Abhishek Jain

Co-Founder

London, England, United Kingdom14 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 13 years of UX research experience.
Published 8 research papers in international journals.
Conducted user research across multiple international regions.

Stackforce AI infers this person is a UX Research expert in B2B and B2C environments.

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Skills

Core Skills

Ux ResearchData Analytics

Other Skills

Exit SurveysCritical ThinkingProduct ResearchClaude SkillsSociologyUsability TestingInformation ArchitectureUser-centered DesignQuantitative ResearchUser Experience DesignMarket ResearchWireframesInteraction DesignUsabilityHuman Computer Interaction

About

I am Staff UX Researcher, with 13+ years of Industry experience. I use ‘UX Research methods’ to break critical & complex business problems and to understand white space, needs, motives of end user. Hands on experience in core Qualitative & Quantitative UX research methodologies and providing actionable insights. Storyteller and advocate of end user and aligning business needs to user’s problems. • User research for Customer Workflow in B2B & B2C • Cross collaboration with business, development, sales, design teams & stakeholders • Planning, execution and analysis of User Research and Usability Testing across the product sprints for different geographies • Vendor management for 3rd party research firms • Research recruitment, screening and profiling • Analysis of research data and insights generation for product design decisions • Preparation of UX research report and presenting to stakeholders, customers and product owners • Publication of generated knowledge into research papers, case studies in internal as well as conference publications Publications & Conferences: Published 8 research papers/short papers in international journals and spoken at 10+ international conferences. International research exposure: Conducted user research activities in cross geographical and international regions such as - US, UK, Europe (Germany), APAC (India, Malaysia & Thailand). Visa: UK - Skilled worker visa (valid till 2027) US - B1 valid till 2027

Experience

14 yrs 7 mos

Total Experience

4 yrs 2 mos

Average Tenure

10 yrs 4 mos

Current Experience

Servicenow

Staff UX Researcher

Aug 2020 – May 2022 · 1 yr 9 mos · Pune, Maharashtra, India

User research for Customer Workflow in B2B & B2C
Cross collaboration with business, development, sales, design teams & stakeholders
Planning, execution and analysis of User Research and Usability Testing across the product sprints for different geographies
Vendor management for 3rd party research firms
Research recruitment, screening and profiling
Analysis of research data and insights generation for product design decisions
Preparation of UX research report and presenting to stakeholders, customers and product owners
Publication of generated knowledge into research papers, case studies in internal as well as conference publications

Data AnalyticsProduct ResearchUX Research

Kpit

Lead UX Researcher

Jun 2018 – Jul 2020 · 2 yrs 1 mo · Pune Area, India

Conducting core user research for Diagnostics and IoT related products
Formation and execution of UX research as process across products
Planning, execution and analysis of User Research and Usability Testing across the product sprints for different geographies
Analysis of research data and insights generation for product design decisions
Preparation of UX research report and presenting to stakeholders, customers and product owners
Mentoring research interns in planning, execution and analysis of research campaigns
Close collaboration with design, development, strategy, management, and product leads
Publication of generated knowledge into research papers, case studies in internal as well as conference publications

Product ResearchUX Research

Uxness

Founder | Co-creator

Jan 2016 – Present · 10 yrs 4 mos · London Area, United Kingdom

UXness is a platform where UX Designer & design enthusiasts can learn about UX, design and much more. It is a place where one can find interesting articles about UX, Usability, Interaction design, Visual design etc. along-with information about upcoming UX Events, UX books, UX Courses, UX Jobs, UI Templates etc.
Started with just a UX blog and currently have more than 30K design enthusiasts in UXness family as readers/subscribers.
The Education Partner
UXness is the official Education Partner of Interaction Design Foundation (IDF).
www.uxness.in

Tata consultancy services

2 roles

User Experience Designer & Researcher

Promoted

Apr 2014 – Jun 2018 · 4 yrs 2 mos

Understanding requirements from customer representatives as UX SPOC
Conducted UX research including user interviews, ethnographic studies, survey, A/B tests, and usability testing
Conducting Usability testing and analysis of test data
Planning the research and usability testing campaign for project and execution
Working with cross functional teams like development, business, testing, quality, Customers