Apr 2017 · 1 yr 6 mos

  • Capturing data to translate and transform it into a processed one using different BI tools. Building industry specific solutions based on industry needs there by managing and upgrading existing applications.
  • Creating real time reports,scheduling them and KPI dashboards. This involved sourcing data from various heterogeneous sources like Oracle, PostgreSQL, MySQL, FTP, SAP to SAP HANA, HDFS, Hive & HBase by using SAP BODS, Informatica, Sqoop and Flume. Defined and created DWH designs to incorporate business requirement aligned to KPIs. Transforming the data points to visualization by using SAP BO, Design Studio, BIRT for consumption of the end users.
Business IntelligenceData Warehousing

Education

Sikkim Manipal Institute of Technology

Bachelor of Technology - BTech — Computer Science

Jan 2011Jan 2015

St. James' School

Jan 2009Jan 2011

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