Oct 2021 – May 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India

Aug 2020 – Oct 2021 · 1 yr 2 mos · Bengaluru, Karnataka, India

• Launched System Planner enabling users to virtually model solar panel placement, battery storage and energy production at their home
• Solutioned the algorithm (US Patent pending) to recommend the most optimized solar and battery storage size to users
• Cross-functional collaboration with Marketing, Sales & Ops teams to improve lead generation

Oct 2018 – Jul 2020 · 1 yr 9 mos · Bengaluru, Karnataka, India

• Led and managed strategic planning, lifecycle management and product road-map decisions for B2C products - Android & iOS Apps, Mobile & Desktop sites representing GMV of ₹ 4700 Cr ($ 650M)
• Managed Cross functional team (10 members) owning stand-up, grooming, planning, refinement
• Improved payment success rates by 2%, by launching payment screen with automated PG health alerts
• Introduced clean boarding/dropping point names – the most used filter; used text and phonetic matching to classify unique boarding points; first across any Bus OTA; 16% increase in CR for 23% users.
• Launched Boarding point to dropping point search and Increased CR by 14% for 18% customers.
• Launched Boarding Point Image capture app to capture BP images and GPS coordinates to ease identification of and navigation to BPs – the top issue faced by customers before boarding their bus
• Introduced context based login screens to communicate reason to login; Increased login success by 7%
• Launched return trip offers with discounts funded by bus operators to increase return trip bookings on redBus and operator loyalty; Increased operator loyalty by 12%; Increased Return Trip bookings by 5%
• Launched Dynamic Discount Configuration Engine to personalize and optimize discounts for growth

Apr 2016 – Oct 2018 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Launched personalized listing sort algo, Increased NPS by 10;
• Launched contextual app home screen, Improved throughput by 10%
• Designed CLM campaigns for cart abandonment, new user on-boarding, cross-sell, up-sell journeys
• Increased contribution of CLM campaigns to 3% of transactions through personalized communication
• Launched Persuasions - data based identification of bus differentiators; Improved SRP tuple CTR by 8.7%; Collaborated with Marketing team to launch TV Ad featuring MS Dhoni on the feature (Extra Legroom)
• Conducted qualitative user experience study of high frequency users through in-home depth interviews

Apr 2015 – Jun 2015 · 2 mos · Bengaluru Area, India

• Identified & prioritized listing quality defects effecting product discovery
• Formulated initiatives to help sellers fix defects and discourage repeats

Jul 2013 – Jun 2014 · 11 mos · Pune Area, India

• Coded memory intensive algorithms to solve computational fluid dynamics equations for new CFD software
• Liaison between India, US & Canada teams for planning, collaboration & execution of the design features
• Rated as 'Strong - Consistently exceeds expectations' in annual performance appraisal for year 2013-2014

Jul 2012 – Jul 2013 · 1 yr · Pune Area, India