Aug 2023 – Jan 2025 · 1 yr 5 mos · Seattle, Washington, United States · Remote

• Leveraged large language models to conduct a 5-year, multi-channel study investigating the drivers of cultural change by vectorizing comment sentiment and meaning.
• Designed, organized, and conducted multiple UX research studies to improve the functionality and
• actionability of executive insights dashboards.
• Consulted with HR, executive, and cross-functional stakeholders to translate business challenges into precise analyses and insightful reports.
• Conducted an audit to evaluate the efficacy of Intuit's text analysis tool; identified inconsistencies and led a cross-functional team to develop a new tool integrating keyword analysis and large language models, enhancing precision and recall by over 15%.
• Led multiple research projects evaluating factors impacting Intuit's corporate velocity, utilizing multiple regression analyses and developing a novel survey instrument to gather comprehensive data.
• Evaluated the impact of programs and events on employee satisfaction and engagement, providing actionable recommendations to senior leadership.
• Created data-driven narratives for the C-Suite, influencing key decisions and organizational strategies.

Jun 2022 – Aug 2022 · 2 mos · San Francisco Bay Area

• Conducted thematic analysis on dataset of over 1000 candidate comments to identify recruitment pain points and streamline process
• Quantitatively investigated Klaviyo’s onboarding process to uncover imbalances in long-term outcomes based on gender, age, and race. Created ranked list of primary “drivers” of inequality and presented findings to senior leadership
• Honed SQL skills by developing queries for HR databases hosted on Snowflake

Jun 2020 – Jul 2021 · 1 yr 1 mo

• Conducted experimental research investigating the efficacy of an automated assessment tool. Leveraged Qualtrics and SPSS for data collection and statistical analysis, and presented findings and recommendations to senior leaders
• Partnered with senior leadership to transform candidate tracking platforms from manual Excel sheets into automated, dynamic dashboards
• Conducted qualitative research with stakeholders to evaluate pain points and derive key insights to improve process flow. Leveraged findings to improve reporting access and reduce data entry error
• Served as the liaison with the Worldwide Analytics Team to influence data storage and variable labeling, subsequently improving internal consistency across the team
• Created and led reporting on key business metrics such as recruiter productivity, conversion forecasting, and time-to-fill. Provided these reports to senior leadership for discussion in monthly and quarterly business reviews
• Identified and improved dysfunctional process workflow dependencies to improve key performance indicators such as organization productivity

Dec 2018 – Jun 2020 · 1 yr 6 mos

• Used statistical models to develop regional recruitment strategy and projections for high-priority, Canada-based engineering roles
• Led a team of 4 recruiters, conducting weekly resume reviews, one-on-ones, and training sessions

Jul 2017 – Dec 2018 · 1 yr 5 mos

• Partnered with hiring teams to build effective candidate sourcing and assessment strategies
• Trained recruiters and sourcers on tools, interview strategies, and event processes
• Identified high quality engineering candidates for global recruitment events

Jan 2017 – Jul 2017 · 6 mos

Oct 2016 – Jan 2017 · 3 mos · Seattle, WA

• Proactively engaged visitors at Pacific Science Center in order to optimize the guest experience. Responded to a high volume of challenging scenarios, and applied de-escalation and and crisis management skills. Facilitated communication between departments at the science center and worked to improve channels of communication.

May 2016 – Sep 2016 · 4 mos

• I managed a staff of nine undergraduates in order to facilitate team building and positive group dynamics, as well as excellent customer service to our summer clients. In addition to overseeing the staff, I also was responsible for coordinating with multiple individuals across campus, as well as external groups, in order to execute large scale camps and events.

Jun 2015 – Jun 2016 · 1 yr

• Developed the study design, survey methodology, and complex variable constructs surrounding the expression of prejudicial ideologies and system-justifying beliefs
• Honed scientific writing ability through the development of a research proposal and grant, as well as an 87 page honors thesis
• Designed participant recruitment strategies and executed them using Amazon’s Mechanical Turk sampling platform
• Conceptualized hypotheses and tested them using a variety of statistical techniques including t-tests, ANOVAs, and linear regressions
• Presented the results of the study at both local and national conferences