Aastha Goel

Business Development Executive

Dhanbad, Jharkhand, India4 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in team management and client relations.
  • Expertise in event production and customer experience enhancement.
  • Strong analytical skills driving business strategies.
Stackforce AI infers this person is a skilled professional in Event Management and Customer Experience within the Food Delivery industry.

Contact

LinkedIn

Skills

Core Skills

Analytical SkillsIdentifying TrendsStrategy - Service DeliveryTeam ManagementEvent Production

Other Skills

Attention to DetailDirect Client InteractionBusiness EnhancementCustomer Relationship Management (CRM)Supply Chain ManagementCapexcapex purchaseBusiness-to-Business (B2B)Customer SupportClient RelationsCustomer ExperienceAnalysis ReportsKPI ReportingTeam PerformanceTeam Motivation

Experience

4 yrs 5 mos
Total Experience
2 yrs 2 mos
Average Tenure
2 yrs 4 mos
Current Experience

Blinkit

2 roles

Assistant Manager - Expansion

Jan 2025 – Present · 1 yr 4 mos · On-site

Analytical SkillsAttention to Detail

Growth & Expansion

Jan 2024 – Jan 2025 · 1 yr · On-site

Identifying TrendsAttention to Detail

Globiva

Team leader Operation

Sep 2021 – Oct 2023 · 2 yrs 1 mo

  • Managing a team of 35+ folks with full capacity aligned in a process that deals with the top set of customers of India for a leading food delivery aggregator.
  • Develops timely feedback mechanism & conducts huddles to ensure the team maintains a high level of quality and efficiency by evaluating the accuracy, completeness and professionalism of team members responses.
  • Managing customer escalations through chat and calls for premium businesses.
Direct Client InteractionStrategy - Service DeliveryBusiness Enhancement

Coalfield encore

Event Manager

Dec 2020 – May 2021 · 5 mos · Kolkata, West Bengal, India · On-site

  • Successfully organizing and executing events
  • within budgetary constraints.
  • Securing high-profile sponsors or partnerships to
  • enhance the event's visibility and success.
  • Developing long-term relationships with clients
  • and vendors, leading to repeat business and
  • referrals.
  • Overcoming challenges and solving unexpected
  • problems during an event without impacting the
  • attendee experience.
Customer Relationship Management (CRM)Event Production

Education

Techno Main - Salt Lake

Bachelor of Business Administration - BBA — BBA

Jun 2020 – Jun 2023

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